acmilan5 reviews
This score is based on 5 genuine reviews submitted via US-Reviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Twenty years, then one good moment
I've been buying custom shirts here almost every year for about 20 years, always thought they were solid. This time I ordered two and they never showed, and for weeks I was on the phone — frustrating, back-and-forth, promises that didn't stick. The moment I actually felt satisfied was when the refund finally landed after they confirmed they'd received the returned item I never got — weird that it took that, but when the money hit my account I could literally breathe. First impression this time was annoyed, but that refund call changed it to "ok, handled," even if the process sucked. I've spent thousands over the years and backed this club, so it stung. At least the final fix felt honest, and that mattered.
Not great, but it worked out
I’m actually relieved it worked out, though their customer service was frustrating. I ordered a soccer jersey with a name on it and immediately realized I picked the wrong size. Within five minutes I used the contact form asking to cancel so I could reorder. The reply said nothing could be done after payment, even though I pointed out the charge hadn’t been processed or reserved yet. No real help, just the same canned answer, and no phone number to call. The shirt did arrive and fits, so that’s why I’m glad it turned out okay. Tip: double-check size and insist on a call option—hope they fix that.
Weird checkout, mostly fixed
I first saw the jersey on Instagram, a friend had sent the link. I was tempted but I hesitated. The site looked okay, but I was wary of hidden fees. I ordered about €150 worth and they said free shipping. At checkout each item jumped by €3–4. Then they added a shipping line and my total ballooned by about €30. Not great. I tried the seller email. It bounced. The generic support address didn't answer for three days. I started to think I'd been scammed. Then I got a human reply via DM, they explained the checkout glitch and refunded part of the overcharge. Still annoying to go through. In the end I kept the order. It's fine, but check everything twice. Not how a big brand should act.
Late-night oops, slow fix
good product but don’t expect customer care to be helpful.
Misspelled Jersey and No Follow-up
don't expect reliable fixes. I ordered a personalized jersey as a birthday gift and it arrived with the name misspelled — RONALDINHO turned into RONALIDNO. That made it useless as a present. I contacted customer service and they offered $18 back on a $115 order plus a 10% off coupon. Felt insufficient. I said it was a gift and asked for a replacement. They replied a few times, then went silent after about a week. The $18 refund never showed up. The shirt itself was decent material, so mixed feelings, but the handling of the error and the disappearing act left me annoyed. Would not buy again. If you need personalization to be correct, look elsewhere.
About acmilan
AC Milan is a professional soccer club based in Milan, Italy, competing in Italy’s top-tier league, Serie A. Founded in 1899, the club organizes men’s first-team football operations and related youth development through its academy programs. AC Milan’s audience includes matchgoing supporters, broadcast viewers, and global fans of Italian football. The club plays home matches at San Siro (Stadio Giuseppe Meazza) and has won multiple domestic league titles and European trophies, including the UEFA Champions League.
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Categories acmilan
Online Shop | Merchandise | Fashion
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Last update: May 2026
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Review with most votes
Late-night oops, slow fix
good product but don’t expect customer care to be helpful. Read onBy: Adelia