Ajio - Overall Rating based on 49 reviews
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Bedsheet order mix-up
Oh man, you won't believe what went down with my order from that online shop! So, I tried to snag a set of curtains, right? But what shows up on my doorstep? A whole set of bedsheets, can you believe it? I've been all over trying to get this fixed for, like, the past week and a half, but it's like hitting a brick wall. The folks on the customer service team keep telling me, "Just give it a little longer," and nothing happens. I even went all the way up the chain to a big shot senior supervisor, but no dice. It's a total train wreck.
clothing and accessories
I was really let down by the products I got from AJIO. I was expecting a lot better quality, but it seemed like they were just selling cheap imitations. And when I reached out to customer service about it, they were no help at all - so dismissive. It was just an all-around awful experience.
Shoes
I recently bought a pair of shoes from Ajio and let me tell you, it was a total nightmare. The shoes I got were not what I ordered - wrong size and wrong color. Trying to return them was a mess. The delivery guy wouldn't pick them up, and claimed I didn't order them. I had to deal with their customer service multiple times, but got nowhere. Such a waste of time and money.
Floral Print Maxi Dress
I just bought this cute floral print maxi dress online and let me tell you, it was a total letdown. Every time I tried to place my order, the app would crash, leaving me unsure if my purchase went through. Then, to top it off, I got a notification saying the dress was out of stock even though they had already charged me for it. Even though my order was confirmed, I never got my hands on the dress and somehow it was marked as delivered. When I reached out to customer service for help, all I got back were some generic responses that didn't fix anything. So, bottom line, my shopping experience with this store was super frustrating and disappointing.
Late delivery and unprofessional customer service
Man, that shopping situation was a total nightmare! I got these items a while ago and I've been trying to send them back for what seems like ages. The pickup dates kept switching up without warning, and then they straight up canceled my return request without even asking. And can you believe, when the delivery guy finally came, they wanted ME to take the stuff back to their spot! Like seriously? They basically want us customers to do all the work for them. Can you imagine?
Purchased a pair of shoes
The shoes I bought online were a huge letdown. The size chart was all wrong, so when I got the shoes, they were way too small. I contacted customer service to ask for a bigger size because it was their fault, but they were no help at all. The people I talked to didn't have a clue and couldn't fix the problem. It was a waste of my time and money. I had a terrible experience and wouldn't suggest this site to anyone.
Shorts and t-shirt set
I just bought this shorts and t-shirt set online and man, what a letdown. The whole experience was a mess. I mean, trying to place the order was such a pain. The website kept crashing when I was trying to check out, so I had no idea if my order actually went through.
Two product purchase
This company is a total joke. I mean, seriously. I ordered two things, right? And guess what - still haven't gotten them! My money was gone as soon as I hit that buy button, but where's my stuff? Supposed to be here by May 11th, and now it's May 15th and nada. And don't even get me started on their customer support. It's like talking to a wall, except this wall is rude and unhelpful. They even hang up on you! Dealing with a company that treats customers like trash is beyond frustrating.
Men's watch purchase
I just bought a men's watch from Ajio for 110 bucks. But when it got delivered, there was nothing inside the package. I reached out to customer service, but they haven't fixed the problem or taken responsibility for it. I'm really let down by this whole thing and definitely don't suggest shopping with Ajio.
Fashion and accessories
I recently bought some clothes and accessories from Ajio. I was drawn in by their sweet deals and sales, but ended up bummed about the stuff I got. A bunch of items were either expired or messed up, and that wasn't mentioned when I was shopping online. It's frustrating that they don't give info on when stuff was made or when it expires, 'cause that totally affects how long you can use it. It seems like they're not being straight up with their customers, and they really need to be clear about what they're selling.
Male track pants purchased from the site
I bought some men's track pants that were supposed to be from Paralians, but they ended up being too small and didn't even have labels on them. I tried to return them and made several complaints, but they never accepted the pants back or refunded my money. It's ridiculous!
Bought two shirts
I ordered two shirts, but when I received the package, there was only one in there! I reached out to customer service twice to complain, but they said there was nothing they could do. Can you believe they even asked for photos of the missing shirt, even though I never received it!
Joggers order, got 1 missing
I ordered two joggers but only received one. The package looked like it had already been opened and torn from the inside. Can you please help me fix this issue?
2 boxers, wrong size
I ordered 2 pairs of boxers, but they sent me the wrong size. When I called customer service to try and exchange them, they said it couldn't be done for this category. It was a terrible experience, so be cautious when ordering from this seller on Ajio!
Attractive price, poor quality clothing
My experience ordering from Ajio was super frustrating. The prices seemed good but the clothes I got were terrible quality. When I wanted to return them, they said they couldn't pick them up but they had no problem shipping them to me in the first place. Ended up having to send them back myself and then they just straight up ignored the courier when I checked in. Total waste of my money, time, and trust in online shopping for clothes.
Bedsheets and dress
I bought two bedsheets and a dress online recently. The delivery service was not good. I only got one of the bedsheets and the dress. The delivery guy said everything was there and wouldn't let me look. But, when I opened it, one of the bedsheets was missing. The customer service people said they delivered everything carefully and couldn’t do anything about the missing bedsheet. It’s worrying how little they care about keeping customers happy.
First-time purchase experience
I recently bought something on this site for the first time, and man, let me tell you, it was a total letdown. The stuff I got seemed old and like they were leftovers that nobody wanted because the quality and fit were just not cutting it. And on top of that, they sent me the wrong size! Then, when I returned it, they sent me the wrong replacement again. It's so annoying how long it takes them to respond to my complaints, like 4-5 days, come on now. And to make matters worse, they don't let you return stuff so I'm stuck with this thing I didn't even want, wasting my money and time. Honestly, this whole situation has got me wondering if this platform is even legit or worth shopping on.
Clothing item
I bought some clothes from this online store recently, and let me tell you, I was so let down. The clothes I got were totally not what I expected, and on top of that, they were super low-quality. It was such a hassle trying to return them - had to make several calls to customer service, and even then, it took forever to schedule a return pick up. And don't even get me started on the lack of communication - never got a reply to any of my emails about the problem. So frustrating!
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AIR INDIA CUSTOMER CARE NUMBER ????8.8.1.5.0.1.7.1.1.7ajio customer support ????9775444258
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