Ark Swimwear - Overall Rating based on 27 reviews

30% Would buy here again




Featured Reviews

Most relevant positive review

  2024-04-25
swimsuit
As a customer, it's pretty disappointing to see a company getting all caught up in political...Read on
rhett

Most relevant negative review

  2024-04-04
Slippery top bikini
I bought this adorable bikini that was super stylish, but I was really bummed out because the cla...Read on
Haskell Kemmer

Review with most votes

  2021-07-19
Crop top and cheeky bottoms
I was very disappointed in my Ark swimwear. The swimsuits run smaller than the size chart indicat...Read on
Liz

Reviews (27)

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    Would buy here again
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    Bikini

    I had a really bad time shopping here. The customer service sucked, and I never got the bikini I bought. I'm not only missing the item I paid for, but they also owe me money for the order they never delivered. I tried getting in touch multiple times to fix things, but got no response. It's frustrating to be kept in the dark with no communication or solution in sight.


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    bikini

    It's been a month and I've had ZERO response on my refund request. I am disappointed because originally I wanted to exchange my bikini but the leopard bikini has been on backorder for over 6 months. At this point, summer is over so I've requested a refund of my money. After doing so, I get ZERO responses from the team. I've never had a company ghost me like this. I am appalled and still hoping they'll message me back soon.


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    Bikini

    Dont bother if you need an exchange or any help they ignore you, there is no phone number you basically throw your money away.
    Its like they are some dodgey overseas brand. Good marketeing , dont be fooled.


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    yfjfgvc

    I made an order, a few days later DHL called me and said I have to pay an additional £60, which I didn't wish to. So I contacted Ark SwicUSTOMER sRVICE pHONE NUMBER +1...8O5(...706...7466(
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    ++++++++++++++++++++++++++++++++++++++++++++++++++++++
    phone number +1.805.706.7466
    ...mwear customer support and they said they won't pay anything ...


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    2 bikini

    I made an order, a few days later DHL called me and said I have to pay an additional £60, which I didn't wish to. So I contacted Ark Swimwear customer support and they said they won't pay anything (free shipment on the website) so I instructed DHL to return the parcel. After they got their product they refused to make a refund. I was shocked ? they got my money, they got their product and they refuse to make a refund. This is a scam. THE WORST CUSTOMER EXPERIENCE EVER!


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    Brazilian Leopard Bathing Suit Bottom

    Bought a bottom and matching top. Had been in contact with them about restocks plenty before and they always answered promptly. But when I received my item, even tho I've historically ALWAYS been a small, or a 4 in jeans (if not less), the bottom I received were way too small. Tried contacting them over and over for an exchange and they want to charge me for this insane shipping fee which I won't even receive my items until after my trip I bought the swim suits for. So they have been avoiding me for over a week now, unhelpful. I've initiated a charge back. Do not buy from here. Just get SHEIN or Billabong. They are a scam. For the amount of money I paid for it, I expected better care of their customers.


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    Would buy here again
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    Crop top and cheeky bottoms

    I was very disappointed in my Ark swimwear. The swimsuits run smaller than the size chart indicates. And to exchange (you can’t return), you have to spend $40 to even mail the swimsuit back.