ArtsCow22 reviews
This score is based on 22 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Printing worked, everything else was a mess
I hadn’t left enough margin, and they cropped the image at a bad place. Not ideal, but fixable, so I just asked for a reprint with corrected margins.
That’s when the friction started. The second file was essentially the same as the first, only with more whitespace, but they rejected it as "obscene." I pushed back, pointed out they’d printed it once already, and asked for a refund or a straightforward reprint. Instead of addressing the request, they proposed censoring the art with a mosaic, similar to what you see in some Japanese prints. Okay — weird, but if that’s the rule, I can work with it. I modified the file, sent it back, got approval, then a week later they emailed again saying the mosaic wasn’t pixelated enough and needed to be bigger. I did that. Approved. A week later, another email: the artist refused to print without further changes. They suggested an emoji heart as censorship. I did that. Then another request to make the emoji larger. The back-and-forth stretched over four weeks before they finally agreed to print.
During that drawn-out approval process I had unrelated bank-card fraud. Someone used my card in places I couldn’t possibly have been, so the bank canceled the number and issued a new one. That introduced a real complication: how the company would issue a refund on a canceled card, and it made me less comfortable pushing for money back. I ended up making compromises I probably wouldn’t have otherwise. That’s not the company’s fault per se, but it influenced decisions I made while dealing with them.
Fast forward several years and I decided to change the cover again. This time I used anime-style artwork rather than photorealistic imagery, and the order went through, printed and shipped, without the same censorship gymnastics. The print quality was consistent with the earlier item: the fabric and image reproduction were fine, and I knew I had no reason to complain about the product itself. That was another small satisfaction moment — realizing different styles got different internal responses from them, but when they print, they print well.
What throws the whole relationship into suspicion is that after that second order, I received a very targeted phishing email pretending to be from my bank that included my full credit card number, expiration, and CVV. I froze the card, got a replacement, and I’m not saying the company definitely leaked anything, but the timing made me uneasy. The new card had hardly been used — I’d only used it at my bank’s ATM and then with this company. The item also sat in customs in Alaska for a couple of weeks, so I had weird timing and a long window where my account details were floating around. Take that as rumor-level suspicion, but it changed how I saw the whole experience.
So here’s the practical takeaway. If you need erotic or borderline artwork printed, they will do it, and the physical product can be good. The trouble is the approval process is inconsistent and slow, and their staff will request multiple rounds of censorship in ways that feel arbitrary. Customer service is the weak link: a lot of dragging and changing requirements. Delivery can be hit-or-miss with customs delays. Price-wise, it’s reasonable for what you get.
I’ve used other print shops that refused work outright, and I’ve had some good experiences with niche vendors that are upfront about their policies. Compared to those, this company sits somewhere in the middle: capable on the technical side, unreliable on communication and privacy handling, at least in my experience. Emotionally, it sucked to have to haggle for weeks over pixel size and emoji dimensions; that part made me more cautious than I needed to be, and left a lingering mistrust.
If you try them, think practical: expect to be asked for changes, expect delays, and don’t rely on a refund to be easy if something goes sideways. And seriously consider using a temporary payment method you can cancel once the transaction clears. I was satisfied when I finally held the finished pillow cover and everything looked right — but satisfaction came after a lot of friction, not because the company made the process smooth.Sketchy but serviceable — buyer beware
they can print decent stuff, but dealing with them is like stepping into one of those escape rooms where the puzzles are mostly paperwork and passive-aggressive emails. I first stumbled on Artscow while hunting for a place to print a custom dakimakura. It was late, I was half-asleep, and a forum thread and a buddy’s offhand tip pushed me to try them. So yeah, I saw them online and a friend said “they do it” — that’s how I ended up pressing buy. I’ll say the product itself looked fine — textile felt decent, print quality wasn’t bad — but everything around the order felt unnecessarily dramatic, and I’m leaving this because maybe someone else will save themselves the headache.
Dress purchase for staff uniforms
I was really disappointed with the dresses I got from this company. They took forever to arrive and looked nothing like the pictures online. Plus, the quality was just awful. The service was terrible too, the worst I've ever experienced. I ordered the dresses for our staff uniforms, but they're so ugly that it would be embarrassing for our staff to wear them.
Custom mouse-pad purchase
My custom mouse pad from this place is awesome! I've had it for over a year and it still looks brand new. The colors are so bright and haven't faded. And get this, I had it shipped halfway across the world for only 5 bucks! I totally recommend this place for their great prices and top-notch products.
Mousepad with custom picture
I found this super cool mousepad with a picture of my dog on it for only 1 dollar, shipping included. The quality is fantastic and I love using it when I play games online. I would definitely recommend it!
100 face masks
I picked up a hundred face masks recently and it went pretty smoothly. I placed the order about a month ago, and everything went fine. I reached out to customer service via email and the masks were delivered shortly after that. When I first saw the masks, I was a bit unsure because they looked different than what I'm used to, but they seemed legit. They were a bit loose on my face, but they worked well. I gave them a try and they seemed like good quality. The nose piece isn't flimsy, which is great.
Customizable products purchase
The selection of personalized products at this store is so cool. You can really make exactly what you're looking for, whether it's a special present or just something for yourself. The prices are fair, especially when they have deals happening. I've already picked up a couple things and I for sure will be back to shop here again. The quality is also really good, so you know you're getting good value for your money.
Face masks purchase
I recently bought some face masks from this company and man, let me tell you, it was a huge letdown. I ordered these masks for my family, especially for my mom who really needed them fast, so I paid for expedited shipping. But guess what? The masks took way longer to arrive than they were supposed to, causing a major hassle. And then, on top of all that, my mom got hit with a duty/tax bill from the shipping company, throwing in some extra costs that we weren't expecting. It felt shady and unprofessional how they didn't tell us about where the products were coming from and these surprise charges. Plus, the quality of the masks was awful - I'm pretty sure they were fake. All in all, my whole experience with this company was a total bummer and I definitely wouldn't recommend them to anyone.
2 mouse pads, 1 pair of shoes, and a women's top.
I just bought a bunch of stuff from this company and I gotta say, I'm pretty happy with it. The products were exactly what they said they would be, and the discounts were a pleasant surprise. I really like how they have special deals every now and then, it helps me save some cash. The only thing that bugs me is that I can't track my package once it's been sent out. It makes it tough to know when my stuff will arrive so I can be ready for it.
Custom designed dress
I had a really good experience with customer service when I messed up my orders. The customer care agent, Cecilia, was super helpful and patient. She walked me through the process and made sure I got the right stuff. When I got my custom designed dress, I was blown away by the quality. I'm an artist, so I make my own designs based on my paintings in Photoshop, and the dress turned out amazing. The colors were so vivid and the details were perfect. The stitching was top-notch too, adding to the overall quality of the dress. I'm really happy with my purchase and definitely plan on doing more business with this company.
Custom shower curtains
I recently bought two custom shower curtains from this website, and they turned out amazing! The size was just as described, and the images on the curtains are clear and vibrant. Even though my images weren't the best quality, the final product exceeded my expectations. The curtains are top-notch, water-resistant, and they even came with the curtain hooks. The shipping took a bit of time, but it was totally worth it for the fantastic outcome. I'm using one curtain in my shower and the other to cover some shelves - they're so versatile! Overall, I'm really happy with my purchase and would definitely recommend these unique custom curtains to anyone looking to spruce up their home decor.
Customized products
I got a good amount of credits when I signed up, so I decided to order a few custom products. Most of the items were good quality, but the printing on the jewelry bag was a little off. But hey, it was a free credit item so I can't be too mad. The material of the other stuff I bought was really nice and I was pretty happy with everything. Plus, the delivery was fast too.
Custom apparel purchase
While the customer service at ArtsCow wasn't great, my overall experience with my custom apparel purchase was okay. I asked about templates for artwork, but they said they didn't have any which was a bummer since I created my design from scratch and was hoping for some help. When I asked about the delivery time for an event, they gave me a vague answer saying four weeks should be enough, but anything could happen. This uncertainty about delivery stressed me out.<br><br>b>Despite these issues, the quality of the garment was really good. The seams, colors, and artwork were well done. The final product was better than I expected and showed the skill and detail of the people who made it. However, the preview options provided by ArtsCow were inaccurate which made me anxious about the final product.<br><br>ArtsCow's misleading address saying they're in Texas but actually in China was concerning and made me question the brand. This lack of transparency took away from the overall experience and made me doubt the company's reliability. Even though the product was good, ArtsCow's communication and transparency need improvement.
Mini double-sided fleece blanket
I didn't know what to expect, but I have to say I'm pleasantly surprised with my order! The picture looks great, the colors popped, and the fleece is soft even though it's not super thick. The only downside is it's a little thin, so you can kinda see the image through the other side. But overall, I'm really impressed with the quality and will definitely get a bigger one next time.
Designs printed with shifts in pattern
I ordered two designs printed on clothes from this website - one in regular size and one in plus size. The regular size one looked good, but the plus size had some weird shifts in the pattern that created extra blank space on the edges. When I reached out to customer service, they took a while to get back to me and basically brushed off my concerns. It wasn't until I mentioned their 100% Satisfaction Guarantee that they finally admitted their mistake. By then, it was too late for me to get a replacement in time for my event!
Personalized items from an online store
I'm so torn about this website. I mean, I love that I can personalize all kinds of stuff like watches, purses, bags, and coin purses. Every time I've placed an order, the final product looks just like what I designed, and the colors are so vivid and beautiful. But man, the wait time for my orders is unreal! If you're in a hurry, definitely don't buy from here because it seriously takes forever to get your package. And the idea of dealing with returns and international shipping gives me a headache, so I'd likely avoid that whole ordeal.
Greeting cards with poor print quality
I ordered some greeting cards that had a glossy inside surface, which made it really hard to write on. The print quality was pretty bad, so I would recommend not using their cards. Their customer service is basically non-existent, and the contact info they provide seems like it's meant to avoid customers. Plus, the main email address they have includes a prefix that doesn't even exist. I switched over to Shutterfly for all my printing needs, and I've been much happier with the results.
Face masks purchase
I just bought some face masks from this company, and man, I was let down big time by their marketing tactics. It really gets to me when I see a company taking advantage of a worldwide crisis like this and profiting off of selling masks that hospitals really need. The scary emails and charts they're using to push their masks are just not cool and totally unethical.
Customized photo products
I've been a customer of this company for a long time, and I gotta say, their service has always been on point. For the past eight years, I've ordered tons of customized photo products, and any problems that popped up were taken care of quickly and to my liking. I've seen some negative reviews from folks who maybe weren't quite sure how to use the photo editing tools provided by the company. In my experience, if you use good quality photos and put in the effort to make a great layout, the final products turn out just how you want them. Overall, I've been happy with the products I've gotten from this company.
Clothing purchases
I've bought some clothes from this place and let me tell you, the quality is really good. I was pleasantly surprised that what I received looked just like the photos online. The prices aren't the greatest, but if you sign up for their emails, you can get some really good deals with free shipping. They do charge more for larger sizes, which I think is kinda shady, to be honest. But overall, when they have a sale, it's not too bad. Customer service is just okay, but I haven't had to deal with them much, so it's whatever. I'll definitely be coming back for more stuff.
About ArtsCow
Are you looking to customize a gift? If yes, ArtsCow is the online platform you should visit. ArtsCow offers a wide selection of customizable products at affordable prices. But why choose ArtsCow? How reliable are ArtsCow services? Learn more about ArtsCow by reading honest customer reviews of the quality of products on offer at their online store on US-Reviews.
About ArtsCow
ArtsCow is an online store based in Hong Kong, China, offering custom print services on products and gift sets. ArtsCow ships its products to customers worldwide. ArtsCow offers customization services on products like Clothing, Keepsake, Home Decorations, Electronics, and Accessories. ArtsCow uses sublimation printing to customize apparel to ensure the prints remain with long-lasting vibrant colors. Unlike other personalized gift stores, ArtsCow gives customers a free hand to custom print any design, art, or photographs on the endless products available for selection from their online store.
Services Offered by ArtsCow
Customers looking for custom prints should visit the ArtsCow online store. The categories of products on offer at the ArtsCow online store include Custom Apparel, Fabric, Custom Stationery & Tech, Custom Home Decorations, Custom Photo Books, and Custom Accessories. ArtsCow offers free shipping for orders worth $20 and above purchased from their online store. If you are a reseller, you can get in touch with the ArtsCow customer support team through the ArtsCow online store.
Complaints and Feedback about ArtsCow
What are the best-personalized gifts? What are some thoughtful gifts? Have you purchased personalized gifts from the ArtsCow online store? Share your thoughts and experience using N95 masks on sale at the ArtsCow online store with other customers. Write your honest customer review of the quality of personalized products on offer at the ArtsCow online store on US-Reviews. Help other customers make informed decisions. Your insights help others before purchasing disposable facemask from the ArtsCow online store.
Details
Contact Information
Unit 911, New City Centre
2 Lei Yue Mun Road Kwun Tong
Hong Kong
Categories ArtsCow
Online Shop | Multimedia & Magazines | Office, Hobby & Party Supplies
Page Statistics
Last update: January 2026
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Review with most votes
A Review of ArtsCow's Products
I have been a client of ArtsCow for several years now and I have always been extremely satisfied with the quality of their products and their customer service.I have ordered a v... Read onBy: Rogelio Metz