ASOS Reviews
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Reviews (25)
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Menswear purchases
I've bought stuff from this online store that sells men's clothes twice now and I've been happy both times. The sizes were spot on and the shipping was fast. The website is a little tricky to get around, but I think that's more about me than the store itself. In general, I think of this site as the place to go for cool and different clothing choices.
Shirt and jeans
I recently bought a shirt and some jeans online, and I couldn't wait to wear them. Unfortunately, when they arrived, the shirt was way too small and the jeans were a different color than I expected. I decided to return them, but when I took the package to CVS, it never got scanned by UPS. I was really frustrated, so I contacted customer service for help, but they weren't very helpful. They made it seem like it was my fault that the package got lost and basically told me to handle it on my own. It was a really bad experience, and I felt like they didn't care about me at all. I don't think I'll be ordering from them again.
€600 order
I recently placed a big order on ASOS for €600, but ran into a major issue. When my package arrived, I saw that one item was missing. I reached out to customer support right away, only to find out that my account had been blocked for some reason. I was disappointed by the lack of help I got from the customer service team. They basically told me they couldn't do anything because my account was blocked. Feeling ignored and frustrated, I decided to return all the items and had to pay for shipping them back to the warehouse.
Next day delivery
I just bought something from ASOS with next day delivery, but they used a carrier that has caused problems in my area before. So my package ended up being a week late. Luckily, ASOS's customer service team was really quick to help out and they sent a replacement right away.
Shirt purchase
I bought this shirt online but when I got it, it didn't fit me well. I tried to reach out to customer service for a refund, but the person helping me just abruptly ended our chat out of nowhere. It was so frustrating and definitely not cool.
DHL Delivery Services to Bosnia and Herzegovina
I'm super happy with ASOS switching to DHL for delivering orders to Bosnia and Herzegovina. The shipping is way faster now - I'm getting my packages in just 3-5 business days! That's a huge improvement from waiting weeks for my stuff to show up. DHL is so reliable and quick, it's really made shopping on ASOS a much better experience for me.
Review with most votes
Clothing items
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