DERMAdoctor - Overall Rating based on 2 reviews
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Sulfur Face Mask purchase
I recently bought a Sulfur Face Mask from this company, and even though the product was fine, I was really bummed about some extra shipping fees that popped up on my bill. The mask was already kinda pricey, but I was okay with paying that for good quality. But then I got hit with a bill from FedEx for almost $40 in extra “Disbursement” and “Clearance Entry” fees. I was totally surprised because nobody told me during checkout that there might be extra costs. As a customer, it’s super important to me that businesses are upfront about any extra fees for shipping, and in this case, that was seriously lacking.
Skincare Products and Exceptional Service
I have been a customer of DERMAdoctor for several years now and I am consistently impressed with their product line and customer service. I particularly love their KAKADU C 20% Vitamin C Serum, which has transformed my skin and given me a brighter, more even complexion. The products are high-quality and effective, and I appreciate that they are cruelty-free and free of harsh chemicals.
The online shopping experience with DERMAdoctor is seamless and easy to navigate. I am able to find the products I need quickly and the checkout process is straightforward. Delivery is fast and I always receive my products in great condition.
Their customer service team is top-notch and always goes above and beyond to answer my questions and address any concerns I may have. They are knowledgeable about the products and make sure that I am happy with my purchases.
I highly recommend DERMAdoctor to anyone looking for high-quality skincare products and excellent customer service.
