DS18 - Overall Rating based on 22 reviews
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Speakers and amplifiers
I just bought some speakers and amps from this company, and I gotta say, I am super happy with how they sound and work. The speakers are 6.5 inches, 500 watts, 4 ohms, and they sound just like they said they would - great quality and powerful. The FRX2K and FRX2.5K amps also meet RMS standards and pump out awesome sound.
Wrong color speaker
I ordered a speaker from DS18, but they ended up sending me the wrong color. Instead of just sending me the correct one, I had to go through the hassle of shipping it back and waiting ages for them to fix their mistake. It was so frustrating!
Amplifier purchase for my motorcycle
I gotta tell you, my experience with those amplifiers from that company? Not great. I put the amp on my motorcycle, and in no time, it crapped out and blew the main fuses. Then I had to fork over dough for shipping to send it back. But since then? Nada. Not a peep from them. I've sent emails and made calls, but still nothing. It's really ticking me off, the total lack of customer service. I'm pretty disappointed and feeling let down, to be honest.
6 1/2" subs, 6 1/2" loudspeakers, 1800 watt 4 channel amplifier
6 and a half inch speakers, 1800 watt amp for four channels.
Amplifier purchase
I had a great experience with the service I got when I bought my new amplifier. It was sent out quickly and packaged really well, so everything arrived in perfect shape. The only issue I had was that there wasn't much info on how to connect everything. It would be nice to have an online guide to help with the installation process.
JL-SBAR22 loaded speakers
I recently bought the JL-SBAR22 loaded speakers from this company and let me tell you, I am super impressed. The speakers and soundbar came separately, so I had to do a little installing and wire splicing, but in the end, it was totally worth it. I was happy to see that it worked right with my factory wiring and amp, smoothly fitting into my 2018 vehicle. The sound quality is exactly what I wanted, giving me that upgraded audio experience I've been wanting. The only small hiccup I ran into was that there were no screws included for the tweeter installation on the soundbar, but I easily fixed that by using some wood screws I already had. Overall, I'm really happy with my purchase.
Wake tower speakers
I recently bought wake tower speakers and I was really disappointed with the lack of mounting options for tubes. I spent a lot of money only to discover that the mounts didn't fit my wake tower tubes at all. Brands like JL Audio, Wet Sounds, and Kicker offer options for different size mounting tubes, but not this company. To make things even worse, three months after I bought them, they released mounts for the speakers but at an extra $180 cost, and they didn't even offer them in white, even though they have white, red, and black speakers. The lack of communication and options from this company is just terrible. It's obvious that they care more about making money than providing good products and customer support. Needless to say, I won't be recommending them or buying from them again.
Nearly $2,000 purchase - speakers, 2 amplifiers, 1 amp kit
I just made a big purchase at this store, dropping nearly 2 grand on speakers, two amps, and an amp kit. But I was bummed to see that they only sent me one amp kit. It's been almost two weeks now and I'm still waiting for the second one to show up, they shipped it through USPS. It's frustrating to think that maybe the delay is because they went for a cheaper shipping option, especially since my first package got here quick with FedEx.
8” tower speakers
I was in the market for some new 8-inch tower speakers for my setup and came across this place with great reviews. I took a look at their website and really liked what I saw, so I decided to reach out with a question online. They responded to me very quickly and even hooked me up with a discount code! With that level of customer service, I placed my order immediately. According to the website, they should ship within 24 hours, so now I'm just eagerly waiting for my package to arrive. I'll keep you posted on how everything goes once it's here!
Customer service experience with Anthony
Anthony was really great and super helpful when I had a problem and needed customer support. He gave me some excellent assistance and made my experience with the company awesome - definitely the best out of all the car audio sites I've ever used.
Sub box purchase for 2020 Jeep JLU Rubicon
I bought a sub box for my 2020 Jeep JLU Rubicon, but ran into some problems with the bracket that holds it in place. The holes in the bracket didn't line up with the pillar nipple, so I had to make some modifications like cutting the bracket. Even after fixing it up, the seat still gave me trouble releasing once it was put back in. Despite the mounting issues, the box itself was well-made.
Marine and UTV audio equipment
I've been using this company's Marine and UTV audio equipment for a couple of years now, and I gotta say, I'm really impressed with the quality for the price. They might not be the absolute best out there, but I think they're definitely one of the top brands in their price range. I've been recommending this brand to my customers all the time and will keep doing so. Keep it up!
Subwoofers and tweeters
Hey, I bought these awesome subwoofers and tweeters, but they didn't come with any instructions on how to set them up or wire them. Plus, the speakers' design is a bit strange because they didn't fit in the holes that were provided. The subs ended up blowing out really quickly, even though I was only using the amp at around 30% of the gain. However, the enclosure seems pretty durable, and the amp was working fine before it all went wrong.
LED headlights for my mom's car
Hey guys, check it out. I picked up these LED headlights for my mom's car and she's absolutely loving them! They're way brighter, the color is great, and they fit like a glove. Seeing her happy makes me happy too!
Quick Shipping
My experience ordering from DS18 has been amazing. They always ship my items within 24 hours, which is super impressive. I think DS18 is the fastest and most efficient company I've ever dealt with. The speakers I bought really stepped up the sound quality in my 2018 Jeep Wrangler Rubicon, and I'm thrilled with my purchase. The customer service team was so knowledgeable and helpful, they helped me with all my questions about the products before I made my decision. Overall, I'm really happy with my shopping experience at DS18.
Marine audio systems for three boats
I haven't used the products yet since they're supposed to arrive today, but I have to say I'm really impressed with the customer service from the representative. Anthony was amazing and really went out of his way to help me, even though I don't know much about this stuff. He took the time to explain everything I needed to know about setting up audio systems in three different boats, and he even said he'd be there to help if I had any more questions during the installation. His knowledge and commitment to making sure I'm happy as a customer are really great.
DSP purchase for my Street Glide
I bought a DSP for my Street Glide to upgrade my audio system, but it didn't play well with my three amps, even though my speakers are top of the line. I reached out to customer service to get it fixed under warranty, but didn't hear back for weeks. That lack of communication was super frustrating, especially within the biker community where we really care about our rides. Luckily, a rep eventually got in touch and promised to send me a new unit, which I was grateful for. I think the company should focus on improving its customer service after the sale to match the quality of their products.
8" regular loudspeakers and billet tweeters for my 1992 Accord
Oh my gosh, these speakers are amazing! I installed them in my car and now my ride is blasting with awesome sound. When I played my favorite song, it felt like a party on wheels. My friends could even hear the lyrics from outside the car! These DS18 Pros 8" speakers are seriously top-notch.
Car audio system components
I just got some new parts for my car stereo and man, I gotta say, the whole experience was awesome. The website was super easy to use and I found everything I needed real quick. The descriptions of the products were really detailed and helped me pick the right ones for my ride. Yeah, some stuff was out of stock, but I liked that I could sign up for a heads up when they were back in stock. Overall, it was a great shopping experience.
JL sound bar purchase
I just got this sound bar from this company and let me tell you, I am seriously impressed. The sound quality is amazing and the design is sleek, adding a nice touch to my home entertainment setup. I do wish the bass was a little deeper, but overall, I'm really happy with my purchase.
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