Electrolux2 reviews

Finally worth it, after a long runaround February 28, 2026

somewhere around month five a different service agent — not even directly from Electrolux, but a third-party who actually knew some people at the distribution center — managed to find a replacement and push it through. That’s the moment I stopped being just annoyed and started feeling relieved, then actually pleased. When the new unit finally arrived and the installer hooked it up, the cooktop worked flawlessly. It was a slow burn, but the product itself did what it was supposed to. The cooking surface is responsive and easy to clean, and once it was working I found myself using it more than I expected. I even told that neighbor and a couple of friends about how it performs now (with the caveat about the support journey).
So yeah, the whole support experience was frustrating, and I wish the company had been more honest about stock and backorders early on. But in the end the appliance delivered on its core promise. If you buy one, just be prepared to chase the support team if anything goes wrong. For me, the turning point was that one service person who actually got things moving — that’s when I knew I was genuinely satisfied.