Eyedictive - Overall Rating based on 13 reviews
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Online glasses purchase
I was super bummed about my experience with Eyedictive. The biggest issue for me was not being able to find a phone number for them, which made me doubt if they were even legit. I never got the glasses I bought, and the customer service folks were really unprofessional and took forever to respond to my emails. I ended up having to use PayPal to get my money back faster. Honestly, I'd suggest steering clear of Eyedictive and getting your glasses from a more trustworthy place.
Quick and painless order process
I ordered it really fast and it was super easy. I'm just a little curious about the product. But hey, remember there are no free returns!
Polarized sunglasses
I bought a pair of polarized sunglasses from their website not too long ago. Sadly, after having them for just over a year, one of the lenses fell out of the frame. When I contacted customer service about it, they told me they only accept returns or exchanges within 30 days of purchase. I was really bummed to hear that because I think a good product should last longer than a year without any problems. I'm going to look into other ways to deal with this situation.
Knockoff glasses
Oh wow, you won't believe it! I got these glasses that were supposed to be like, super awesome, but turns out they were total fakes! Like, they actually fell apart, can you believe that? So awful! And to top it all off, when I tried to get some help, they had no answers for me and just said, "goodbye, sucker!" Like seriously, save your money and don't shop there, guys!
Sunglasses purchase
I've shopped at this online store more than once and let me tell you, they've got some awesome sunglasses for super cheap. I did have one pair show up damaged, but getting a replacement was easy peasy thanks to their hassle-free return policy - on the house!
Oversized sunglasses purchase
I just bought a pair of sunglasses from this store for about $40, but they ended up being too big for my face. I sent them back right away because I knew they weren't going to work for me. The return process made me pay for shipping, which ended up being $10 out of my pocket. When I reached out to customer service, they told me they don't cover shipping costs, even though the problem was with the size, not something I did wrong. It was frustrating to lose that extra money on shipping for sunglasses I couldn't even use. I think the company should think about changing their return policy to be more fair for customers in similar situations. It would definitely make the whole customer experience a lot better.
Sunglasses purchase, screws issue, poor customer service
I bought some sunglasses from this store not long ago, but I was bummed to see that after only a month of wearing them casually, the screws began to get loose. So, I contacted customer service to see if I could get them fixed or exchanged, but unfortunately, they straight up said no, which left me with a defective product.
Suspected counterfeit products
I recently bought something from this company, and I'm starting to think what I got might be fake. I emailed their customer service about it, but I haven't heard back yet. I might have to call my credit card company and tell them what's going on.
Shades
Bought the shades for around $30 but those were ... so returned it. Didn’t use use even 30 seconds. I packed it and sent it. I shipped using my money, I thought they would reimburse but they didn’t. So I lost 10$ without product. Why don’t they open a store instead of online when they can’t bear expenses. Why do they steal the money using policies
Sunglasses
The ship small size glass, it will fit only kids. Don't buy. It is waste of money.
Tory Burch Sunglasses
This was my first order from this company and they did not disappoint! I did pay the extra 7 dollars for two day shipping (was not delivered in two but rather four business days) but the company did not hesitate to reimburse me. I get incredible nervous when I buy something such as sunglasses online; however, these Tory Burch sunglasses were exactly what was listed and it was an even better price point than the outlet shoppe! Very pleased with the product as well as the customer service. Thank you!
several
I have purchased 3 pairs of sunglasses from Eyedictive and they have met my every expectation. Service, quality, and pricing have been very positive. I don't really need any more shades but I continue to check their site regularly.
Ray-Ban sunglasses
I found their website through Brads Deals. I ordered a pair of Ray-Ban sunglasses for my husband at a good price. They arrived quickly. I had no problems at all ordering, with delivery or with the quality of the sunglasses. Would purchase from Eyedictive again with no worries.
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Ray-Ban sunglasses
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