Floryday

Reviews, complaints and customer experiences (34)

Wanted very thin lightweight summer dresses and that's what I got a timely manner. However at least one if not more we're not as pictured but still acceptable I'm a little nervous about ordering again because of all the delivery reviews I read but those delays but at the peak of covid-19 who knows...

I read reviews after ordering and was concerned. Well, I'm glad I read them after I had ordered!! I receivned 2 of 3 items I ordered today and I LOVE them!!!! I'm going to go on their site and order again!

I am a very satisfied customer! I got my dress quickly and it was exactly the way I thought it would be. I loved the dress and the fit was perfect! I will order from Floryday again! Very pleased!

absolute scam !! These people are thieves !! i will do what i can to make sure no one ever buys from them again. Consider a donation to china !!!

I was excited to find the styles and prices offered at this company, though shipping was surprisingly high. Enthusiasm dropped when no product was received weeks later. I inquired and they responded that part of the order was available, yet they wouldn't send it separately. Communication was zero unless I asked. Finally I cancelled the order and bought the items elsewhere. They stated that the money was refunded, yet I haven't seen it in another month! Interesting how they could process my payment within minutes, but can't manage to process a refund. What is wrong with this company?

Poor quality dress and sent wrong blouse !

Terrible!!! I spent $115 which included $27 shipping. The website clearly states "worry-free" "free returns on first order." I am now expecting a refund of $79. Returns are NOT free. And they charge $1-2 per item returned. Terrible terrible terrible.

Received late. Some clothes not as described—fit or material. One item not sent—still charged. Jewelry childlike. When trying to return, site kicking me off, phone number not working, and not responding to “email” coordination. Not a fully trustworthy business.

I had a terrible experience. They don't have to worry about me . I will never order from them again . Return is terrible. I was never able to get the service I needed.

I received wrong items. Stuff I didn't order. Tried on what they sent and not good. They have no record of my purchase anywhere, therefore I can't return. And there's nobody seemingly available to help. Never again.

After two weeks waiting for a return address I returned the complete order which cost me a fraction of what I was charged by floryday. After constant emails I was refunded only £175.48. The P&P was an extra £26.80 which I knew I would not get back. They still owe me £18.71 and just sending me the same old email going on about postage costs.
The total cost was £220.99. The postage was £26.80. Therefore I should receive £194.19 not £175.48. Would warn anyone not to use this site it is a total scam. You have the cheek to put worry free returns on your website

Negative will never order from this site again. Nothing like the pictures. Ugly material.

poor quality and impossible to return because of cost for shipping each item

The items took over two months to arrive. Everything I ordered was too big. colors were not as described. I have been trying for THREE WEEKs to get a return label from them to ship items back and get a refund. NO LUCK. They have not responded to emails, chats, and other attempts to reach them. VERY POOR CUSTOMER SERVICE! They have made it impossible to return items.

You can trust this company. They send generic emails and do not process any requests or answer any questions. I cancelled the order 12 hours after placing it, received an email from them that they are sorry to hear about my decision. The order was shipped 4 days later and refund was not processed. Had to take a matter to my credit company and filed a dispute.