Glacial Pure - Overall Rating based on 28 reviews
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Water filter purchase
I bought a water filter for my window cleaning business and it turned out to be a total bust! Can you believe that my tap water tested better on the TDS meter before using the filter? So frustrating!
Incorrect filter purchase
I messed up and got the wrong filter, but the folks at that store really came through for me. They fixed my mistake and got me the right filters in no time. Their customer service was top-notch and everything was resolved easily. It was a pretty nice experience all around.
Refrigerator water filters
These refrigerator water filters are seriously exactly what we need every time. The price can't be beat and getting free shipping is a major bonus. We haven't come across a better deal or company to purchase from, so we're definitely going to stick with them as regular customers for a long time.
Water filter purchase
I bought a 3 pack of water filters for my fridge from a company online, and man, I am so let down by them. The first filter just popped right out of the fridge, making a huge mess on my floor. I thought it was a one-time thing, but then the second filter wouldn't even go in right, causing another water spill. I finally got the third filter in, but now I'm not looking forward to the cleanup I know I'll have to do soon.
Filter purchase
I ordered filters from Glacial Pure twice and they fit perfectly in my fridge. Even though my filters got lost in the mail once, Glacial Pure sent me new ones right away. Their customer service is amazing!
Water filter shipment seized
This whole situation is just not okay. I ordered a water filter but the US Postal Service intercepted it because of some postage issue. It's crazy to think that a company like Glacial Pure can't even get a shipment right. How can they promise clean drinking water when they can't even handle sending out a product correctly? I used to trust them, but not anymore. I'm definitely not buying from them again.
Got filters for my fridge
I received my filters really quickly, like in less than a week, and they fit perfectly in my fridge. I got a great deal on 5 filters and they work just as well as the pricey ones. Now, my water and ice are super clean, and the water pressure is awesome. I'll definitely buy more in the future!
Water filter purchase
I got a water filter from that place, and it was totally fake! The tracking number they gave me was phony, so I couldn't even keep an eye on my package. I'm gonna have my mom get in touch with the BBB and the bank about this. They need to shut that place down because they're clearly trying to rip people off.
5 filters for a small business refrigerator
I just bought 5 filters for our little business fridge and I gotta say, I'm pretty happy with them. The price was really good, especially compared to those big stores. Got exactly what I wanted and shipping was quick. They even checked in to make sure everything was delivered okay.
Compatible refrigerator filter purchase
I was so happy when I had to get a new filter for my fridge and came across a cheaper option that worked just as well as the name brand ones. I did some digging and ended up getting the filter from Glacial Pure. Putting it in was a piece of cake, and after running a few gallons of water through it, the water coming out was super clear. It's been two weeks now since I started using it, and I'm pleased with how well it's been working.
Water filter purchase
I bought some water filters not long ago and was pleasantly surprised at how easy it was. The prices were good and the customer service was great. Normally I hate buying water filters, but this company made it a lot better.
Filter purchase
I just bought some filters from Glacial Pure, and let me tell you, they're pretty awesome for the price. They might not flow as fast as the big brand filters, but they seem to work just as well. The only thing is, the package says you gotta run 4 gallons of water through them before using, which kinda takes a while. But all in all, I'm happy with my buy.
Wrong filters ordered
I recently bought some filters from Glacial Pure but I accidentally got the wrong ones. I contacted their customer service to let them know about the mix-up, and they were so understanding and helpful. They sorted everything out super quick and sent me the right filters without charging me extra. I was really impressed by how great their customer service was and how they fixed my mistake without any trouble. I'll definitely be going back to Glacial Pure whenever I need filters again.
Easy and quick communication, resolved order issue efficiently
My experience ordering from this company was great. The communication was smooth and fast, and when I accidentally made two orders, they quickly fixed the issue for me. I really liked how efficient and professional they were throughout the whole process.
Filter purchase
I contacted Customer Service with a question about my filter order and was pleasantly surprised by how fast they got back to me. They were able to fix the issue promptly, which I really liked. I'd say this company is good for filter stuff. But, it would be nice if they had a phone number too, 'cause only having an email made it a little inconvenient for me.
Quick replacement for order error
I had a little mix-up with my order and ended up getting the wrong item. But Rita, the customer service rep, totally saved the day! She replied to my email super quickly and sent me the right item without any extra charge. Rita was so nice and on top of things, it made me feel like a VIP. I'm definitely sticking with this company after this awesome experience. Can't wait to order from them again!
Three pack purchase
I bought a three-pack of filters from this company instead of my usual supplier because it was cheaper. But I've been really let down by how poorly they work. After only a week, the filter started spitting out water loudly and making a chugging sound, so it's pretty much useless. I tried troubleshooting by pushing the dispenser a bunch of times, but the problem kept happening. I had to take the filter out completely, which defeats the whole point of having a filtration system. Long story short, I won't be buying from this company again.
Water filter purchase
I was looking for a water filter for my fancy fridge and ended up finding a good deal online. I made sure it was compatible with my Whirlpool Gold fridge and decided to go ahead and purchase it. It was a little strange that my bank hit me with a foreign transaction fee, but even with that extra cost, it was still a better deal than what I was paying before. The filter arrived in the mail after about 9 days, and it was just like the ones I had been using. Installing it was super easy, and now my water tastes even better!
Good filters
I found the filters I needed for a really good deal. They came right on time and fit perfectly in my fridge. They're working really well too.
Failed attempts at purchasing refrigerator filters
I've been trying to order refrigerator filters. But every time I try, I keep getting denied because of some problem with my cards. I've tried calling to fix the issue, but no one is picking up. I left voicemails, but I never heard back from them. It seems like the company is either going under or they really need to upgrade their ordering system.
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