Glacial Pure - Overall Rating based on 28 reviews
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Filter purchase
I just bought some filters from this company and man, their customer service was top-notch. So, get this - they accidentally sent me the wrong filters, but when I reached out to their support team, they fixed it right up and sent me the right ones within 2 days. I gotta say, I was really impressed by how quickly they sorted everything out and didn't even ask me to send back the wrong filters. And let me tell you, these filters are no joke - they're high quality and work just as good, if not better, than those expensive name brand ones. Overall, I'm happy with my purchase and the great customer service I got.
Replacement fridge filters
I messed up and got the wrong filters for my fridge, but let me tell you, the customer service at this company was amazing. I shot them an email explaining my goof, and they got back to me right away asking for my fridge model number. They found the right filters super fast and sent them over to me for free. It was so easy and the people working there were so nice and quick. I really liked how they handled my mistake with no problems at all.
Water filter purchase
I just bought a water filter from Glacial Pure and I have to say, I'm pretty happy with how everything went down. The process to order was super easy and the website was simple to use - I found what I needed right away. The customer service was top-notch, they even checked in with me to see if I got my order okay. The price was good compared to other places and the quality seems solid. The delivery was quick and my filter came in perfect shape. All in all, I had a great experience with Glacial Pure and I would definitely suggest them to anyone looking for water filters.
Water filter purchase
The water filter I bought is amazing. It's way better than constantly buying plastic bottles and the water just tastes better. Plus, it's good for the environment by cutting down on pollution and lessening the use of throwaway plastic. I've also noticed a big change in how my water looks and tastes. I've told my friends and family about it because it's been a game-changer for us.
Replacement filters
I normally pick up our filters at the store, but thanks to Covid, I had to order them online. The filter I got looked just like the regular ones, so I think it's the real deal. However, it had this musty taste that was pretty gross.
Refrigerator filter purchase
I just bought some refrigerator filters from this place and let me tell you, I was really impressed with the customer service and the quality of the product. They got my order to me super fast and any questions I had were answered quickly and clearly. The staff really went out of their way to help me out, even when it was my mistake. I appreciate their outstanding service and professionalism. And the filters themselves are top-notch, better than I expected. Seriously, I can't recommend this place enough for anyone looking for refrigerator filters.
Water filters, multiple quantity, cost-effective
I just bought a bunch of water filters from this store and I gotta say, I was really happy with how everything turned out. The filters I got were exactly what I was looking for, top-notch quality and all. Even though shipping took a bit longer than I thought, I get it – stuff happens. The price I paid for all those filters was totally fair, especially when you think about how much I would have spent on just one filter from somewhere else. All in all, I'm really pleased with my purchase and would definitely tell other people looking for water filters to check out this store.
Useful products
Hard work required Glacial team I am not sure either finally checked by experts or not. But lot of issues I found .All sets of filter produced in Covid time that's why quality didn't matched with early lot of products before 2020
Also I ordered on wrong time probably Three times my order said on way but didn't reached to me I can remember your 3Pack EDR RXD This should be in your customer list as using same since three years Products faults I don't consider a big issue as I am also a manufacturer and can understand this but a timely solution and immediate communication can solve this problem.RECIEVED 3 FILTERS THAT WERE WRONG. HAVE TRIED CONTACTING & NO REPONSE. JUST WANT RIGHT FILTERS. THANKS, PAULA EMMONS
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Useful products
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