glassons Reviews
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Partner purchased top and pants
My partner approached you store in Chartwell. They did not have the size of the item. So they rang your store at the Base. They had one and it was put aside for my partner.
We were not to keen on going ther given traffic etc/.... Option of getting item to store we were in was offered..
We opted to travel to the Base..
Everything went perfectly.
This happened around 1.30- 2.30pm.
We were served by a young lady who was I would describe as part euorpean/ maori or islander.. I would just like to say that she was delightful and it was a pleasure and great fun being served by her,. Given queue she had dealt with prior to us her customer service could only be described as excellent.
Glassons should feel privileged to have her as one of their representatvies.Online shopping for the first time
Oh my god, I've been going to this store in person forever and I finally decided to give online shopping a shot. And let me tell you, it was amazing! The website was so easy to use, and I could see everything clearly from shipping to pricing. I messed up my order, but when I emailed them, they responded really fast. They were super nice and helpful, and they fixed my issue right away. Some people say this store is too pricey, but honestly, it's not that bad compared to other places. And the quality is awesome, so don't listen to the critics. Seriously, you should definitely check it out!
online dress purchase
I saw a bunch of bad reviews, but my experience with this store was awesome! I bought a dress online but messed up on the size. I reached out to customer service on Instagram and they were super helpful. They even canceled my order over the phone so I could get the right size. The clothes matched the photos and are really good quality for the price. I've been shopping here for years and it's definitely one of my top stores.
Customer Service, Fast Fashion
I've noticed that the folks working in customer service at this store are super helpful and ready to jump in whenever there's a problem with an order. Fortunately, I haven't had any issues with my own purchases, but I have seen that the quality of the products seems to be slipping. It looks like they're focusing more on fast fashion lately, which might not be everyone's cup of tea.
Cute clothes
I got these super cute clothes from this store and I just loooove them! They're so stylish and comfy, I can't take them off.
Clothing items
I just had a really good interaction with a cashier at this store. She was super friendly and made me feel really good with her compliments on my outfit. It's always nice to come across awesome customer service like that.
Online purchase
I bought some stuff online and it was pretty cool, but the pictures didn't really do the clothes justice. I snagged a pair of tights for a super cheap price, but they ended up looking really cheap and didn't fit me well. Besides that mishap, everything else was awesome and it came the very next day!
Black dress
annual served me she was really well mannered and sweet helping me with all my needs.
Review with most votes
Partner purchased top and pant
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