HobbyTron - Overall Rating based on 24 reviews

54% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-15
Flying toy purchase
Hey, you guys! I just have to share with you about these awesome flying toys I got from HobbyTron...Read on
Annabel Monahan

Most relevant negative review

  2024-04-21
Flying superhero figures
I can't believe it! I bought two flying superhero figures for my kids for Christmas - a Spid...Read on
B. Jaskolski

Review with most votes

  2020-01-24
Really good air soft guns
I bought he airsoft guns from different sites in recent years but most of the times either they a...Read on
Toby Quinn

Reviews (24)

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  • Ordering

    Service

    Pricing

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    Would buy here again
    Overall

    Never delivered

    Absolutely disgusting company I placed an order a long time ago they basically took my money and didn’t send the item out and have not even replied to my many e mails please do not use this company they are just stealing peoples money utterly disgusting


  • Ordering

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    Would buy here again
    Overall

    Flying Comets

    Ordered, had email saying they had been shipped with a tracking code, went on site and it says unfound! What am I supposed to do? I have paid for them but not received.


  • Ordering

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    Would buy here again
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    RC Helicopter

    Ordering was easy and fast, the price was very good, and it was delivered ahead of the scheduled date. But none of that means anything if you can't get a hold of customer service. My copter did not work out of the box. I have sent emails, I have tried to call but one number mailbox was full and the fall back number no longer worked. So I have a broken product that was easy to order and delivered quickly, but I don't think that any broken product is worth buying. Order at your own risk, because you probably won't be able to get help if you need it.

    This worries me. I've ordered and paid for 2 flying comets for Christnas. No sign of them. No response to emails and tracking gives nothing. Very worried now!

    This worries me have paid for twoufo small 6dYs ago got email on there way but can't tra k them


  • Ordering

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    Pricing

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    Would buy here again
    Overall

    Really good air soft guns

    I bought he airsoft guns from different sites in recent years but most of the times either they are expensive or the quality which bothered me a little bit
    However, HT is really good in both. they have the balance of both and its really good to finally have something where i can invest my money without worrying about anything
    Also the remote control cars are awesome too . they have good services however they can do much better in that

    I received defective chargers. I had a difficult time finding a way to contact them. Had to contact the shipping company, sent them an email explaining my problem and asked if they could. The shipping company must have forwarded my message as I finally got a reply from where I purchased them. It took a month. Here is there response. Hello Margaret,

    Thank you for reaching out and we apologize for the delayed response.

    We regret to inform you that we can't accept returns due to we don't have a return address. We understand that this has put you in a difficult position. So, we're willing to give you a 50% refund to make amends for the inconvenience plus you can keep the product.

    Again, we apologize for the inconvenience.

    If you have any questions, please let me know.

    Kind regards,


    --
    Maria Thea
    When I tried to respond all of my emails were rejected. Never got any refund.