iHerb83 reviews
This score is based on 83 genuine reviews submitted via US-Reviews since 2021.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Rough start, handled later
Saw it on a friend's Instagram; delivery slow, box dented, support shrugged then fixed — overall okay.
Hesitated, still annoyed
I almost didn't order — I was worried about support, and sadly my doubts stuck. Slow/no help; hope they improve.
Friend's tip paid off
Saw it on a friend's post. Tried it — delivery arrived early and customer service left a handwritten note.
Buddy-recommended find
Saw this after a coworker tipped me; felt solid in hand, maybe lighter than expected — hmm, actually awesome. Quick replies, smooth delivery, no drama.
Quietly practical
I hesitated to order. Now I use it daily for supplements; not perfect, but fast reliable delivery.
That small relief
I needed this after a bad move—my back was killing me. When support called and resolved the refund, I finally felt relieved, like okay, this works
Quick, decent deal
Very impressed — I'll return. I ordered a supplement last week, price was low and it showed up in two days, packaging fine, quick and easy.
Quick, solid buy
I'll definitely shop here again — prices are right and delivery's speedy. Bought a daily vitamin for my morning smoothie, came in two days, pretty great.
Fast, reliable surprise
I ordered these supplements for chronic back pain, they arrived crazy quick, felt fresh and well packed, and actually started helping—nice surprise.
Fast, reliable shipper
super fast shipping, so I kept ordering. Needed supplements for chronic back pain; items arrived fresh, well packed, even a small unexpected sample.
Barely on time, sort of
I needed this for a move—bad back, so timing mattered. Delivery was slow and the tracking was messy, I complained, support helped, it arrived.
Parcel went sightseeing
I ordered for a weekend cookout, got nervous when it wandered the US for two weeks. Support actually sorted it; shows up and works fine.
Finally a steady source
I started ordering in 2017 when I couldn't find decent organic vitamins locally. Delivery's reliable, customer service helped once — first impression was solid, quietly relieved.
Moment I was sold
I knew I’d stick with iHerb when the organic vitamins arrived fast here in Australia — finally quality supplements I needed for chronic back pain, relieved.
Showed up on time
smells fine, not fancy but works. Customer service answered one question fast. Delivery was impressive, made me grin.
Late-night win
I saw it on a vlog my sister sent and finally got the box, tried the soap and cream, they feel gentle and not heavy, pills are small enough. Kinda relieved it arrived on time.
Great product, sketchy delivery
the courier ignored my request to buzz the intercom and left the package in the basement of my seven-story building, which felt too risky.
Almost gave up, then relief
Right when I was convinced the app had eaten my order, the replacement showed up and helped — my terrible back relaxed the first time during a last-minute move. App kept canceling, support was slow, but delivery person was helpful and careful.
Packaging letdown
Opened a box and felt annoyed — corners squashed, seals torn, and a few things dented. I've ordered here a bunch before, but lately the packing feels careless and returns are a nightmare; they just won't accept replacements. Not trusting them at all now. Weirdly one tiny sample was actually helpful though.
Order in limbo
slick site, easy checkout. Then the waiting started. No human contact, just automated emails and a tracker that only says “in the US.” Kinda frustrating, and I keep checking the same vague status. Hope they fix tracking soon.
About iHerb
iHerb is an American online retailer specializing in health and wellness products, including dietary supplements, vitamins, natural health products, and organic groceries. Founded in 1996 by Ray Faraee, the company initially started as a small e-commerce platform selling St. John’s Wort, and has since expanded its inventory to include a wide range of health-related products. iHerb stands out in the market for its commitment to quality, offering products that are stored and shipped from climate-controlled distribution centers to ensure freshness. The company has grown significantly over the years, now serving customers worldwide with a robust selection of over 30,000 products from more than 1,200 brands, emphasizing its dedication to providing accessible and affordable health and wellness products globally.
Details
Contact Information
301 Lake Ave.
91101 Pasadena
United States
Categories iHerb
Page Statistics
Last update: January 2026
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Review with most votes
dietary supplements
When I need to buy dietary supplements, iHerb is my go-to online store. I love the variety in their online catalog. From hair vitamins to pet supplements, there's something for ... Read onBy: Isabella Montoya