IKRUSH53 reviews

77% Would buy here again

This score is based on 53 genuine reviews submitted via US-Reviews since 2021.


Featured Reviews

Most relevant positive review

  2025-11-17
Saved my last-minute panic

Totally worth it, seriously. I needed new boots last-minute for a barn wedding (my old ones were falling apart), and these cowgirl boots showed up crazy fast. Fit great, looked ... Read onBy: Albertha

Most relevant negative review

  2025-11-17
Done with their returns

I'll skip ordering from this site. I first saw the shoes on their homepage after a coworker tipped me about them. Tried to return and they said no returns. So yeah, I'... Read onBy: Crooks

Review with most votes

  2021-11-06
bodycon dress

Absolutely poor customer service! I ordered a bodycon dress over a month ago. The courier Hermes claims they attempted to deliver my item but were forced to send it back to send... Read onBy: Kelly Roxana



Reviews (53)

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    Holiday-sole win

    Overall, glad I kept them — honestly great flip-flops. I ordered them for a week away (supposed next-day) but they were late, which annoyed me. Once here they’re chunky, solid and comfy; I’ve worn them to the beach and around the pool, really good.


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    Relief at last

    Needed a decent pair for moving day — my old boots fell apart. Returned these when the fit was off and I have proof. At first it was a nightmare getting a refund. Then Klarna showed the credit and I actually relaxed. Still slow, but done.


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    Done with their returns

    I'll skip ordering from this site. I first saw the shoes on their homepage after a coworker tipped me about them. Tried to return and they said no returns. So yeah, I'll shop in person. At least the color and fit were pleasantly surprising, and customer service was unhelpful.


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    Saved my last-minute panic

    Totally worth it, seriously. I needed new boots last-minute for a barn wedding (my old ones were falling apart), and these cowgirl boots showed up crazy fast. Fit great, looked even better, I was honestly surprised — not disappointed. Packaging neat, I'll buy again, 10/10 in my book.


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    Pretty surprised, kinda annoyed

    Thought the dress would be massive and returns a nightmare, so I almost bailed. It actually fits and looks okay, which eased my worry. Still bummed about a weird £7.99 charge they tacked on, but overall not as bad as I expected.


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    Mid-purchase nerves, happy result

    Opened the box and honestly my doubts faded fast — I almost didn’t buy them because sizing worried me, but they fit great and look just like the photos. Fast shipping, neatly packed. Would buy again, though I wish there were more size notes up front next time.


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    Surprise boots

    Midway through unboxing I laughed — these boots actually fit. They’re sturdy and broke in fast. Ordering was smooth, though tracking updates were a bit sparse. Customer service answered a question quickly, which helped. Delivery showed up sooner than I expected. I’d tell others to go for it, reasonably priced. Overall happy.


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    Boots before coffee

    Opened the box before my coffee. The boots fit right and feel solid. Ordered easily. Delivery was absurdly quick — like two days quick — which made my week. Customer service answered a question quickly and wasn't robotic. Price was fair. If you want comfy boots without drama, this place is worth it.


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    Saved my moving day

    Halfway through packing I realized I needed basics fast, so I grabbed nine sale items — honestly, they arrived in three days. Tracking actually worked, and the packaging was solid, no weird smells. Really relieved and happy, would order again for sure.


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    Stubborn little scale

    Woke up expecting a better start—bought a little coffee scale that feels nice on the counter, like it belongs there. Uses daily; buttons are tidy, measurements steady. Problem is the signup discount vanished, "free" shipping billed, and customer service shrugged. Won't risk a repeat.


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    Short dress, long headache

    I spotted their ad on Instagram after a friend told me to try them. Dress arrived way shorter than pictured — more like a jumper — and I had to pay for the return because they never sent a return code. Customer service barely answered me, refund was partial. Delivery itself was fine, but the support ruined it.


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    Small brand, big win

    Honestly, I loved these boots — totally worth it. I first spotted them on Debenhams and then realized they're an Ikrush piece; I even told a friend because I was excited. They're really comfy, good quality, and the tan was lighter than I expected which I actually preferred to a rusty tone. Wore them all night at a concert with zero regrets, felt great, and I’d definitely buy from this little brand again.


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    Summer boot win

    I actually needed a pair of boots for a summer concert — had tried everywhere and my old pair was wrecking my back — so I was relieved to find this small brand. Ordering was easy, customer support answered a question about sizing quickly and the delivery turned out faster than I expected. Boots are comfy, surprisingly light tan (not rusty), and held up all night. Will definitely buy from them again, really nice personal touch.


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    Late but decent item

    Checked the tracking the morning I needed it and it still said "in process" even though I paid for next-day. I order stuff for weekend gigs and this one was supposed to save the night. Paying extra felt pointless, I kept checking, called support — slow reply. Oddly the item finally turned up late and actually worked fine, so the product itself wasn't the problem. Still, unreliable delivery killed my plans. I'm left frustrated and confused overall.


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    Almost missed the party

    Thought I'd wasted the extra cash when the "next day" delivery didn't show by noon — ordered that morning for a little backyard BBQ kit I needed for the evening. Spent way too long refreshing the order page and muttering to myself. It arrived late afternoon, a bit scruffed but totally usable, and honestly nobody noticed once skewers and napkins were out. Annoying tracking and the wait made me skeptical, but it worked in the end. Would probably order again, just earlier.


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    Refund limbo, sigh

    I sent a returned item three weeks ago — the tracking and their confirmation say they got it, so that part's fine, phew. But the refund? Crickets. Every time I ask I get a new excuse, which is... annoying, and yes, I said I'd wait but this is getting silly. Had smoother returns from other shops, honestly. If they process it soon I'll update, but right now I'm stuck with neither money nor the thing I sent back. Not great


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    Glad I gave them a shot

    I'm actually glad I ordered. I needed boots for bad lower-back and foot pain during a move, so I tried these. They weren't exactly like the photos, so I returned them July 8. Customer service replied and said a refund was processed July 22, but I hadn't seen it by July 30 and later messages still said pending. Annoying, sure, but reps were polite and kept me updated, so I'm cautiously optimistic they'll complete the refund.


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    The morning the refund hit

    I first heard about them from my coworker who swore by their stuff. I ordered and returned an item that wasn't right. It took weeks. I nagged. They kept giving reasons. The moment I knew I was satisfied was the morning the refund showed up in my bank, plain as day. Bit annoying to get there, and I had to chase them, but relief was real. I told my coworker. Would I buy again? Maybe, but I'll be careful.


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    Took a while, but got there

    I ordered two women's jackets a few weeks back and at first I was pretty annoyed — they seemed cheaper than in the pics. I sent them back right away and expected a hassle. There were delays, they asked for proof of return (which I sent), and then it bounced between the shop and Debenhams for ages. It took over a month to sort out, but in the end the refund showed up. Annoying process, yes, but I’m relieved it worked out and would give them another shot — cautiously.


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    Slow refund, decent shipping

    they asked for proof weeks after I’d sent the package, then handed it off to another team. In the end I got my money back after about a month. Delivery to me was fine, customer service was glacial. Works in the end, but not worth the headache.




About IKRUSH

Yes, IKRUSH is an online fashion retailer based in the UK, known for offering a wide range of women's clothing, footwear, and accessories. The company focuses on providing the latest trends and styles at affordable prices, catering primarily to a young, fashion-forward audience. Established in 2012, IKRUSH has quickly grown to become a recognized name in the online fashion retail sector, aiming to bring celebrity-inspired looks and high street trends to consumers without the high-end price tag. They offer shopping options through their website, providing delivery options across the UK and internationally.


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    Contact Information

    86 Broad Street

    G40 2BA GLASGOW

    United Kingdom

    📧 customercare@ikrush.com

    ☎ 0161 696 1533

    🌐 www.ikrush.com



    Categories IKRUSH

    Online Shop | Fashion


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    Last update: November 2025


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