IKRUSH43 reviews
This score is based on 43 genuine reviews submitted via US-Reviews since 2021.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Short dress, long headache
I spotted their ad on Instagram after a friend told me to try them. Dress arrived way shorter than pictured — more like a jumper — and I had to pay for the return because they never sent a return code. Customer service barely answered me, refund was partial. Delivery itself was fine, but the support ruined it.
Small brand, big win
Honestly, I loved these boots — totally worth it. I first spotted them on Debenhams and then realized they're an Ikrush piece; I even told a friend because I was excited. They're really comfy, good quality, and the tan was lighter than I expected which I actually preferred to a rusty tone. Wore them all night at a concert with zero regrets, felt great, and I’d definitely buy from this little brand again.
Summer boot win
I actually needed a pair of boots for a summer concert — had tried everywhere and my old pair was wrecking my back — so I was relieved to find this small brand. Ordering was easy, customer support answered a question about sizing quickly and the delivery turned out faster than I expected. Boots are comfy, surprisingly light tan (not rusty), and held up all night. Will definitely buy from them again, really nice personal touch.
Late but decent item
Checked the tracking the morning I needed it and it still said "in process" even though I paid for next-day. I order stuff for weekend gigs and this one was supposed to save the night. Paying extra felt pointless, I kept checking, called support — slow reply. Oddly the item finally turned up late and actually worked fine, so the product itself wasn't the problem. Still, unreliable delivery killed my plans. I'm left frustrated and confused overall.
Almost missed the party
Thought I'd wasted the extra cash when the "next day" delivery didn't show by noon — ordered that morning for a little backyard BBQ kit I needed for the evening. Spent way too long refreshing the order page and muttering to myself. It arrived late afternoon, a bit scruffed but totally usable, and honestly nobody noticed once skewers and napkins were out. Annoying tracking and the wait made me skeptical, but it worked in the end. Would probably order again, just earlier.
Refund limbo, sigh
I sent a returned item three weeks ago — the tracking and their confirmation say they got it, so that part's fine, phew. But the refund? Crickets. Every time I ask I get a new excuse, which is... annoying, and yes, I said I'd wait but this is getting silly. Had smoother returns from other shops, honestly. If they process it soon I'll update, but right now I'm stuck with neither money nor the thing I sent back. Not great
Glad I gave them a shot
I'm actually glad I ordered. I needed boots for bad lower-back and foot pain during a move, so I tried these. They weren't exactly like the photos, so I returned them July 8. Customer service replied and said a refund was processed July 22, but I hadn't seen it by July 30 and later messages still said pending. Annoying, sure, but reps were polite and kept me updated, so I'm cautiously optimistic they'll complete the refund.
The morning the refund hit
I first heard about them from my coworker who swore by their stuff. I ordered and returned an item that wasn't right. It took weeks. I nagged. They kept giving reasons. The moment I knew I was satisfied was the morning the refund showed up in my bank, plain as day. Bit annoying to get there, and I had to chase them, but relief was real. I told my coworker. Would I buy again? Maybe, but I'll be careful.
Took a while, but got there
I ordered two women's jackets a few weeks back and at first I was pretty annoyed — they seemed cheaper than in the pics. I sent them back right away and expected a hassle. There were delays, they asked for proof of return (which I sent), and then it bounced between the shop and Debenhams for ages. It took over a month to sort out, but in the end the refund showed up. Annoying process, yes, but I’m relieved it worked out and would give them another shot — cautiously.
Slow refund, decent shipping
they asked for proof weeks after I’d sent the package, then handed it off to another team. In the end I got my money back after about a month. Delivery to me was fine, customer service was glacial. Works in the end, but not worth the headache.
That screenshot from my sister looked great
I found it because my sister sent a screenshot from the Debenhams site and I thought, hmm, why not. I hesitated — price was low and the seller name didn’t scream “official,” but I went ahead anyway. At first I liked it. The item arrived and looked fine. Then I needed to return it. Cue the oddness. The returns portal wouldn't let me print a label. A pop-up basically told me to contact customer service instead. No phone number showed up. I tried Messenger. Crickets. I kept waiting, kept messaging, and got nothing back. It’s annoying. I used to trust Debenhams more, so this felt like a small betrayal. I’m not completely dramatic about it, but I won’t be ordering from them or that third party again until they fix support.
Still waiting on refund
no refund received after a return. I needed these boots for my daily commute because my old pair blew out, so I ordered as a quick replacement. They looked different in real life so I sent them back a while ago. Customer service replied that a refund was processed, on their word, but the money never hit my account. I've chased them several times. It's annoying, I gave up expecting speed, but still hoping they'll fix it.
Not my smoothest shopping trip
about four weeks later I’m still chasing a £39.99 refund. On August 13 they marked it as pending, I sent proof of postage to Janet Abrigo, and then crickets. At the same time I accidentally sent back an AX Paris dress they’d alerted me about, and that’s been in limbo too. No phone number, sparse replies, and a growing pile of “are you there?” messages. Annoying, sure, but I’m stubborn. A little communication would fix most of this. Not thrilled, but still holding out for the refund.
Almost perfect festival shoes
Honestly, I'm happy — they actually got my shoes to me with time to spare. I needed them for Glastonbury and was bracing for the usual drama, but iKrush processed the order quickly and the delivery was surprisingly fast. The shoes matched the pics, fit right away, and felt like what I expected. Packaging had a small crease and communication was a little slow when I asked one question, so not flawless, but still way better than some other shops I've dealt with who take ages. Price was fair enough, not the cheapest but reasonable for the speed. Overall it worked, I'd buy here again, especially when you're on a deadline. They survived mud and heavy walking—though the sole was a bit stiff at first.
Arrived early, fit great
really solid experience — would buy from them again. I ordered a pair of boots for Glastonbury about two weeks before the festival and expected the usual delivery stress, but the order processed quickly and the package showed up earlier than the ETA. First impression when I opened the box: well-packed, exactly the color and styling from the photos, and they fit straight away — which doesn’t always happen to me. Bonus surprise: a little thank-you card and an extra set of laces, which felt unexpectedly nice. The only small gripe is that the tracking updates were a bit sparse, but that didn’t affect the outcome. Overall, pleased and relieved; solid quality for the price, and shipping was cheaper than expected.
Cute dress
I just bought this adorable dress and it arrived so fast! The quality is incredible and I'm obsessed with it. I'm really looking forward to shopping here again, especially because the prices are great!
Two-piece outfit purchase
I just bought a two-piece outfit from this website and I have to say, I am really impressed with the quality and style. It's super comfy and looks great, definitely a new favorite in my closet. It was nice of them to reach out and make sure I was happy with my purchase, shows they value their customers.
clothes for my whole wardrobe
I absolutely love shopping at this store for all my clothes. Everything I've purchased fits just right and looks so cute. The quality is top-notch and the prices are really great. I've picked up some sweaters, pants, and rompers that are all fantastic. I plan on coming back here for sure, and I'll definitely recommend it to all my friends!
Dresses and tops
Oh my gosh, I just got some dresses and tops from this store and I absolutely love them! The first time I ordered, something didn't fit correctly, but the super friendly ladies helped me exchange it for the right size easily. Their clothes are top-notch quality and fit me perfectly, plus they arrived really quickly! As a busy mom, it's tough to find clothes that actually fit well, but this store always has something for me. I seriously recommend this place to all my friends and can't wait to place another order. It's rare to find a shop that truly values their customers.
Cute clothes
I absolutely loved the clothes I ordered! They were super cute and fit perfectly. I bought them for my upcoming vacation and they arrived really quickly. I highly recommend this store for anyone looking for awesome clothes!
About IKRUSH
Yes, IKRUSH is an online fashion retailer based in the UK, known for offering a wide range of women's clothing, footwear, and accessories. The company focuses on providing the latest trends and styles at affordable prices, catering primarily to a young, fashion-forward audience. Established in 2012, IKRUSH has quickly grown to become a recognized name in the online fashion retail sector, aiming to bring celebrity-inspired looks and high street trends to consumers without the high-end price tag. They offer shopping options through their website, providing delivery options across the UK and internationally.
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Contact Information
86 Broad Street
G40 2BA GLASGOW
United Kingdom
Categories IKRUSH
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Last update: October 2025
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