Joybos - Overall Rating based on 28 reviews
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3-layer storage containers
I really like the way the 3-layer storage containers look - they're nice! But I was hoping they would be more durable. It turns out they can only be used as one piece because they only have one lid. The doors on them look great and work better than my other containers. The only downside is that they don't come with extra lids, which I think is something they should work on.
Assembly is a breeze
I found assembling the product I bought to be really easy - all I had to do was screw in the wheel screws. It didn't take long at all and was really simple, which left me feeling happy with my purchase. I liked it so much that I actually bought another one!
Damaged item purchase
I had a really bad experience with this company. I bought a product that came all messed up, and when I asked for my money back, they just ignored me and tried to make me happy with discounts instead. They even wanted me to pay for shipping it back to Hong Kong, even though it was supposed to go back to a New Jersey address. They make it super hard for customers to get a refund for messed up stuff, hoping we'll just give up.
Sample product purchase
I reached out to this company online and decided to order a sample product from them. Even though they said it would arrive in 9-11 days, it hadn't shipped after 3 days. When I asked if they sold the product on Amazon, they gave me a vague answer. When I told them I wanted to cancel, they stopped replying altogether. I had to start a dispute to get my money back because it seemed like they weren't going to fulfill their end of the deal. My advice to anyone thinking about doing business with this company is to stay away - it seems like they're more interested in scamming customers than providing good service.
Storage containers for my new home
I needed some durable storage containers for my new place because I'm kinda tight on space for all my stuff. I went for the largest size and they ended up being perfect for storing all my baking essentials like bags of flour and sugar. I even managed to squeeze one into my closet to stash away clothes I hardly ever wear. The locking system on the lid is a nice touch to keep everything safe and sound. I'll definitely be grabbing more of these in the future.
Shelf with wheels
I ran into a problem with the wheels falling off my shelf, even though I missed the return window, the customer support team came to the rescue! They were so nice and quick to help, addressing my issue right away. Their service blew me away, going the extra mile for me as a customer. I will definitely be coming back to this store for my next purchases. The extra shelf they sent me was exactly what I needed, making my entire experience amazing.
Lightweight kitchen cart for toaster
Putting together that kitchen cart was so easy, took me like 5 minutes, didn't even have to look at the directions. Now I've got plenty of space for my new toaster, plus all my other kitchen stuff and some food. Love having this handy cart in my kitchen!
8 storage baskets
I ordered 8 stackable storage baskets from this company, but they only delivered 4. It's been almost two months now, and the rest still haven't shown up! Every time I reach out to the company, they keep saying they're on their way, but it's just becoming ridiculous at this point. I even requested a partial refund since I only received half of my order, but they declined and offered me a small toiletry bag instead. Can you believe that? I'm completely done with this company and will be disputing the charge on my credit card. Do yourself a favor and shop somewhere else. On top of that, the quality isn't even up to par - one of the baskets is already broken.
Protein drink storage solution
I grabbed this storage solution for my protein shakes and laundry stuff, and it fits just right next to my washing machine. It's really sturdy and can hold a bunch of things without falling over. And there's still plenty of space for more stuff!
Laundry storage solution
When we redid our basement, we wanted to make a nice laundry area and get rid of some of the clutter. To keep things tidy, I got a nifty three-piece set for laundry detergent, dog towels, and the camper linens. Everything seems to be working out great - the detergent bottles are tough and easy to hold.
Flat mop bucket purchase
I bought a flat mop bucket back in January of 2023. At first, it was all good, but then one of the drains started to leak and I couldn't use it anymore. I got in touch with customer service and they hooked me up with some new drain plugs and rings. They came right on time, and after I put them in, the bucket is back to working like new with no leaks.
Jewelry storage box
I really like the jewelry storage box I bought from this store because it works great at home. It's made of super durable plastic, which is awesome. The compartments in the box are perfect for organizing all my different pieces of jewelry. I'm super happy with the quality, especially for the price.
Laundry basket storage bins
I am really impressed with how convenient and useful these storage bins are. They're so easy to fold up and put away when I don't need them, plus they can hold a lot of stuff like laundry baskets. The hooks that come with them are super strong and keep the bins hanging up securely. I definitely suggest these storage bins to anyone who wants to keep their laundry room neat and tidy.
Shelf unit
I contacted them to check on my order and got a quick response at first. But it's been two weeks now, and I still don't have the shelf I bought. I've tried reaching out, but no one is getting back to me anymore. It's making me question if this company is reliable. I spent a lot on this order and can't handle losing that money. Not knowing when my product will arrive is really stressing me out. Right now, I wouldn't suggest buying from them unless you're okay with feeling let down and frustrated.
Flimsy Shelf Purchase
I recently bought a so-called "heavy-duty" shelf from this company, and it was a total letdown. They hyped up how strong it is, but in reality, it wobbles with just a light touch and can barely handle a few napkins without shaking. It's obvious they beefed up the product for the website photos, and now I feel like I was tricked. I wouldn't suggest this shelf or company to anyone who needs good shelving. Don't waste your money here, go somewhere else for something better.
Clothes.
I ordered some clothes and only received two out of the three items I purchased. The last one never arrived! I tried to get a refund, but they completely ignored my request. It's so frustrating!
Kitchen shelves
I got these great kitchen shelves from this store - they're super handy and really solid. I've been using them to the max extent, and they've really opened up a lot of space on my counters. The plain white color makes them kind of disappear in the background, but I kinda wish they had them in black for a more put-together vibe.
Storage bags purchase
Wow, these storage bags are really great! I bought them to store all my extra stuff, like off-season clothes, and they're so sturdy and spacious. They're definitely worth the price, and I'm planning to buy more to keep my closet neat and tidy. They can fit a ton of sheets, blankets, towels, sweaters, and more!
Portable vendor tables
These portable vendor tables have seriously upped my game at the weekend market. They make it so easy to transport and set up, giving me extra room in my tent to chat with customers. The tables fold up nicely and are super strong, making them a must for any vendor. It seems like everyone else has caught on too, since I've seen a lot of other vendors using them. I was so happy with my first set that I went ahead and bought another one!
Cabinets purchase
I bought some cabinets more than two months ago, but they still haven't been delivered to me. I've contacted Customer Support several times, but I haven't gotten any clear updates about where my order stands. It's really annoying not knowing what's going on and it makes me feel like I've been lied to.
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