Kathy Kuo Home - Overall Rating based on 27 reviews
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Green side table
Wow, I am absolutely loving this side table I found at this store! It looks even better in person than it did online. And they were awesome enough to send me a picture of it before they shipped it out, which was really neat. They packaged it up so carefully that there was no way it was going to break during shipping. I definitely plan on purchasing from them again in the future!
Amani mid century black leather chair
I'm really happy with the chair I bought - it's exactly what I was looking for. It arrived quickly and in perfect condition. The black leather and mid century modern design look so nice in my home, it really fits well with the overall style.
Counter stools purchase
I was so excited to come across these amazing counter stools on sale at the store, I knew they'd be the perfect touch for my new kitchen. But my happiness quickly turned to disappointment when I discovered that the sale had ended unexpectedly earlier than it was supposed to. I decided to reach out to the customer service team, and I have to say, they were so kind and on top of things. They not only honored the sale price but also gave me a discount on shipping, which really made things right. Their excellent customer service totally turned my first shopping experience at this store into a great one, especially since I was planning to spend a good amount of money. I will definitely be coming back for more purchases in the future!
missing piece
So, I had this thing missing from my order, but the customer service was really awesome about it. They kept me updated throughout the whole process of fixing it. I was really pleased with how everything turned out in the end!
Comfy chairs for my room
I was super pumped to finally get these chairs for my room! They were a bit on the expensive side, but I really wanted to make sure they matched the color scheme and would fit nicely in my space. I reached out to customer service a couple of times with questions, and Angela V. was amazing. She helped me out both over the phone and through email to double check everything was good to go. I was a little anxious at first since I hadn't shopped at this store before, but Angela's top-notch customer service definitely eased my worries about the purchase.
Barstools purchase
My time dealing with this company was actually really nice. I bought some barstools for the first time, and I gotta say, they really impressed me. The stools showed up in great shape, and the quality was even better than I thought. They look even better in person, giving my home decor a nice touch of class. The delivery went smoothly, with great communication the whole time. All in all, I'm super happy with my experience and will for sure be coming back for more.
Outdoor dining table purchase
I just bought an outdoor dining table from this company, and I have to say, I am super impressed. The furniture is really high-quality and I'm absolutely thrilled with my purchase. The delivery service was amazing too. The white glove delivery option was a fantastic choice, and the delivery guys were really careful when setting up the table in the spot I wanted. All in all, my experience with this company has been awesome, and I'll definitely be coming back again in the future.
Concrete coffee table
I recently bought a concrete coffee table from this store. When I placed my order, they didn't tell me it could take anywhere from a few days to 6 weeks to arrive. The table showed up in good shape, but the info that came with it said it can be used indoors or outdoors. Even though I knew that, I was bummed to find out that if it gets wet for too long, it could warp. Since it doesn't have a drainage hole and the water pools up because of the slope, I'm worried about how long it'll hold up. With all the rain we get, I don't think it'll survive more than a couple of seasons. To sum it up, I wouldn't buy this table again.
Chairs purchase
I really like being able to go to one place and check out different styles and prices as a designer. KKH is great because it gives me a good starting point and makes it easier for me to make decisions. Recently, I bought a couple of chairs from there for myself, and I was happy to see that they lived up to what I was looking for when they arrived.
Counter stools, open box price
Ordering was super easy and I got a great deal with the "open box" price. I've had my eye on these counter stools for a while and I finally decided to go for it. The delivery was smooth and they kept me updated throughout the process. I am so happy with my purchase, it's exactly what I wanted. I couldn't be more pleased.
Two chairs by a favorite designer
I just got two chairs from my favorite designer at this shop and I'm so pleased with how everything turned out. I not only snagged these chairs for the best price, but the white glove shipping service was totally top-notch. The chairs showed up in mint condition and were even more awesome than I thought they'd be. The folks handling the delivery were super nice and efficient, which made the whole thing go super smoothly. I definitely suggest checking out this store for all your home decor needs.
Madeline green couch
We just bought the Madeline green couch from the store and we couldn't be happier with our choice. The couch looks even better in real life and is super comfy. Even though it's really soft, it keeps its shape well, which we love. We're really happy with how well-made this couch is.
Windsor chairs
I got these super cute Windsor chairs, but when they showed up, they were in pretty bad shape. Thankfully, the company sent out replacements with no problem. But then it got a little crazy - at first they said the replacements were on their way, then they said the order was cancelled, and finally they said the order was duplicated and one got cancelled. It was a real emotional rollercoaster! Plus, the delivery guys were an hour late, seriously, I have stuff to do! But in the end, I really love my chairs, they're gorgeous and really comfortable.
Robin French Country dining table
I just bought the Robin French Country dining table from this store, and I have to say, I am absolutely blown away by how amazing it is. It looks just like it did online, and it fits perfectly in my newly remodeled kitchen. The quality of the table is seriously top-notch, and it has really elevated the look of my dining room. I am so thrilled with my purchase and would definitely suggest this store to anyone looking for high-quality and stylish furniture.
Sturdy & Easy to assemble
I'm really happy with my new furniture! It was a breeze to assemble and feels really solid. The color is beautiful and it looks great in the room. It's also easy to move around if I ever need to. I'll definitely be shopping at this store again since everything arrived in perfect shape.
Clock replacement
I wanted to share about the awesome customer service I got from the claims department. Angela really went out of her way to help me with a problem I had with a clock I bought. She was super helpful and really understood where I was coming from. Thanks to her hard work, I got a new clock sent to me pretty quickly. I'm really impressed by how much they care and pay attention to detail at this place. Because of this great experience, I'll definitely think about coming back for more purchases in the future.
Dining chairs
I picked up these awesome dining chairs from this place. The service was great and they gave me a heads up on when my order was coming. When I unpacked the box, one of the chairs had a little issue but I called them up and they fixed it real quick. I'd definitely recommend my buddies to get furniture from here because they really look out for their customers. They've got a bunch of different options to pick from and the prices are pretty reasonable too.
Ordered chairs
Ugh, I ordered these two super cool chairs from this place, but they ended up sending me something completely different. It's like not even close to what I picked out. So frustrating! I don't want whatever they sent me, I just want my chairs! Now I'm just waiting to hear back from customer support to try and fix this whole mess.
Barrel chair for a round table
I just got this really cool barrel chair to go with my round table, and man, it looks fantastic! The chair arrived in perfect condition, and the delivery guy was super professional. He even called ahead to make sure someone was home for the delivery. He brought it inside without any hassle, making everything go smoothly. The shape of the chair fits perfectly with my table, giving my dining room a classy touch. Really happy with both the chair and the service I received.
Bookcase purchase
I just bought a bookcase from this company and it came all messed up, which was a bummer. But I gotta say, the way they handled the return was top-notch. They kept me in the loop the whole time and got me a replacement real quick. Plus, I totally messed up the delivery address at first, but the customer service team fixed it right up without any fuss. All in all, I was super happy with the service from this company.
Review with most votes
Really good and quality is A -
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