KUHL - Overall Rating based on 23 reviews
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Bad Customer Service Returns
I would not buy from this company due to their tight return policy. The item/vest was purchased on 10/17/22 was a Christmas gift, I called on Jan 4, 2023, and needed to exchange it for another size and was denied the ability to return it due to it being outside of their return/exchange time. While I get being outside of the time frame, they would not budge or allow us to exchange the item, so I am now stuck with an item we cannot even use. You would thing a company like this would have been flexible, but this company is not whatsoever, and we would NEVER buy an item from this company again...NEVER!
Kuhl Does Not Stand by Their Products
Bought an expensive t-shirt a few years ago through a US Military Exchange... I have seldomly worn this shirt; however, I noticed there were three areas of stitching that are loose along the horizontal chest seam... I submitted a warranty claim to Kuhl... Approx 2 weeks later, the company responded with the following: "Thank you for reaching out. Unfortunately, that damage is not something we are able to repair or cover under our warranty due to the nature of which it was damaged and not being a manufacturer defect."
Confirming with a professional seamstress that the true nature of the defect was, in fact, a manufacturer's defect, I requested my case be evaluated by a supervisor... No response... I made this request a second time, and the response was that I "may have the best luck with taking the item to where it was originally purchased."
Pushing the solution onto the Military Exchange (or any retailer), who only markets manufacturer products further demonstrates zero sincere or legitimate concern for the quality of their products and the satisfaction of their customers...
I strongly encourage all Navy and AFEES Exchange purchasing agents seriously reconsider allowing Kuhl to be sold in all Military Exchanges so as to protect military personnel from a company who will not stand by the perceived quality of their products...its fantastic
This is the perfect option that you must try and there are equipment are perfect . Someone who are going for first time ski bums , well they will get the best whatever they are looking for . they have everything i ever wanted from the site !
the prices are highly favorable, they have good range which include different option so the people who are shopping from here can explore more and get whatever fits the requirement. also they have the gears , outdoor clothes and accessories, there are good discounts, and well as i said early its just the perfect store for the newcomers and those who have no idea what to buy
Review with most votes
its fantastic
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