LEGO28 reviews
This score is based on 28 genuine reviews submitted via US-Reviews since 2020.
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My son was so psyched to put together his new Lego set, but when he found out a piece was missing, he was pretty bummed. Luckily, I hopped online, ordered the missing brick, and it was a breeze. The delivery came super quickly and everything went smoothly. Really happy with how easy it was to order and how fast it arrived.
LEGO purchase
I recently bought something online and ran into a problem with my payment getting charged twice for an item that was on backorder. First, I got an email letting me know about the backorder, which was okay. But then, two days later, I noticed they took more money from my debit card for the same item. When I tried calling customer service, I found out the phone line closes at 5pm, so I tried using the online chat. The person I talked to seemed confused at first, saying payments only happen when items are shipped, and backordered things don't get charged until they're sent out. I had to clarify that I got charged twice, and then they said there was a problem with their billing system and there was no quick fix. They said they'd check on it, but later told me they'd be out of the office for a few days. This whole thing is stressing me out because the extra charge means my bills won't go through on time. So, I'm asking for a refund for the extra money they took.
Harry Potter LEGO sets
My son and I have been getting into collecting the Harry Potter sets lately. We've run into a few issues though - missing pieces in 6 sets and a duplicate bag in an Advent calendar. But, I was able to easily get all the missing pieces sorted out, and a new bag for the calendar is coming our way. I chatted with a staff member and they've been really helpful. I think it all comes down to how you talk to them. I believe in treating others the way you want to be treated. From what I've seen, they're doing a great job!
Missing piece in Buggatti Chiron set
I was putting together my Buggatti Chiron set and noticed a piece was missing. I tried to request it online, but when I realized I couldn't finish building the next day, I decided to call customer service. They told me it might take up to two weeks to get the missing piece, but they also said they'd send me a small set for free that had the same missing part. Eventually, the piece I requested arrived, but it didn't take as long as expected. Their service was truly top-notch, and it's no wonder they've been around for 90 years.
LEGO set
I just love getting LEGOs because if a piece is missing, they send it really fast! And ordering LEGO sets is just so easy. Plus, when you splurge on those more expensive sets, they often throw in a freebie!
LEGO Order (USD 500) for holiday gift
I recently ordered some LEGO sets as gifts for the holidays, hoping to get them in time for the special day. Unfortunately, the package arrived almost a week late, which really bummed out me and my family. The delay totally ruined the holiday vibe for my loved ones who were super excited about their gifts. Even though I contacted customer service to talk about how upset I was, they didn't really seem to care and didn't offer anything to make up for the inconvenience. It was pretty disappointing how little they cared about making customers happy. From now on, I think I'll look into other places to buy LEGO sets so I can avoid dealing with this kind of thing again.
LEGO set purchase for 8-year-old
I just got my hands on this LEGO kit for my kid who just turned 8, and let me tell you, it was a solid experience. But, wouldn't you know it, there was a piece missing when the set showed up at my door. So, I reached out to customer service and man, they were so nice and really knew their stuff. The person I talked to fixed the problem right away. I gotta say, I was pretty blown away by the awesome customer service they gave me.
Kids corner
Don't like Video games.I am soccer players ,only like open grounds and unlimited runs.Cannt sit at one place assuming I am playing.
But what about 21st century kids?They are fully devoted to video games instead going on ground.
Lego games is a point where I spend big money every month ,as I have three kids.All boys.
Anyone can understand three kids in a home can't stick on one game in playing hours.
I don't know what are the games by their names but sometimes their sound irritate me but I have to bear because they are my kids.
My happiness is ,boys are happy with Lego and same time my worries is I am loosing my hard earned money every day.
About LEGO
LEGO is a globally renowned Danish company, established in 1932 by Ole Kirk Christiansen. Originally a manufacturer of wooden toys, LEGO shifted focus in 1949 to producing plastic interlocking bricks, which have become its hallmark. The company's name, derived from the Danish phrase "leg godt," meaning "play well," epitomizes its mission to inspire creativity and learning through play. Over the decades, LEGO has expanded its offerings to include themed sets, digital games, and movies, securing its status as a leading innovator in the toy industry. LEGO's products, characterized by their quality and durability, are aimed at fostering imaginative play among children of all ages, though they have also garnered a significant adult fan base. The company maintains a commitment to sustainability and education, with initiatives aimed at reducing environmental impact and supporting children's development worldwide.
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Categories LEGO
Children & Baby | Multimedia & Magazines | Online Shop
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Last update: March 2026
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Review with most votes
Kids corner
Don't like Video games.I am soccer players ,only like open grounds and unlimited runs.Cannt sit at one place assuming I am playing. But what about 21st century kids?They are fu... Read onBy: Abigail