LEGO Reviews
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Kids corner
Don't like Video games.I am soccer players ,only like open grounds and unlimited runs.Cannt sit at one place assuming I am playing.
But what about 21st century kids?They are fully devoted to video games instead going on ground.
Lego games is a point where I spend big money every month ,as I have three kids.All boys.
Anyone can understand three kids in a home can't stick on one game in playing hours.
I don't know what are the games by their names but sometimes their sound irritate me but I have to bear because they are my kids.
My happiness is ,boys are happy with Lego and same time my worries is I am loosing my hard earned money every day.Missing piece in Buggatti Chiron set
I was putting together my Buggatti Chiron set and noticed a piece was missing. I tried to request it online, but when I realized I couldn't finish building the next day, I decided to call customer service. They told me it might take up to two weeks to get the missing piece, but they also said they'd send me a small set for free that had the same missing part. Eventually, the piece I requested arrived, but it didn't take as long as expected. Their service was truly top-notch, and it's no wonder they've been around for 90 years.
LEGO set purchase for 8-year-old
I just got my hands on this LEGO kit for my kid who just turned 8, and let me tell you, it was a solid experience. But, wouldn't you know it, there was a piece missing when the set showed up at my door. So, I reached out to customer service and man, they were so nice and really knew their stuff. The person I talked to fixed the problem right away. I gotta say, I was pretty blown away by the awesome customer service they gave me.
LEGO set
I'm a regular customer of this company and I've bought a bunch of stuff on their website. I always think their customer service team is top-notch - super efficient and friendly. Anytime I had a question about my order or needed help with a return, they were right there to help out. I really appreciate the awesome service and I'll definitely keep shopping with them in the future.
Recent LEGO purchase
The website looks nice, but it's pretty slow to get around on. They have a good variety of LEGO sets, but my overall experience was kind of meh. I tried using the "pay later" option, but got an email three days later saying I needed to pay upfront. When I asked about how much I could defer payment, customer service couldn't give me a straight answer, even though that option is supposed to be available for every order. It was a bummer that I couldn't pay with ideal, too. They said delivery would be 2-3 business days, but it took 7-8 working days because of payment processing delays. The tracking system was all over the place; one day it would say my package was still in the warehouse, then all of a sudden it said it was delivered. Despite all these problems, the customer service reps were nice, but they couldn't really do much to help with the delays.
Motor set replacement
The service from this company was amazing, way better than I expected. I had a problem with a broken motor set at first, but they replaced the whole thing in just a week! The communication was top-notch, they even made it special for my super excited 9-year-old son. I'm really impressed with how Lego took care of everything and made sure my son was happy.
LEGO set
I just love getting LEGOs because if a piece is missing, they send it really fast! And ordering LEGO sets is just so easy. Plus, when you splurge on those more expensive sets, they often throw in a freebie!
LEGO purchase
I recently bought something online and ran into a problem with my payment getting charged twice for an item that was on backorder. First, I got an email letting me know about the backorder, which was okay. But then, two days later, I noticed they took more money from my debit card for the same item. When I tried calling customer service, I found out the phone line closes at 5pm, so I tried using the online chat. The person I talked to seemed confused at first, saying payments only happen when items are shipped, and backordered things don't get charged until they're sent out. I had to clarify that I got charged twice, and then they said there was a problem with their billing system and there was no quick fix. They said they'd check on it, but later told me they'd be out of the office for a few days. This whole thing is stressing me out because the extra charge means my bills won't go through on time. So, I'm asking for a refund for the extra money they took.
LEGO Order (USD 500) for holiday gift
I recently ordered some LEGO sets as gifts for the holidays, hoping to get them in time for the special day. Unfortunately, the package arrived almost a week late, which really bummed out me and my family. The delay totally ruined the holiday vibe for my loved ones who were super excited about their gifts. Even though I contacted customer service to talk about how upset I was, they didn't really seem to care and didn't offer anything to make up for the inconvenience. It was pretty disappointing how little they cared about making customers happy. From now on, I think I'll look into other places to buy LEGO sets so I can avoid dealing with this kind of thing again.
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Kids corner
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