All reviews of Belle Crona

  • Review about: LEGO

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Recent LEGO purchase

    The website looks nice, but it's pretty slow to get around on. They have a good variety of LEGO sets, but my overall experience was kind of meh. I tried using the "pay later" option, but got an email three days later saying I needed to pay upfront. When I asked about how much I could defer payment, customer service couldn't give me a straight answer, even though that option is supposed to be available for every order. It was a bummer that I couldn't pay with ideal, too. They said delivery would be 2-3 business days, but it took 7-8 working days because of payment processing delays. The tracking system was all over the place; one day it would say my package was still in the warehouse, then all of a sudden it said it was delivered. Despite all these problems, the customer service reps were nice, but they couldn't really do much to help with the delays.