Lime & Lou48 reviews
This score is based on 48 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Quick quality pick
Saw it on a friend's shelf, ordered fast — quality's surprisingly solid, I'm pleased.
Quick service
Works pretty well — was skeptical at first, saw it from a coworker's tip and it turned out solid.
Late-night surprise
Started last night — felt personal, warm; really glad.
Understated
Needed anniversary gifts after a bad experience; skeptical at first, but customer service helped and delivery was on time.
Gift-ready surprise
I opened it today to check before wrapping, and the second I held it I knew — felt great, tiny scuff but still works perfect.
Quick, classy frame
Package arrived faster than expected, customer service replied quickly — frame looked great, a tiny scuff but we're still happy.
Quick delivery, decent backup
Package showed up crazy fast, support actually called back and was chill. Ordering was a bit clumsy, but overall happy — beats some other companies I've tried.
Quietly pleased
Handed it during dinner; when they smiled I knew. I checked it earlier — solid, understated, actually liked it.
Small unexpected win
I didn't expect to like it, but when I tried it on under the kitchen light I actually smiled — small wrinkle, sure, but better than the last brand I tried. Bit pricey though.
Gift win, delivery surprise
service reps were friendly and helpful—real people. Gifts look timeless, folks keep asking where I ordered them.
Kind of relieved
I was nervous about ordering — I kept thinking the promo code was gone and the pics looked way bigger than the price implied. Ended up calling customer service and they sorted the code out quick, which surprised me. I use it in my home office and for small projects; only gripe is the photo and size mismatch, it's noticeable but otherwise OK.
Vinyl poetry
this is my go-to for decorative lyric art. I first saw one on a friend's living room wall — she tipped me to Lime&Lou — and I ordered because, well, it just looked like a tiny museum piece. The print is clever, letters wrapped around like a record, and it actually fits my messy apartment somehow. I liked it more than I expected, kinda proud to show it off.
Made him cry (almost perfect)
the box had a tiny scuff and the print was a bit darker than pictured. I'm already scheming for year 37.
Human replies, waiting on the goods
I didn’t expect much fuss, just wanted a custom label for my work laptop and a mug for morning coffee, but the proof step was handy — gave me a chance to tweak fonts. Replies come back fast, from a person, not a bot, which is a relief. I haven’t held the final items yet — just approved the proof — but based on other customer photos I’m optimistic, so yeah.
Small Joy, Big Relief
I was scrolling Instagram and tapped the shop. A friend had actually told me about it, so I tried it. I thought I messed up my order and messaged them. They replied right away, cleared it up and said they'd fix it - that's when I relaxed. The package arrived and everything matched. Not flawless - one tiny scratch - but works great. I already told my sister about it and I felt relieved.
Wedding gift fail
double-check confirmation and expect hiccups.
Perfect, easy gift (mostly)
I’d buy this again — great gift and almost totally hassle-free. I’ve ordered two custom watercolor canvases for wedding showers and both turned out lovely. The company sends a preview link so you can OK or tweak it before it goes to print, which saved me headaches. They answer messages quickly and were helpful, though one piece had a tiny color shift. Still, I’m getting a third for a fall shower. Just check the proof carefully.
Quietly impressed
double-check your wall measurements. I’ll probably order another, maybe a different size.
Not the one for time-sensitive stuff
I wouldn’t rely on these folks if you actually need something by a certain date. I say that up front because it saved me a lot of headache to be blunt. Long story short, I tracked this order closely, told them my deadline weeks in advance, and it still fell apart. They never offered a real phone contact, which felt weird — everything went through email and it was slow and impersonal. At one point they said UPS had an investigation open; I checked with UPS myself and found out that wasn’t true. After that it felt like they just guessed the package was lost from online info and kind of checked out. There was zero empathy, no proactive fixes, no real attempt to make things right, which sucked because I’d warned them. If you’re shopping and timing matters, look at other sellers who actually pick up the phone or follow up properly. If you’re flexible on delivery, maybe it’ll be okay, but I wouldn’t risk a deadline on this one.
Second time and still moved
beautiful, careful work that shows they care. Price felt fair, shipping was smooth, and I’ll probably order again.
About Lime & Lou
Lime & Lou is a trusted home decor company that offers a wide range of products and services to meet the varying needs and preferences of its customers. Founded on the principles of creativity and personalized expression, Lime & Lou has established itself as a leader in the industry with a rich history and unwavering commitment to excellence. The company is known for its eco-friendly practices, diverse customization options, and exceptional customer service. Lime & Lou's return policy ensures a hassle-free shopping experience, and their dedication to quality and customer satisfaction has earned them a trustworthy reputation in the industry. Customers can contact Lime & Lou's customer service team via email, phone, or through their website's messaging system for prompt and attentive assistance. With a focus on transparency and quality, Lime & Lou continues to provide customers with unique and high-quality home decor products to help them create their dream living spaces.
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Categories Lime & Lou
Online Shop | Children & Baby | Personal care | Fashion
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Last update: November 2025
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Review with most votes
Online purchase of a product
My experience ordering from this company was fantastic! The product showed up quickly and was packaged really well to make sure it didn't get damaged during shipping. I was... Read onBy: Tony Roob