MacBack33 reviews
This score is based on 33 genuine reviews submitted via US-Reviews since 2020.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Surprisingly smooth resale
Heather replied fast and gave a fair quote, which honestly put me at ease. Reselling my Mac was smooth; small paperwork hiccup but nothing major. I'd recommend trying them.
Saw them on a forum
Found them on a tech forum and told a friend. Sent in my older MacBook Pro. Easy steps, quick check, fair grading, payout was unexpectedly solid for the value.
Almost skipped it
Saw their listing on a friend's Instagram and nearly ignored it — I was nervous about shipping and scams. Turns out packing tips were solid, payout was quick, and my doubts melted. Will use them again, honestly.
Almost didn't, glad I did
I almost passed on this — saw it on a friend's feed and wasn't sure. Ended up buying, doubts melted; made way more than I guessed, ha, Heather was super helpful, phew.
Quick and low-hassle
I sent my laptop in and it was shockingly simple — not one of those long back-and-forth things. They, well actually, covered return shipping if I didn't take the quote, which was nice. I liked the offer, got paid in a few days, kinda relieved.
Bit nervous, but it worked
I was hesitant to sell my 2014 MacBook Pro — had data and price worries, and I use it daily for freelance work. Heather answered questions and sent updates by email. A bit of back-and-forth, but payment arrived quicker than I expected. Overall relieved and mostly satisfied.
Quietly impressed
Sat on this for a few days. Price was higher than other offers, so I doubted it. Process was actually smooth. Clear emails, quick shipping, checks done, payment simple. Glad I went ahead. Ask for a breakdown.
Surprisingly smooth sale
I hesitated to sell my daily work MacBook — worried about low offers and a hassle — but it went smoothly. Communication stayed clear, they paid the same day they received it, and I’m honestly relieved. Would sell here again.
Quick, no-fuss turnaround
Picked up the laptop after packing it and, mid-return, I remember it felt light and solid in the courier box — no scratches, everything as described. The inspection was straightforward, they texted status a few times, and payment hit my bank a week later. I've had worse turnarounds; glad this went smoothly.
Quietly efficient sale
Needed cash fast for an upcoming move and didn't want the Craigslist hassle. Sent in an old MacBook. Communication was terse at first, I was a bit skeptical, but the rep answered my follow-ups and they got the laptop on Friday. Payment hit my account Saturday for the quoted amount. Smooth delivery and solid customer service overall.
Smooth sale
I'm really glad I used them — straightforward and fast. I got a quote right away, slapped on the prepaid label and sent my Mac, they told me when it arrived and agreed the condition, and then the money hit my account the next day. The team answered my questions quickly, like actually fast, which I appreciated. If you want to sell a Mac without drama, I'd recommend them. Wish the email updates were a bit clearer, but overall great.
Didn't expect the quote to stick
I sent in an old MacBook because I figured they'd lowball me like every other buyback place. To my surprise they paid exactly the quoted amount — no haggling, no last-minute ding. Heather answered my emails fast and actually sounded human, which I appreciated. The whole process was smoother than I expected and the payout beat the other sites I checked. My tip: grab a screenshot of the quote, just in case. Payment showed up in my account within a few days, too. I'd tell a friend to use them — felt weirdly easy and pleasant.
Mint but marked down
they mailed it back next day in the same packaging and didn't charge me a thing. That was the moment I relaxed, actually, because I use the machine every day for photo work and meetings, and the return was painless. Tip: check the screen up close before you ship, you'll thank me later.
A real human showed up
clearer upfront valuation criteria, but honestly, the human touch made up for it. Also, tracking could be easier to find, just sayin'.
Fast payout, small snag
I mailed the laptop, they confirmed, and the money hit my account the next day. That timing mattered since I needed cash for moving costs, so it really took a load off. Communication was dry but clear; someone answered my questions, though I had to follow up once. Price wasn’t the absolute highest I found, but fair for the convenience. One hiccup: the prepaid label showed up late and worried me for a day. Overall, cautiously satisfied.
Not what I hoped for
mail it in, get paid. Midway through the whole thing, they told me the payout would be cut from $200 to $85 because of a “missing screw,” a battery issue, and an SSD that supposedly was about to die. That part annoyed me, for sure. The one good thing? They did send the laptop back instead of keeping it, which saved me a bigger headache. I took it straight to a local buyback place where the guy checked it in front of me, laughed off the scratch/dent claims, and said the drive looked fine. He even gave me the original $200 they promised — relief, honestly. Looking back, a friend had told me to film the laptop before sending it and that tip was gold. If I’d skipped that, I’d probably still be arguing or worse, waiting. So, lesson learned: document everything, expect pushback, and don’t rely on their initial offer. I’m not out to bash blindly — they returned my device, which I appreciate — but the lowballing and the vague descriptions felt shady. Use them if you must, but don’t skip photos or video.
Smooth transaction, great payout
I was a little nervous at first because there weren't that many reviews, but I ended up being really happy with the personal emails and guidance I got. They gave me more money for my device than other places, paid quickly through PayPal, and sent a safe shipping box. I definitely recommend them!
New Mac purchase and old MBP trade-in
I recently got a new Mac, so I had to get rid of my old MacBook Pro. I found this company called MacBack that offered me more money than the Apple Store would for my damaged laptop. They were upfront about the price difference and even assigned me a personal rep to guide me. I got my cash without any issues and quickly too. I would definitely suggest giving them a shot!
Sold my device
I decided to give this site a shot, and man, am I glad I did! Instead of going with the other big company, I decided to sell my device here, and let me tell you, it was worth it. The customer service was amazing - they quickly answered my one question and made the whole process simple and stress-free. I got my money within a week, faster than I thought I would. I'll for sure use this site again and I highly suggest it to others too.
MacBook Pro sold at MacBack
I just sold my old MacBook Pro at MacBack and it was such a breeze. They gave me a really good amount of money for it, way more than I would have gotten anywhere else. It was such a relief not having to deal with the whole headache of selling it on my own or worrying about getting ripped off online. I'm super happy with the service and definitely recommend MacBack to anyone wanting to sell their old devices.
About MacBack
Today, atleast everyone globally owns a smartphone and when it becomes old,there is a tendency to get rid of it. Companies such as MacBack are not only there to give you money in exchange for your old product but also to recycle that product and reintroduce it into the market at an affordable price. On US-Reviews, you can read honest reviews of MacBack here, written by real people who have used their products.This will help you in making the right decision when using these products.
About MacBack
MacBack-US is a website owned by Intelligent Lifecycle Solutions. They specialize in recycling business and have over 15 years experience in processing electronics. The company offers you the best prices for your used Apple products. These products include used Iphones, Imac, MacBook, MacBook Pro, MacBook Air, Mac, Ipad, Ipad Air, Ipad Mini and Mac Mini. The used products are graded into five categories depending on their condition at the time of purchase. Grade A are considered to be in brand new condition, Grade B in excellent condition, Grade C in good condition, Grade D in fair condition and Grade E in bad condition. The amount you therefore earn from your phone depends on its grading.
Services offered by MacBack
The company offers instant payments once they receive your products and for those purchasing these used products, you should not worry of being on the wrong side of the law since the items pass through checkmend database of stolen items to ensure all products are legal.
Complaints and Feedbacks of MacBack
If you have been using products from MacBack or you have been selling to them your used products, don't hesitate to write your opinions on US-Reviews so as to assist other potential clients to make the right choice.
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Last update: November 2025
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Review with most votes
Get your iPhone values
Excellent services.Great wish you all best buying. I am happy with Mackback due to various reasons.They are sellers after buyers.Both the work they do.But customers like me cal... Read onBy: Natasha