Moment26 reviews
This score is based on 26 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Awesome customer service
I felt like the staff really cared about my order and answered my questions super fast. I could tell they pay attention to detail and care about their customers. I'll definitely be ordering from here again because they made me feel so special!
Lens and app purchase
The Moment team was so helpful and knowledgeable - they really knew their stuff and gave me great advice. The app itself is awesome, super easy to use with lots of tutorials to help out. I'm really excited to give the lens a try after reading all those amazing reviews.
Camera order
I bought a camera from y'all almost a year ago, but it still hasn't been shipped. Even though the wait has been long, the customer service team has been really great, especially Meg. She's been super helpful and understanding whenever I've had questions or concerns about my order. Despite the delay, I've been told my order will be handled soon. The team's empathy and care have really impressed me.
First purchase experience
I just bought something from this company for the first time and overall, it was a good experience. The shipping was super fast for one package, but the other one got lost. Becca from customer service was awesome though - she fixed the problem right away. It's nice to support a company that treats their customers well and is so helpful.
Preordered camera
I preordered this camera and was so stoked to get it once it was ready. But man, let me tell ya, it wasn't a cakewalk. It took forever for the camera to ship, thanks to everyone and their mom wanting one too. It was super frustrating, to be honest. But props to Moment for keeping me in the loop on where I stood in line and when my camera was finally shipping out. And you know what? The camera got to me earlier than expected, which was a nice little surprise. Despite the hiccup with the delay, I'm pretty dang happy with the camera and super appreciative of Moment for keeping me in the loop.
Split shipment order
I placed an order that got split into two shipments. The first one arrived without an issue, but the second one never showed up. At first, customer service took a while to respond, but once I followed up, everything moved super quickly. The missing part arrived the very next day without me even expecting it. I really appreciate the quick and expert service!
About Moment
Moment is a company that initially gained recognition for designing high-quality lenses that attach to smartphones, essentially enhancing mobile photography and videography experiences. Founded in 2013 by Marc Barros and a team passionate about creating superior-quality photographic gear, Moment has since expanded its product line to include cases, accessories, and software aimed at empowering creators to capture and share stunning visuals using their mobile devices. Beyond hardware, Moment also offers online courses and organizes travel experiences designed to improve photography skills. The company emphasizes quality, craftsmanship, and supporting the creative community, continually adapting to the evolving landscape of mobile photography and content creation.
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Categories Moment
Online Shop | Electronics | Multimedia & Magazines
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Last update: January 2026
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Review with most votes
First purchase experience
I just bought something from this company for the first time and overall, it was a good experience. The shipping was super fast for one package, but the other one got lost. Becc... Read onBy: Madisyn