Moment Reviews
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Reviews (23)
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First purchase experience
I just bought something from this company for the first time and overall, it was a good experience. The shipping was super fast for one package, but the other one got lost. Becca from customer service was awesome though - she fixed the problem right away. It's nice to support a company that treats their customers well and is so helpful.
Preordered camera
I preordered this camera and was so stoked to get it once it was ready. But man, let me tell ya, it wasn't a cakewalk. It took forever for the camera to ship, thanks to everyone and their mom wanting one too. It was super frustrating, to be honest. But props to Moment for keeping me in the loop on where I stood in line and when my camera was finally shipping out. And you know what? The camera got to me earlier than expected, which was a nice little surprise. Despite the hiccup with the delay, I'm pretty dang happy with the camera and super appreciative of Moment for keeping me in the loop.
Split shipment order
I placed an order that got split into two shipments. The first one arrived without an issue, but the second one never showed up. At first, customer service took a while to respond, but once I followed up, everything moved super quickly. The missing part arrived the very next day without me even expecting it. I really appreciate the quick and expert service!
Review with most votes
Preordered camera
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