NICETOWN - Overall Rating based on 21 reviews

81% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-19
Energy-saving blackout curtain
Wow, I am loving these blackout curtains! They are so thick and really do a great job blocking ou...Read on
flo

Most relevant negative review

  2024-05-11
Unresponsive Customer Service
I am really frustrated with this company because I've been trying to get in touch with their...Read on
F. Wiza

Review with most votes

  2023-01-30
A Satisfied Customer's Experie
As a client of NICETOWN, I have been thoroughly impressed with their online shopping experience. ...Read on
Karina Price

Reviews (21)

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    Energy-saving blackout curtains

    Wow, I am loving these blackout curtains! They are so thick and really do a great job blocking out the light. I can already see how they'll help me save on my energy bills. I totally recommend these curtains to anyone in need of some good blackout curtains that actually get the job done.


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    Heat-saving and sound-reducing curtains

    These curtains are amazing! We have an old house from the 1930s with a unique front door that we didn't want to replace because it faces a busy street. The street lights and noise used to bother us all the time, but ever since we put up these curtains, it's been so much better. They really block out the noise and light, and they also help keep our living room at a nice temperature. Plus, they look fantastic! The quality is great, and the price was very reasonable. I don't think I could have made curtains this good for the same price. I'm really happy we decided to get them.


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    Unresponsive Customer Service

    I am really frustrated with this company because I've been trying to get in touch with their customer service over the phone, chat, and email, but I've had no luck. Every time I call, the line is busy, and I haven't heard back from them through other methods either. Even though I placed an order and paid for it in full, my product still hasn't shown up, which makes me wonder if this company is even legit. If anyone knows how to actually get ahold of these people, please, please let me know.


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    Curtains

    I finally got my curtains after waiting for like a month and a half. But man, let me tell you, I was super bummed out. The fabric is just awful - it's stiff as a board and feels so cheap. And don't even get me started on the blackout part, it's literally just a huge piece of black felt. I'd totally send them back if I thought I'd actually get my money back, but the customer service is a total joke.


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    Blackout curtains

    I just bought blackout curtains for my condo and I have to say, I'm really happy with them. I followed the instructions on the website to get the right measurements and ordered online. Even though the company is in China, the customer service was still quick to respond and helpful. The curtains came quickly and were in perfect shape. When I put them up, I was happy to see that they were even better than I expected in terms of quality and appearance. Not only were they a good price, but they also worked better than the more expensive curtains I had before. Overall, I'm really impressed with both the product and the service.


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    Insulated, quilted door curtain

    I got this insulated and quilted door curtain from this company, and let me tell you, it's exactly what I was looking for in my home. It's custom-made for our needs and does a great job of keeping that hot or cold air from the back hallway out of the front of the house. The packaging was solid and it arrived pretty quick. It looks just like it did on their website, and I'm really happy with the quality. I'm glad I stumbled upon this company and I'll definitely be coming back to buy more stuff.


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    Custom curtains

    I came across NICETOWN after searching high and low for the perfect custom curtains, and I'm so glad I did. Being able to chat with someone from the company was super helpful, and they guided me through the entire process. I sent in photos and measurements of my windows, and the curtains fit like they were made just for them. The craftsmanship is top-notch, and the color, length, and width were spot on. I was so happy with my first order that I made another one only two weeks later. The quality of the curtains is fantastic, and I couldn't be more pleased with my purchase.


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    Heavy duty outdoor curtains with sandbags and woven ball tiebacks

    I bought these heavy-duty outdoor curtains from NICETOWN, and let me tell you, they are top-notch quality and look super fancy. They're waterproof, so they hold up great against the outdoor elements, like storms and high winds. I love that they come with hidden sandbags to keep them steady. And the woven ball tiebacks I got to go with them just make everything look so nice and elegant. Everyone who visits can't stop complimenting how awesome the curtains are.


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    curtains

    I recently bought some curtains from this company, and let me tell you, it was a major letdown. The curtains I got were totally different from what I thought I was getting. The colors were way off from what I picked out, which was so annoying. And to make matters worse, the fabric was not great quality and the stitching was really sloppy. On top of all that, the company hasn't even bothered to get back to me after I tried reaching out for help.


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    Custom-size curtains with two tie-back options

    I just got some curtains made to fit my windows and they turned out great! They came in the perfect size that I asked for. I really liked that they offered two different tie-back options - one that matched the color of the curtains and another with fancy tassels on each end. These curtains were even better quality than I expected, and the price was way better than other places I looked at.


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    Blackout and soundproofing curtains for bedroom

    I recently bought three sets of blackout and soundproof curtains in a light beige color for my bedroom, and let me tell you, these curtains really live up to their name. Even with the light color, they totally block out the light and have made a big difference in reducing all the street noise. The quality of these curtains is top-notch, I'm super impressed. What really got me was how fast they shipped. The packaging was simple but effective, just clear plastic wrap with no fancy branding or extra stuff, which I like because it means better prices. Being able to order custom sizes was key for me, since I live in an old farmhouse with weird window sizes and high ceilings. NICETOWN is now my go-to spot for curtains for the whole house.


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    Velvet drapes

    The velvet drapes I bought were really nice and not too pricey. The first order came quickly, which was awesome. But the second one, right before my special event, got delayed because of the weather. Even though that sucked, the company did everything they could to get it to me as soon as they could. The customer service team kept me informed the whole time and was super helpful. I'm really happy with the product and the great service I got.


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    Dual-purpose curtains

    I just got a new pair of curtains that are great for both blocking out noise and sunlight. I'm super happy with them! I live right by a busy intersection with lots of loud trucks and engines, so it was driving me crazy. But ever since I put up these curtains, the noise level has gone way down, making my home so much more peaceful. On top of that, they're doing a fantastic job of keeping out the hot Florida sun, so now I have a nice cool spot to relax. I'm really happy with my purchase and would definitely recommend these curtains to anyone who needs to block out noise and sunlight.


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    Outdoor curtains purchase

    I splurged on some outdoor curtains for my backyard, dishing out close to $2,000. At first, I was really impressed with how nice they looked and felt. But before long, I started noticing some wear and tear. The fabric started to fall apart and shred in different spots, leaving behind this white powdery mess. There were like over 20 areas where it was falling apart. The curtains just didn't hold up well at all. When I reached out to the company to complain, they said my warranty had already expired and only offered me a 30% discount on my next purchase. That kind of response was pretty disappointing and left me feeling frustrated. I think it's ridiculous that the curtains couldn't even last a year. I put a lot of money into these curtains and expected them to hold up way better. All in all, I wouldn't recommend these curtains to anyone based on my experience.


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    Office/guest room curtain

    So, we recently transformed my old bedroom into a new office/guest area at home. To separate the space and block out noise from the hallway, I decided to get this curtain. It's been working great! The privacy it provides helps me stay focused without any distractions. Even though it was a bit expensive, I definitely think it was worth it for the results it delivers.


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    Insulating curtains

    These insulating curtains have been amazing. I live in a place where winters get super cold, and these curtains have really made a difference in keeping my home warm. I can definitely say they've helped make my house much cozier during the chilly months. I'm really impressed by how well they work.


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    Shade sail purchase

    I picked up a shade sail from this store, but it just wasn't doing the trick for me. Thankfully, I had this awesome gal named Amy in customer service who totally saved the day. She was so sweet and took care of everything for me. I'm stoked with how it all worked out, thanks to her!


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    Noise dampening curtains for restaurant

    I just got some noise-reducing curtains for my restaurant to help with all the industrial noise and also give my customers some privacy. These curtains are huge, like 12 feet tall and 6-12 feet wide, but they are amazing quality. They really do help to lower the noise levels in the restaurant. The service was great, the price was fair, and the curtains arrived quicker than I thought. I am super impressed and happy with my purchase and would totally recommend these curtains to anyone wanting to cut down on noise in their place.


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    4 layer curtains

    I gotta say, I was really impressed with the service I got at this place. I asked for some samples and they came to me super fast and for free. Amy really went above and beyond with helping me out with my big order, she even caught a mistake I made and made sure everything was good to go before going any further. The 4 layer curtains I ended up ordering were just like they were described on the website, top-notch quality. And man, the speed at which my orders were completed and delivered was seriously impressive.


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    Custom insulated thermal curtain purchase

    I just bought this custom insulated thermal curtain and let me tell you, I'm super impressed with how well it's made. Being able to pick the size I wanted was a big deal for me, and I was pleasantly surprised by how fast it got here. The quality is really top-notch, with strong stitching and great materials. I have no doubt that this curtain will hold up for a long time because it's so durable. I gotta say, I'm really happy with my purchase from Nicetown.