Nuroco

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Nuroco

50% Would buy here again

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Nettie Klein
For my girlfriend, i bought the apple bracelet as a gift. well, the watch delivered few days back and i gave it to her. Well, it looks really pretty and the color is also perfect. Also as Apple is ...Read on
K
Kristin
I still haven't received my order I was told it was lost at one point and a new one would be sent. Still haven't gotten tracking on that order its been almost a month. Terrible customer service...Read on
D
Dawn Whelan
I ordered a sparkling Iphone case from Nuroco 3 months ago and I'm still waiting for it! I have tried chasing this up with Nuroco and they insisted that it was on its way and that they were exper...Read on
D
deb
i’m getting hassled for a watch band!!!! purchase that nuroco doesn’t believe i purchased! i think they are out of inventory and just won’t own up to it! this is an inexpensive/under $50 band, a...Read on

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    Would buy here again
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    ITS REALLY GOOD

    For my girlfriend, i bought the apple bracelet as a gift. well, the watch delivered few days back and i gave it to her. Well, it looks really pretty and the color is also perfect. Also as Apple is famous for its name and i think its worth the hype they have. The bracelet is good in design, and the overall work is good too
    they have different colour options too! my girlfriend really liked it and i suggest you to try it. I also ordered the case for my iPhone and i am waiting for the parcel to get delivered. i think it will be good as the bracelet too
    also the shopping from Nuroco is really hassle-free and choosing the items are simple too

    Dear Nettie,

    Thank you so much for your honest review. We value our customers and are so happy when they are happy with their purchases. Our goal is to sell quality high end Apple accessories at an affordable price.

    God Bless and Have a great day!

    Thank you,

    Nuroco Team


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    Apple watch band

    I still haven't received my order I was told it was lost at one point and a new one would be sent. Still haven't gotten tracking on that order its been almost a month. Terrible customer service and emails go long time before received a reply about anything

    Dear Customer,

    Hi This is Kat at Nuroco. We are sorry that your item was lost in the mail. About every 1000 orders we receive about 1-2 lost mail complaints which is standard in the mailing industry. Have you checked your spam or Junk email? We have had a few customer contact us by text or phone message 626 375 5051 which we always reply within 24 hours and found that the email response was being send to either there spam or Junk email because it was not listed in their contacts. I believe upon our phone conversation we found the same thing in regards why your were unable to receive email response. You just need to type nuroco in your junk or spam in case it gets sent there to retrieve our customer service response. Normally it does not get sent to spam but sometimes it does based on your email provider. We have 3 representatives working to just reply phone and emails so its not normal if you dont get a response within 24 hours. If you haveany doubt before purchase you can also use paypal to pay for your item as we support the Paypal guarantee program. Have a wonderful blessed day.

    Cheers,

    Kat at the Nuroco Team


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    Iphone case

    I ordered a sparkling Iphone case from Nuroco 3 months ago and I'm still waiting for it! I have tried chasing this up with Nuroco and they insisted that it was on its way and that they were experiencing difficulties due to the corona virus. After waiting 3 months today I'm informed by the courier company that I have received my IPhone case - which I have not! I would NOT recommend this company -

    Dear Customer,

    We are sorry your item has took so long to arrive. Since you are located in a different country other than the US and ordered this item during the height of covid alot of items were being held at custom borders during this time frame and we received alot of complaints for worldwide orders during the period of march to august of 2020. We contacted the our mailing services and what they told us that there was nothing that they could do and that these Large UV lights were being placed in acceptance delivery center and all items were being scanned with UV lights for minimum a week before entering the border. This item upon checking was ordered about the end of june and you received it mid August. It took about 1.5 months to arrive during the period where covid disrupted the mail services for worldwide orders. As people could not go out they were ordering items online. Also during this period the government had put a priority on all medical needs, eg mask, gloves and so forth to be shipped first for worldwide orders to medical people all other items were allowed to be placed on hold. We are sorry this took longer than expected. As we checked it was happneing across different countries and realy was not within our control during this period. I checked you had an active tracking number the whole time showing transits, shipping confirmation and that service team was repsonsive to you throught the whole process. We are sorry for the delays there is no such delays currently with worldwide shipping anymore.

    Thanks have a blessed day!

    The Nuroco Team


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    apple warchband

    i’m getting hassled for a watch band!!!! purchase that nuroco doesn’t believe i purchased! i think they are
    out of inventory and just won’t own up to it! this is an inexpensive/under $50 band, and they are afraid of delivering it without excessive silly verifications!
    maybe they are the scammers!

    Dear Customer,


    Sometimes in rare cases we have an item out of stock that your ordered. If that happens we immediately give the customer two choices:

    1. An immediate full refund
    2. A discount on another item to replace there current order

    We only ask for your order number and we check you address to verify that it was shipped to the correct address.

    If you need help you can always text the Nuroco team at 626 375 5051 you will normally get a response within a few hours. No longer than 24 hours. If for whatever reason you cannot see a reply email please type Nuroco in your spam or junk mail we have had a few customers found our reponse sent to that folder instead.

    Have a wonderful blessed day.

    The Nuroco Team


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