Nyx - Overall Rating based on 20 reviews
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Makeup products
The ads on that online platform were just way too much. I kept getting bombarded with badly made ads, and it was really annoying. They should really tone it down with the ads if they want to attract more customers.
damaged item
I bought something from your store not too long ago, but when it arrived, the package was all messed up. I tried getting in touch with customer service a bunch of times to let them know, but it's been over a week and still no one has gotten back to me. I'm pretty bummed out that my problem is being ignored, and I don't think it's right that there's no way for me to give feedback about how I've been left hanging with this damaged item. When stuff goes wrong like this, I think it's only fair to expect better communication and help from the company.
Makeup products
I recently bought some makeup online and had a really bad time with the delivery and customer service. It's been over a month and my order still hasn't been shipped, and Nyx won't cancel it or give me a refund. That's just not cool, especially with all the delays happening lately.
Matte Primer
This product is a complete nightmare! It's super thick, making it nearly impossible to squeeze out of the tube. And when I do finally get a tiny bit out, it's a challenge to spread it evenly. To top it off, it leaves a gross white, flaky residue on my face. I'm really disappointed in this product and I think it might be defective. I ended up buying a different primer from a different brand that works amazingly well.
Small item delivery
I was really let down by the delivery service I got from this company. They charge way too much for shipping small stuff that's less than 500 grams. I thought for the price I paid, the delivery would be top-notch, but it took forever. This was my first time buying from them, and honestly, I wasn't impressed. Smaller companies charge less and get things to you quickly, so I was disappointed by the slow and pricey delivery service.
Waterproof eyeliner
I bought this eyeliner thinking it was waterproof because the package said so. But when I wore it out, it smudged all over my lids and I had to keep cleaning up during lunch. I reached out to the company, and they asked for a lot number and product name, which makes it seem like they already knew it wasn't waterproof. I won't be purchasing from them in the future.
Make-up purchase
Whenever I need to restock my makeup, I always go to Nyx because they have a ton of affordable products that are cruelty-free. I love that I can go into a store and test out different shades before buying, rather than just guessing online. It's nice to make sure I'm happy with what I'm getting. Nyx has awesome quality stuff at a good price, so it's my favorite brand for all my makeup needs. Whether I need a new lip color or an eyeshadow palette, Nyx always comes through with lots of options to choose from.
Broken products
I recently bought something from this company, and let me tell you, I was super let down by what I got. The things I got were all broken, and when I tried to talk to customer service by email, they didn't even respond. And when I tried to bring it up on social media, they actually blocked me. It's just not cool that a company would try to act all good with their causes, but then not own up to their mistakes and help out their customers. It's annoying that they just ignored me and then blocked me like I did something wrong.
Epic Ink Liner
I've bought a bunch of liquid eyeliners before, from pricier ones to more affordable ones. But, man, let me tell you, the Epic Ink Liner beats them all by a mile. It's hands down my favorite now. The brush tip is so precise, it makes putting on eyeliner a breeze. Plus, the formula stays put all day without smudging or wearing off. I found this gem at a nearby store and I'm thrilled I took a chance on it. It's definitely a staple in my makeup stash now.
Disappointing eyeliner purchase
I've been using this brand's retractable eyeliner for a while and was really excited when I saw it was finally back in stock. But, I ended up feeling really let down after buying three of them. The formula seems to have been changed because the eyeliner started running and smudging pretty quickly, making me look like a raccoon. Not only did it not stay where it should, but it also made my eyes feel irritated. I really miss the old quality of this product and wish I hadn't spent my money on it. I'd recommend avoiding this lower quality option to save yourself the trouble.
Animal-friendly cosmetics
I'm totally against animal testing for cosmetics, so I was really surprised to hear that this brand might start selling in China, where they test on animals. It's just awful to me, and there's no good reason for treating animals that way. Because of this, I can only give them 2 stars for making such an unethical choice.
Foundation and primer purchase
The products are great for my skin, but ordering online was a total nightmare. The customer service was so rude and unhelpful, sending me to different departments with no real help. It took a frustratingly long 3 weeks for my order to get here. I suggest going to a store in person if you can to avoid all the hassle.
Product recommendation
I went to the store the other day and was really impressed with how friendly and helpful the staff was. A girl greeted me first, and then Davide helped me out. He was so nice, understanding, and really knew his stuff. He gave me some great recommendations for what to buy. Davide was with me the whole time, being attentive and making sure I got everything I needed. My trip to the store was awesome because of him.
Mattifying foundation and lipstick in 'Ruby Red'
I was looking at makeup products as a customer and I was really disappointed to see a cosmetic company using politics to sell makeup. Every product I checked out had a guy wearing makeup, which is totally okay, but not really relatable for us women. It's tough to picture ourselves using those products when our features are so different. Creating a makeup line for transgender individuals would have been a cool idea, but just putting men in products meant for women might end up not going so well. Hopefully they have enough Gen Z customers to keep them afloat.
Can't stop won't stop concealer
I've been on the hunt for a good drugstore concealer that actually does the job for me. I've tried so many different ones, including correctors, to cover up my stubborn dark circles, but nothing seemed to work. Then, I came across this concealer and I'm really happy I did. At first, I was a bit unsure about splurging on a high-end brand like Tarte, especially without being able to test it out in person. But this concealer went above and beyond my expectations.
It effortlessly hides my dark circles without needing a corrector. It's creamy, gives great coverage, and has a matte finish - perfect for my dry skin. I've noticed it doesn't crease much once I set it with powder, and it lasts all day from 9am to 6pm. A little really does go a long way. With just some eye cream, primer, and this concealer blended in with my fingers and set, I achieve a flawless look.
I highly recommend giving this concealer a shot - it's definitely living up to the hype and it's become a staple in my daily routine.Waterproof mascara
I picked up this waterproof mascara because my regular one kept getting messed up from my face mask and just breathing. Let me tell you, this mascara has been a real game-changer. It keeps my lashes looking fly and totally dry. I did notice it getting a little damp after about 5 hours, but honestly, I still think it's totally worth it. I definitely suggest giving it a shot!
Replacement order
The customer service was really great and helped me out with a refund for something I didn't even order. I did have a little problem with one item missing, but it wasn't a big deal.
Lipstick purchase
I just bought a lipstick from their website, but it never showed up because the delivery company messed up. Even though it was late, I was surprised at how quickly they dealt with it and fixed the problem. The customer service person I talked to knew what they were doing and helped me get a refund within 5 days. I'd suggest getting your stuff in person to steer clear of delivery problems.
Professional MUA cosmetic purchases
As a makeup artist, I've been a huge fan of this brand's products for a long time. Their wide variety of cosmetics has been a go-to for me in my daily makeup routine for years. I really love their bags and suitcases - not only are they stylish, but they're also great for keeping my makeup collection organized. I've had good experiences shopping in their stores, although sometimes they can get pretty crowded which can be overwhelming. I haven't ordered online too often, but when I have, it's been smooth sailing with quick delivery and products arriving in perfect condition. I would definitely recommend this brand to other makeup lovers and professionals.
A Wide Range of Affordable and High-Quality Makeup
I have been a loyal customer of NYX Cosmetics for several years now and have always been impressed with their wide range of products and affordable prices. Their online store is easy to navigate and I appreciate the detailed product descriptions and customer reviews that are available.
One of my favorite things about NYX is the variety of shades and finishes they offer in their eyeshadow palettes. The pigmentation is always great and the formulas are easy to blend. I also love their liquid lipsticks - they have a wide range of shades and they last all day without feeling drying.
I have also been impressed with their customer service. I had an issue with a product that arrived damaged and they promptly resolved it to my satisfaction.
In general, I highly recommend NYX Cosmetics for anyone looking for high-quality makeup at affordable prices.
Review with most votes
A Wide Range of Affordable and
I have been a loyal customer of NYX Cosmetics for several years now and have always been impressed with their wide range of products and affordable prices. Their online store is... Read onBy: Elizabeth Wisozk