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Parisa Wang

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A
Aurora
I previously ordered a green croc bracelet bag months ago and was completely happy with it. Then I ordered an enchanted croc bag with the free bracelet bag and the enchanted bag arrived so much li...Read on

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    Would buy here again
    Overall

    Enchanted Bag plus free Bracelet Bag

    I previously ordered a green croc bracelet bag months ago and was completely happy with it.
    Then I ordered an enchanted croc bag with the free bracelet bag and the enchanted bag arrived so much lighter than pictured (I have a screenshot of the original ‘navy’ color which has since been updated on the site) and the bracelet bag arrived deformed and dirty. And so I emailed that customer service address they have, included photos of the bag, and over a dozen emails later they have still not mailed me an exchange label, which is obviously a violation of the terms and conditions on the website. I can send photos and screenshots of the email thread to anyone interested.


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