Planet Beauty - Overall Rating based on 23 reviews
Featured Reviews
Reviews (23)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Helpful store manager, online order glitch fixed
I had such a good experience at this store! There's this store manager named Ashley who really went the extra mile to help me out with a problem I was having with my online order. I was super grateful for her help and felt like a really valued customer. This store in Dana Point is always a great place to shop because the staff is so friendly and always willing to lend a hand. Keep up the awesome work!
Redken AllSoft Shampoo and Conditioner liter bottles set
I recently bought some Redken AllSoft Shampoo and Conditioner liter bottles from this supplier on sale. But, turns out they're not the real deal. The quality is lacking compared to the authentic stuff I usually use. My hair looks dull and feels off after using them, which is totally different from how it usually looks with AllSoft. I've been using AllSoft for a while now, so I can tell the difference between the real stuff and fakes. I ended up buying smaller bottles from another store to get my hair back to normal. I could return the bottles, but the shipping cost back to the supplier would be more than $20, which is a pain since the products are fake. I suggest avoiding this supplier altogether since they're selling counterfeit items.
Lipstick and Highlighter
I am so annoyed with this store right now. I ordered something weeks ago and I haven't even gotten a confirmation email yet. How am I supposed to know where my order is if they haven't even told me if it's on its way? It's really frustrating and now I'm starting to wonder if this website is even legit. The fact that they're not keeping me in the loop is a major drawback, and I don't think I'll be shopping here again.
Makeup and skincare products
Oh my gosh, I absolutely love this company! Their makeup and skincare products are seriously the best ever. I've been shopping with them for forever, both online and in-store. They always have high-quality stuff and their delivery is super fast. One time I ordered something on eBay and received cooking oil instead of what I actually wanted - I was so frustrated! But with this company, they always come through and make sure you get exactly what you ordered. Their customer service is amazing too, they helped fix a mistake I made when ordering the wrong thing once. So now, I only shop here for all my beauty needs.
Favorite hard water shampoo
I was so excited to stumble upon this amazing find when I finally tracked down my go-to hard water mineral shampoo at Planet Beauty. I had been on the hunt all over for Biolage Normalizing Reset, but was striking out with Amazon, Walmart, and Ulta Beauty. Where I live, the water is super hard with a ton of minerals, so this shampoo is a must to keep my blonde locks from turning orangey. I was absolutely pumped when I found it here. The online ordering was super easy, and I even got a sweet discount for signing up with my email. The only bummer was that the shipping cost was a little high, but the discount definitely helped soften the blow. Overall, I can't wait for my order to arrive so I can get my favorite shampoo back in my hair routine.
Quick shipping with great packaging
I was really impressed with how fast my order arrived and how well it was packaged. I got my stuff just one day after placing the order online, which was awesome. The updates on the shipping kept me in the loop and made me feel good about the whole process. And when the package finally got here, I saw that each tube was carefully sealed with protective tape to make sure nothing spilled out. It was clear that they really cared about the products and paid attention to every little detail.
Cotzface prime & protect product
I just gotta say, it was so easy to find the product I was lookin' for at Planet Beauty. I walked in, grabbed it, and went straight to the checkout. Ordering it online was even simpler. The website was really easy to use, and I had my order done in a jiffy. Now I'm just hopin' the delivery goes as smoothly as the ordering. Fingers crossed!
Travel-sized cosmetics
I had a good experience shopping at this store. They had a nice selection of travel-sized cosmetics. It was a bit annoying that even when I looked for "small" or "travel-sized" products, I still got regular and large sizes in the search results. It would be better if they could refine the search feature. But despite that, the customer service was top-notch. The staff was really nice and knew their stuff, which made it easy for me to find what I needed. The prices were fair for the quality of the products. In the end, I had a pleasant shopping trip and I'll probably come back again.
makeup and hair products
I had the best time shopping online for my makeup and hair products! This website was way better than the last time I tried to shop here. It was really easy to find everything I needed and add it to my cart. Checking out was a breeze! And they had all my favorite products in stock. I'm so excited to use my new goodies and look super glam!
Skincare products
During my visit to Planet Beauty as a customer, I was pretty happy with the skincare products they had in stock. The store was super organized, which made it a breeze to locate exactly what I needed. The staff there really knew their stuff and were super helpful when it came to helping me pick out what I wanted. Overall, it was a really nice shopping experience and the product quality was top-notch. I would definitely suggest Planet Beauty to anyone on the lookout for a variety of beauty products.
Hair product for fine straight hair
I absolutely love this product! I've been using it for a while now, but in a different package. When I saw it here, I was so excited. It does amazing things for my fine, straight hair, giving it just the right amount of volume and control. I can't picture my daily routine without it now.
Paul Mitchell's Tea tree, scalp care anti-thinning shampoo
I was really let down by my recent purchase from Planet Beauty. The item I got was not at all like the one shown on the website. I actually ordered the Paul Mitchell Tea Tree scalp care anti-thinning shampoo, but they sent me the Paul Mitchell Tea Tree scalp care Regeniplex shampoo instead. This was not what I was expecting or hoping for. I specifically picked the anti-thinning shampoo because that's what my hair needs, and now I have a product that doesn't meet my needs. The picture on the website was misleading and made me think I was getting one thing, but I actually got something completely different. If it wasn't for the mistake in the product listing, I wouldn't have chosen to buy the Regeniplex shampoo.
Online purchase, paid shipping
I was bummed out when I had to buy something online because the store near me didn't have it. Not only did I have to fork over money for shipping, but the added cost on top of already pricey products really annoyed me.
Haircare products
I just have to say, I really love the coupons for salon quality haircare that Planet Beauty has. It's a great way to save money while still getting great products. Plus, I was so excited to see that they have Davines, one of my favorite haircare brands. The products at Planet Beauty are really top-notch, and I always feel amazing after shopping there. The staff is always friendly and helpful, and I love the personalized recommendations they give. Overall, I definitely recommend Planet Beauty for all your beauty needs.
Best prices and customer experience
I just bought something from Planet Beauty and I'm really happy with how it all went down. They had the best prices around, and I had no trouble figuring out how to use discounts and get free shipping. The whole thing was super simple and easy, unlike most other sites. My wife did mention that the product might be past its "best if bought by" date, just a heads up. But if that's not a big deal for you, then Planet Beauty is the way to go. So long Amazon and Ulta, I'm all about Planet Beauty now!
Hair stuff
I came across some hair products that I needed for my long hair and they were a lot cheaper than other places. But man, I had to buy shampoo and conditioner together to get that deal. I go through conditioner more quickly, so that's irritating. And seriously, why does conditioner always have to be so expensive? Oh well, here's hoping this shampoo actually does the trick for my dry blonde hair!
Half yearly sale with free shipping
I just scored some sweet deals during Planet Beauty's half yearly sale, and the best part? Free shipping for orders over a certain amount, heck yeah! Their website was so easy to use, seriously saved me so much time and stress. Bummer that they didn't have the AG hair products I love, but hey, can't have it all, right? Still managed to snag some awesome deals on other stuff I needed, so I'm a happy camper.
Bundle deal purchase, subscription
I just bought this bundle deal on the website and it also came with a subscription. It was super easy to find what I was looking for on the site. The deal was really good, and I like that it came with the subscription. But I think it would be even better if the subscription lasted longer since some of the products are pretty big and last for more than six months.
easy ordering experience, reasonable price, free shipping
I just want to say that my experience as a customer at Planet Beauty was really great. The ordering process was super easy and efficient. Their website was really user-friendly, so I was able to find and buy what I needed in no time. Plus, the prices were fair, and I even got free shipping on my order. Overall, I was really happy with how everything went down at Planet Beauty.
Non-leaking and full product
I recently ordered something from another company, but when it arrived, it was only half full because of some dumb policy they had. Luckily, Planet Beauty sent me a full, undamaged product. I really appreciate that they took the time to package everything correctly and make sure it got to me safely.
Review with most votes
Customer service
Read on