Prestarrs - Overall Rating based on 32 reviews

13% Would buy here again




Featured Reviews

Most relevant negative review

  2024-03-31
Clothing items
I recently bought some clothes online and man, what a letdown! It took a crazy long 9 weeks for m...Read on
Marjorie Monahan

Review with most votes

  2020-06-16
I ordered three dresses. I rec
The prices were great. I like the one dress very much. One was too small, but was nice. I gave it...Read on
Susan Sweet

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    Would buy here again
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    Shoes

    No response to messages. Took my money and have no tracking info. No answer to their phone number. Have not received products. I will send a letter to Department of Commerce and to facebook about possibly scam or fraud.
    They are great about taking your order and money, terrible about responding.

    Order 163021011853.

    I am a medical staff member of the medicine. I am taking a break this month. Is your company playing illegal things? I withdrew my Credit Card money after ordering clothes. There is no delivery and no one answers the phone. The email is returned. If you still have no reply, I will report and sue your website.


    Xiaoming Sun

    Send me some models of suit sets for women size 14


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    $97.40

    This company has really bad services. Do buy anything from here. Never has experience like this

    I would like to have company’s phone number. So l could talk with human being. Really bad service.


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    shoes

    I purchased ladies shoes as a gift for my wife, they arrived loose in a plastic bag, they are of such low quality that they are unwearable as the heel on one shoe is defective and very crooked. I asked for a refund but all my emails are unanswered. Do not purchase from these people as they are charlatans.


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    Blouse

    Ordered beautiful blouse and shoes. Paid by credit card. Card was charged but never received blouse or shoes. No answer from company when I called. Do NOT buy from Prestarrs.

    Absolutely ...i have send so many email , No reply..This site is a Massive FRAUD ...They steal your money ...DON'T BUY FROM THIS PRESTARRS ...


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    A few dresses.

    I got a dress a coat that was not XL, it was actually smaller and they don't accept returns nor exchanges for correct size. They replied they could give a voucher though. However, I used it, and I had to wait 1.5 months to ask them why it hasn't shipped. They said that they had trouble getting that order and offered me the same voucher. I ordered a different dress and waited 1 month. I wrote to them, what's happening, and they said that my order was automatically cancelled, and that they would remake the voucher. This is the third time trying to use the same voucher and it's been 2 weeks and they still don't create the voucher. They are responding slowly now. And the last two replies were to confirm if I understand and accept the voucher. In each reply I said yes. I'm still waiting for my voucher to be active. It's very sad.

    rder today ..order no: 37753493 , T


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    I ordered three dresses. I received two of the three.

    The prices were great. I like the one dress very much. One was too small, but was nice. I gave it to my daughter. The third did not come. I tried email and no response. I tried phone call and was on hold for over an hour. I never did get a person. I sent a review on their sight and they said my dress was sent to Clinton, N.J. I sent another review in hopes of finding an answer to why my dress was sent to N. J. instead of Washington state where I live. I will not order from them again.

    This company is no-good do not buy from them ihave try to call them they do not answer i need a return label I was on the phone over and hour.


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    6 Dresses

    I ordered 6 dresses on 4/22/2020. I received one dress. I have been calling and emailing now for 2 weeks with no response as to where the other 5 dress are. This is a total SCAM!!


    DON'T BUY: Very Deceiving & Cheaply Made!

    DON'T WAISTE your money!
    I would give negative stars if there is an option, but because it only allow me to rate 1 star as lowest before I can write a a review.
    Overall, all the dresses that I bought are super cheaply made and the seam lines are horribly sewed together. All are not exactly as what it shows in their webpage. Sizes are completely off, color are dull & faded, and delivery is 1 month to receive my orders.

    hey im sorry this happend to you hopefully you used your credit card and the banks got you your money back im am curently trying to contact customer service with no luck im going to call my bank instead

    I have not received my orders yet. Please let me know where is the process at. Thank you.


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    Blue/white poke dot maxi dress

    DO NOT ORDER FROM THIS SITE. I was fine with the shipment delay, as it was contributed toward Covid19. I was happy with the price. However, I am disappointed, unhappy, and angry about the dress. It does not look anything like what I ordered. Although customer service has been responsive they continue to offer me a $6 Voucher or refund. I paid $25 USA dollars including shipping, which they say they will deduct from the total if I send the dress back. I sent pictures of what I ordered versus what I received. Subpar is the best way to describe this ugly dress. If you buy from them you’re taking a HUGE risk


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    Dress

    Have been waiting two month and have not received product yet

    HAVE BEEN WAITING FOR A MONTH AND HAVE NOT RECEIVED IT


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    163020011182

    I ordered a pretty white dress in January. I got it about 30days later. OMG! It's the size of a blouse. My whole order merchandise size XL would only fit a size 1. I tried to wear the shoes but the tongue came off in my hand. (trash) My order total was $300.48... To return the merchandise, the Post Office wanted $95. I asked for return label but have not received it. I used my American Express. My billed showed Paypal as the middle merchant. No one helps.

    STOP BUYING FROM THE CHINESE!!!

    They r big scam every one here is telling ill about them. It’s useless to return product by spending more money


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    Lace coat, blouse, red dress

    Lace coat arrived as a short jacket...other items never arrived.


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    Boat Neck floral long sleev

    I orderd a month ago and l still didn't receive

    I ordered a dress since January and still do not have it till now. Unfortunately, there is no customer service number or anywhere to lodge the complaint. I guess this is a fraud!!!

    FRAUD PAYPAL IS A FRAUD PARTENERING WITH YOU TO DEFRAUD PEOPLE NO CUSTOMER SERVICE I SHOULD HAVE KNOWN THIS IS AN ILLEGAL SIGHT

    Do not buy anything from them.What is happened ????.I am so tired and upset, my order have been over 4 months but still do not get them after that you tell out of stock then not give back my money, telling me I have to use coupon code for new purchase. I’m trying every single day all week and email to you every day but get back same answers give to me again coupon code not working. That’s( prestarrs.com) website scammers and I loose all my money? Right now I’m so so tired, you’re thinking I have to give up and lost all my money for your scams, what’s I have to do????

    You guys ripped me off! I bought a Round neck Floral printed maxi dress in green . You have never sent my dress and I doubt I ever will! Shame on you!