Robotime Reviews
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Reviews (25)
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Diy project kits
I love doing DIY projects, especially ones where I have to put together kits I bought from this company. The instructions they give you are really clear and easy to follow, so I always end up with a really cool final product that impresses everyone.
Puzzle kit purchase
I ordered a puzzle kit that ended up taking longer than I thought to arrive, and when I finally got it, I realized that some pieces were missing. I reached out to customer service right away and now I'm waiting to hear back. This was my first time buying from this company, and honestly, I'm not sure if I would do it again after this experience. On the bright side, the actual quality of the puzzle was pretty good, even with the missing pieces. It was a bummer to find out that there was no glue included though, since that wasn't clear in the description.
Model replacement parts
I was really impressed with the amazing customer service I got when I messed up building a model and needed new parts. Even though it was totally my fault, the help I got was way better than I expected. Asking for the replacement parts was easy, and they sent them out quickly. I finished my project without any problems, all because the customer service team was so efficient and professional. I definitely suggest their service to anyone who might run into the same kind of problem later on.
Intricate kit with detailed instructions
The kit I bought was super detailed and the instructions were explained really well, with pictures that made putting it together easy and fun. They had a lot of different options for all different skill levels, which was awesome. I loved the kit I got a few months back so much that I bought four more and have a bunch on my wishlist. Thanks for making this old person so happy!
Broken puzzle pieces
Don't bother buying this puzzle! I bought one from this company, and when I sat down to work on it, I found out some pieces were broken. What a bummer! I reached out to them for replacements, and they did send me new ones, but it was such a pain that I won't be shopping with them again. They really need to up their quality control, it's just not worth all the hassle.
Laser-cut wooden model kit
The shipping took a little longer than I expected, but considering how far it was coming from, it made sense. The cost was super low, which was a nice surprise. I'm excited to try more of your products in the future. One recommendation I have is to make the ordering process easier by not needing pictures to order parts. The current way is pretty easy for people who can put the models together.
Review with most votes
Laser-cut wooden model kit
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