Robotime Reviews

: 25

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84% Would buy here again

Most relevant positive review

  2024-03-03
Book nook purchase
The package got here pretty quick, which was nice. Honestly, we thought the book nook would be fl...Read on
Hane

Most relevant negative review

  2024-02-05
I bought 2 Rolife Kits
I was obsessed with how fun these products are to put together. That was until I ordered straight...Read on
Jennifer Singleton

Review with most votes

  2023-11-24
Laser-cut wooden model kit
The shipping took a little longer than I expected, but considering how far it was coming from, it...Read on
Anjali

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    Diy project kits

    I love doing DIY projects, especially ones where I have to put together kits I bought from this company. The instructions they give you are really clear and easy to follow, so I always end up with a really cool final product that impresses everyone.


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    Puzzle kit purchase

    I ordered a puzzle kit that ended up taking longer than I thought to arrive, and when I finally got it, I realized that some pieces were missing. I reached out to customer service right away and now I'm waiting to hear back. This was my first time buying from this company, and honestly, I'm not sure if I would do it again after this experience. On the bright side, the actual quality of the puzzle was pretty good, even with the missing pieces. It was a bummer to find out that there was no glue included though, since that wasn't clear in the description.


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    Model replacement parts

    I was really impressed with the amazing customer service I got when I messed up building a model and needed new parts. Even though it was totally my fault, the help I got was way better than I expected. Asking for the replacement parts was easy, and they sent them out quickly. I finished my project without any problems, all because the customer service team was so efficient and professional. I definitely suggest their service to anyone who might run into the same kind of problem later on.


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    Intricate kit with detailed instructions

    The kit I bought was super detailed and the instructions were explained really well, with pictures that made putting it together easy and fun. They had a lot of different options for all different skill levels, which was awesome. I loved the kit I got a few months back so much that I bought four more and have a bunch on my wishlist. Thanks for making this old person so happy!


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    Broken puzzle pieces

    Don't bother buying this puzzle! I bought one from this company, and when I sat down to work on it, I found out some pieces were broken. What a bummer! I reached out to them for replacements, and they did send me new ones, but it was such a pain that I won't be shopping with them again. They really need to up their quality control, it's just not worth all the hassle.


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    Laser-cut wooden model kit

    The shipping took a little longer than I expected, but considering how far it was coming from, it made sense. The cost was super low, which was a nice surprise. I'm excited to try more of your products in the future. One recommendation I have is to make the ordering process easier by not needing pictures to order parts. The current way is pretty easy for people who can put the models together.


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