Rugs USA Reviews

: 20

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95% Would buy here again

Most relevant positive review

  2024-05-08
Colorful dining room rug
As someone who cares about how my home looks, I was super excited about how easy it was to find t...Read on
Bernard

Most relevant negative review

  2023-11-25
Expensive rug purchase
I just bought a rug online that cost way too much, and let me tell you, it was a major letdown wh...Read on
Tommie Aufderhar

Review with most votes

  2023-01-30
A Positive Shopping Experience
I recently purchased a rug from Rugs USA and I have to say, I am extremely pleased with my experi...Read on
Breanna Hintz

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    A Positive Shopping Experience

    I recently purchased a rug from Rugs USA and I have to say, I am extremely pleased with my experience. The website was easy to navigate and there was a wide selection of rugs to choose from. I was able to find the perfect rug for my living room and the price was very reasonable.

    The ordering process was simple and my rug arrived sooner than expected. The quality of the rug is fantastic and it looks even better in person than it did online. I have received many compliments on it from friends and family.

    Overall, I am extremely satisfied with my purchase from Rugs USA and I would highly recommend them to anyone in the market for a new rug.


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    Colorful dining room rug

    As someone who cares about how my home looks, I was super excited about how easy it was to find the perfect rug for my dining room on this website. Being able to see a virtual picture of the rug in my space made it a lot easier to choose. They had so many colors and patterns to pick from, it was simple to find one that matched my decor. The rug turned out even better than I expected - it added a nice touch of color and coziness to my dining room. I was really impressed with how easy the website was to use and all the choices they had available.


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    Rug purchase with visualize in your room app and discount

    As someone who shops for rugs, I gotta tell you, the app from this company that lets you see the rug in your room is amazing. It saved me a bunch of time and stress to be able to check out how the rug would look before buying it. And on top of that, the discount they gave me made it a really convenient and affordable purchase. The rug turned out to be even better quality than I expected, and I'm super happy with it. I totally suggest using this app and snagging those discounts from this company.


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    Runner rug matching previous purchase

    I was trying to find a runner rug that would go with two I got a while back, but couldn't remember where those came from. I looked through a bunch of rug websites and came across this one with really detailed and nicely shown rugs. And guess what? I found the exact match I needed! Picking out the rug was simple, ordering was easy, and checkout was smooth. Thanks for making my search so easy and for selling such a lovely rug.


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    Large rugs purchase

    The variety of big rugs at this store is really impressive, and you can't beat the prices. I've bought all the rugs in my house from here. The quality is top-notch, and they offer a wide range of styles to pick from. I definitely suggest giving them a look if you're looking for a new rug.


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    Circle rug purchase

    I didn't have any experience with this company before I decided to buy a circle rug. I really liked the design and colors, and I'm hoping they look just as good in person as they do online. One thing that worried me was that I couldn't easily find clear return info on the website. I searched for it but didn't see it. Overall, I'm looking forward to having a good experience with these rugs.


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    Easy navigation, filter options, undecided on product

    The website was really easy to use and I liked how I could use filters to find the ideal rug I wanted. But, I had some trouble when I tried to read reviews because it kept timing out, maybe because a lot of people were trying to access it due to a promotion. I hope they fix this issue soon because reviews are crucial for me to decide on a purchase. As for the rug, I can't say much until I actually get it and see how it is.


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    Multiple rug purchases

    I've bought a bunch of rugs from this company and every time has been great. The rugs are always top-notch quality and there's a ton of options to choose from, so I can always find exactly what I want. Plus, the customer service team is really helpful and easy to work with if I ever need to return a rug. Overall, it's been a smooth and hassle-free experience, which makes me a happy customer.


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    Affordable prices, user-friendly website

    I just bought something from this company, and I gotta say, I was really impressed with how cheap their stuff was and how easy it was to navigate their website. They had a lot of different rugs to choose from, so I found exactly what I wanted pretty quickly. Checking out was a breeze, and I liked being able to track my order. All in all, I had a really good shopping experience with them.


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    Rug selection

    I'm a regular customer at this company and I just have to say, their website is so easy to use. I love how I can easily navigate around and search for exactly what I want. They have a huge selection of rugs in all different styles, so there's something for everyone. I really like that I have so many options to choose from, I always find the perfect rug for my home decor.


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    Discount reminders

    I really like shopping at this store because they always have great discounts and promo deals. It feels like they're really watching out for my wallet! And who doesn't love saving money when buying rugs?


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    Rugs (multiple purchases)

    I've bought a couple of rugs from this place before and they've always been great quality. They're really easy to clean and are budget-friendly, which makes it easy to switch them out every now and then without feeling too bad. Overall, they're a good option for getting affordable and long-lasting rugs.


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    Rug pad issue resolution with online representative

    I just wanted to share that I had a problem with the rug pad I got from this company. But, their online customer service person really helped me out and solved the issue fast. I was so thankful for their quick and friendly help. I'll definitely tell others about this company and I'll be coming back again myself.


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    Promo code question answered quickly

    I had a question about a promo code and the folks were quick to respond! Then I was able to order my rug without any issues. Also, love how you can see what the rugs look like in a real room!


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    Rug purchase

    I just got a rug from this website and I gotta tell ya, I was really impressed. They had a lot to choose from, the prices were good, and the shipping was quick and free. I found exactly what I wanted with no problems at all. Rugs USA is where I'll be shopping for rugs from now on, for sure!


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    I bought a cute rug for my room

    I really love shopping at this store because I found the perfect rug for my room and it looked exactly like it did on the website. The prices are great and the shopping was so easy. I'm very happy with my purchase and will definitely be returning in the future!


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    Rug credit card authorization issue

    I ran into a little issue with my credit card when I tried to place my first order. I reached out to customer support and Vikas really came through for me. He replied super fast and got everything sorted out so I could order the rug I had my eye on. What a hero!


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    Area rug

    I just bought a new area rug online and the customer service was awesome. I had a little issue with my order, but the customer service team took care of it right away. The rug is really nice and exactly what I was looking for. I'm happy with my purchase and will definitely shop here again.


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    Expensive rug purchase

    I just bought a rug online that cost way too much, and let me tell you, it was a major letdown when it showed up. Dealing with their return policy was a nightmare - they wanted to stick me with this crazy fee to send it back. After a lot of arguing, they finally caved and lowered the cost, but the damage was done. Lesson learned: I won't be shopping with them again.


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