Sextoyzone - Overall Rating based on 21 reviews
Featured Reviews
Reviews (21)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Incorrect item, refund, return process
I bought a harness from that store not too long ago, but got it in the wrong color. I followed their return process and sent it back to Canada like they said. Even though I showed proof that I mailed it back, I still haven't gotten my money back after a whole month. They haven't been keeping me updated and it seems like they're not sticking to their own return policy. Now I'm out of cash for both the item I bought and the shipping fees.
Cancellation due to shipping restrictions
I ordered something on this website, but they canceled it saying they could only ship with FedEx because of a deal with their supplier. I was annoyed because FedEx doesn't deliver to my area. It's not fair that they only use FedEx when they don't cover all of the US.
Vibrating strap-on
I am loving the vibrating strap-on I bought! It's seriously amazing with such good quality materials and the vibrations are next level. The adjustable straps make it super comfy to wear and the remote control just adds to the excitement. I totally suggest this for anyone wanting to add some fun in the bedroom.
Product replacement request
I recently bought something from this website, but it turned out not to be what I was hoping for when it arrived. So, I decided to get in touch with their customer service to talk about getting a replacement. To my surprise, I got a reply from a representative just a week after reaching out. The person I spoke to was really professional and understanding. They sorted everything out and made sure a replacement was sent my way. I got the new product within the next week, and I was happy with how everything turned out. I gotta say, I was impressed with how quick and helpful the customer service team at this website was.
Vibrating egg
Oh my gosh, this little thing is amazing! It's so cool and fun to play with. It's small but really strong. The different vibration options are fantastic and they definitely make things more exciting in the bedroom. I'm really enjoying it!
Great customer service, fast delivery, high-quality toys
I really love ordering from this store. Their customer service is amazing, the shipping is super fast, and the toys are great quality. I had a problem with one of my toys being messed up, but they sent me a replacement real quick. It's obvious that they really care about their customers and make sure they're happy.
Vibrating cock rings
I bought some vibrating cock rings from Sextoyzone and I gotta say, I'm really happy with the quality. They were just like how they were described on the website and came pretty quickly. Plus, the customer service was super helpful and quick to respond to my questions.
Vibrating dildo
I gotta say, the customer service at this place is seriously amazing. They really go the extra mile to make sure your order gets to you on time and in discreet packaging. The only downside is that their website can be a bit slow to navigate. I have pretty fast internet, but it still took longer than I thought to check out what they had. Overall, it was a great experience with just a few little issues that could be fixed by upgrading their hosting.
Purchased toy discreet and fast
I was really happy with my purchase from Sextoyzone. Their customer service was amazing - they always responded quickly and helped me out with any questions I had. Plus, the delivery was quick, discreet, and free, which I loved. The product I got looked just like the picture, and they even threw in a free gift. I've never had such a good experience with customer service and products in this industry before. It's important to keep things private in this area of life, so I really appreciate how the team at Sextoyzone respects their customers' privacy.
Edgy purchase
The customer service at this place is terrible. I ordered something and needed to return it because it didn't meet my expectations. But you know what? They completely ignored me. They haven't replied to my emails or picked up my calls. It seems like they don't care at all about their customers. It's been weeks and I still haven't heard anything. It's just not right.
Various items
I bought a bunch of stuff from this store because their prices were pretty good compared to other places online. But then one of the things I got was just not working out for me. So, I hit up their customer service because they say they'll make sure you're happy with your purchase. They were quick to get back to me and said they could swap out the item for something else. I said okay and paid the difference and a restocking fee. The new thing they sent me was a total dud, though. When I let them know, they said to send back both items for a refund and they'd give me a number for it. But they dropped the ball and never followed up. I kept emailing them, but they never got back to me.
Sex toy
I recently bought a sex toy from this store and I have to say, I was really impressed with the whole experience. The ordering process was easy and stress-free, with clear instructions and secure payment options. The customer support team was amazing, they were so professional, knowledgeable, and quick to help with any questions I had. The pricing was good and I liked that even with a small order, I still got free shipping. The delivery was quick and it got to me right on time. Overall, I had a great shopping experience with this company and I would definitely recommend it to others.
Vibrating toy
I bought this vibrating toy from an online store, and I gotta say, I have some mixed feelings about the whole thing. The website is pretty slow when it comes to processing orders. I placed my order a few days back, got the confirmation email and then total radio silence about shipping. I tried to call the seller using the numbers on the site, but they didn't work. It wasn't until I opened a dispute on PayPal that I finally heard back from the seller after two days.
Vibrating butt plug
So, yeah, this store is seriously amazing. The stuff I got was just like they said it would be on the website. The delivery was fast and came in a plain package on time. The customer service was really great - they were professional, discreet, and super helpful. That's super important in this kind of business and they totally got it right. The website is really modern, easy to use, well-organized, and looks really professional. Overall, I totally suggest checking out this store because it went above and beyond what I was expecting. Two big thumbs up from me!
Two items ordered 3 weeks ago
I bought some stuff from this website about three weeks back, and I haven't heard anything since I got my order confirmation. I'm really frustrated because they're not giving me any updates, and none of the phone numbers on their site even work. Plus, they're not responding to my emails either. I'm getting concerned that I might have just wasted almost $100 on this purchase. Those good reviews I saw before buying now seem kind of fishy because they all showed up at the same time. Overall, I wouldn't suggest this site to anyone after what I've been through.
Product received damaged
I recently got an order from Sextoyzone, but the item inside was busted. Luckily, their customer service folks were super helpful and fixed the problem right away. They sent me a new item no problem, and I thought they were really quick in sorting everything out. Even though there was a hiccup at first, I was pleased with how they handled it. It hasn't put me off from thinking about ordering from them again down the road.
Excellent customer service and quick delivery
I gotta say, I was super impressed with the customer service I got from beginning to end. They processed my order super fast, and my package was shipped right away. I got my order in only 3 days, way quicker than I thought. Plus, the prices were really good, and they even threw in some free gifts with my order. That was a nice touch! All in all, I'm really happy with how everything went and I'll definitely be coming back for more in the future.
Realistic Doll Purchase
I bought this super realistic doll from Sextoyzone and let me tell you, it felt almost like it was actually alive sometimes. The level of detail in the design and materials used is seriously impressive, making it feel like a real experience. Just a heads up though, this doll is pretty heavy so you gotta be careful when handling it, especially if you're not used to moving or lifting heavier stuff.
Awesome toys
Dude, this store is awesome! The toys were exactly what I was looking for and they arrived super quickly. The customer service was amazing, they were so friendly and helpful. The website is super easy to navigate and looks really nice too. I definitely recommend this store, it's seriously the best!
Adult
Good experience. Very low pricing. Shipping was a bit slow (7 days) but free and my items were packaged good. For such a price (at least 30% lower) can wait longer time.
Review with most votes
Excellent experience
Great small adult shop. Many hard to find products. Very happy with my order. All other stores was sold out for what I wanted! Read onBy: Ann