Shapermint Reviews
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Blue bodysuit order
When I first saw that the amount I was being charged for my orders was different from what I expected based on the currency listed, I got pretty frustrated. But I have to give credit to the company's customer service for quickly fixing the problem. I was about to cancel my purchases when I found out my orders were being processed in US dollars instead of Canadian dollars.
But the person I talked to was really helpful and understanding. They not only fixed the mistake but also gave me a $10 US credit as a nice gesture. This unexpected solution made me change my mind about cancelling my order and I was really impressed with how the company cares about making customers happy.Shapewear and bras
I recently bought some shapewear and bras from this website, and let me tell you, it was a bit of a headache. I had some technical issues when trying to place my order, and then I had a question about sizing that needed some help. The customer service people I talked to really worked hard to help me figure everything out. However, I did get disconnected from the chat at one point, so I had to start all over again. It took me a few hours, but I finally got everything sorted out and got my order placed. Even though I had some trouble at first, I do appreciate the effort the customer service team put in to make sure I was happy with my purchase.
Wireless bra purchase
The customer service was amazing and really came through for me when I needed help with choosing the right size. They guided me every step of the way and I ended up buying the wireless bra, which has been a total game-changer! It's super supportive and so comfortable, it feels like I'm not even wearing anything. I started with just one, but I loved it so much that I wanted to have more in different colors. Unfortunately, some colors were sold out, so I'm eagerly waiting for them to be restocked. My only complaint is that I wish there were more vibrant color options to choose from, as the current choices are a little boring.
Seamless shapewear
I absolutely love the seamless shapewear that I got from this company! It's seriously amazing. I get compliments every time I wear it, and it's so dang comfortable that I forget I have it on. The quality is top-notch, perfect for wearing it every day. I definitely want to get one for every day of the week now! Their website is so easy to use, and I was able to make changes to my order without any issues before it was shipped. I initially bought something similar from a department store, but now I'm definitely going to be buying directly from their online store because it's just so convenient and hassle-free.
Leggings without pockets, exchanged for a comfortable bra
I had a really good experience with the exchange process. I bought a pair of leggings that I wanted to return because they didn't have pockets. When I reached out to customer service about returning them, they suggested exchanging them for something else instead. I ended up donating the leggings like they recommended and picked out a bra instead. The bra I got was super comfy and better than I thought it would be. I'm really impressed with how easy and quick the exchange was with this company.
Shapewear, Bras, Returns
I had a great time shopping with this company. They kept me updated on my deliveries and the chat option was super handy for any questions I had. Returning items that didn't work out was a breeze, which made it easy to get the right size. I did notice that sizes varied between bras, but exchanging for a better fit was simple. In general, I think this company is reliable and customer-focused.
Shapewear purchase
I just bought some shapewear from this company and I have to say, I'm pretty happy with how it all went down. The package showed up in a decent amount of time, especially considering it came from overseas, and the quality of the fabric is top-notch. Only thing is, I went with a smaller size thinking it would give me that extra squeezin', but it's a little tighter than I bargained for. The body suit had a few tiny fit issues, which might be because I'm on the tall side. Even though I still gotta wear a bra with the vests, the shapewear is comfy and does the trick.
Shapewear garment
I recently bought a shapewear garment from this company, but it didn't really work for me. The design just wasn't my style and it wasn't as comfy as I wanted. So, I contacted their customer service team to ask about returning it or getting a refund. To my surprise, they gave me a refund right away without any trouble. And they even said I could keep the garment, which was super generous and not what I expected at all. This wasn't the first time Shapermint went above and beyond for me, and they're definitely a reliable company that keeps their word.
Wireless bras
I recently switched to wireless bras because regular underwire ones always bothered me. I tried a bunch of different brands and styles, but then I found these wireless bras on sale and decided to give them a shot. I'm so glad I did because they are super comfy and fit just right. The material is really soft and gives me the perfect amount of support without any annoying wires. I've swapped out all my old underwire bras for these wireless ones and I couldn't be happier. I can't wait for new colors to come out so I can add them to my collection!
Broken bra replacement
I was pretty bummed when my order from Shapermint came in and one of the bras was already falling apart. But when I reached out to customer service, I was pleasantly surprised by how helpful they were. They not only replaced the damaged item but also gave me some great advice on picking out the perfect bra style. Their expertise and willingness to help really stood out to me, and I felt like they went out of their way to make sure I was happy. I gotta say, I was really impressed with the top-notch customer service from Shapermint.
Canadian vs USA dollar mix-up
I ran into a problem with the currency conversion when I was checking out. The price I was told was in Canadian dollars, but I ended up getting charged in US dollars and then converted back to Canadian, which made me pay more than I thought I would. It felt a bit unfair, especially since the bras are made in Canada. But on the positive side, I really do like the product!
Comfortable and supportive truekind bras
I just bought two truekind bras and let me tell you, I am seriously impressed. These bras are super comfy and give great support. Before, I couldn't stand wearing bras because of spillage and the wires digging in, but now that I have these truekind bras, I wear them constantly. I even gave my old Victoria's Secret bras to my mom. I love these bras so much that I'm gonna buy them in every color once they restock my size.
Shapewear
OMG, I couldn't find the right size for my shapewear, but the return/exchange process was amazing! They have this 60-day guarantee where you can get a full refund if you're not satisfied. It was like, so simple and hassle-free! Now I can't wait to get my new one and hopefully it fits better this time.
First purchase experience
I just bought something for the first time and it turned out to be too big for me. But I have to give credit where it's due - the customer service I got to fix the issue was really top-notch. They were super fast at getting back to me and made sure to take care of everything without giving me any trouble.
Shapewear purchase
I recently bought some shapewear from this company and I was a little worried about picking the right size. However, a rep told me I could easily return or swap it if it didn't fit. Their customer service really helped calm my nerves and made me feel better about my purchase. I've bought bras and camisoles from them before and always been impressed with how well they fit and the quality of the products.
Easy website navigation, wide size range
The website was easy to use and had a lot of options to choose from. I liked that they listed size equivalents like S, M, L, XL, etc. to help find the right fit.
Seamless Bodysuit Purchase
I just bought a seamless bodysuit but got the wrong size at first. When I contacted customer service, they connected me with a fit expert who helped me switch it out for the right size. The bodysuit is super comfy and I can wear it all day without feeling restricted. The only issue is that the snaps are a little tricky to deal with, so I usually just pull it off when I need to use the restroom. Overall, I'm happy with my purchase and the help I got from customer service.
Shaping leggings, camis, and bras
I got a bunch of shaping leggings, camis, and bras from this shop. Gotta tell ya, I'm super happy with what I got. Everything fits just right and feels like it's made really well. The leggings are my fav - they're tough, soft, and stretchy, but they still keep their shape and give me the support I want. The camis and bras are also top-notch and comfy for wearing all day. I'll for sure be coming back for more because of how great everything is.
Great item, too much info, excellent customer service, happy, quick delivery, pleased
Hey there! I recently got this really cool item from this one place and it was awesome, but honestly, they could ease up on all the info they bombard you with after you place an order. I ended up accidentally ordering two of the same thing because I missed the line that said I already ordered - oops! However, their customer service was amazing and they helped me sort it out. The item arrived quickly and I absolutely love it!
Review with most votes
Comfortable, Soft, Easy-to-Wea
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