Spotlight: What are our customers saying?
mijn shipping date is 2021/06/29. tot op heden 24/07/2021 bedrag van 174,58 euro nog steeds niets ontvangen . nog eens 6,90 dollar bij betaald . heel misleidende info in een terugkerende mail...Read on
Great company to work with... ran out of my size...offered to send me anything else to replace it and then sent one for my daughter and now they have my size back in it and are sending it!! I’m so ...Read on
BELLE lily is good and trusthworthy and i am aware after using for four months. they always send the best designs . And also have the all lates trend which make it quite easy and to buyRead on
Got an amazing dress for my sister's wedding from them. And it turned out to be the best. They really got it right way. The quality of cloth was upto the mark. Truly amazing.Read on
I purchased two shirts from Bellelily and one was over a size to small and the other fit very poorly. I requested a return and before they would consider a return, they requested I put the clothes...Read on
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mijn shipping date is 2021/06/29.
tot op heden 24/07/2021
bedrag van 174,58 euro
nog steeds niets ontvangen .
nog eens 6,90 dollar bij betaald .
heel misleidende info in een terugkerende mail .
zou graag of mijn kleren krijgen of mijn geld terug
Great company to work with... ran out of my size...offered to send me anything else to replace it and then sent one for my daughter and now they have my size back in it and are sending it!! I’m so happy!!!
BELLE lily is good and trusthworthy and i am aware after using for four months. they always send the best designs . And also have the all lates trend which make it quite easy and to buy
Liar. Don't scam people into thinking this company is anything but trash. You either work for the company or a bot. This company is a scam.
I agree with Joe. Horrible.
Bunch of liars and thieves
The only truth in this thread is from Joe, Ashley and Sue. Bellelily is borderline fraud with their "business" practices. Not worth the deceptively low prices. Further complaint to China gov't for subsidizing shipping for companies like this to get products out...while we can't get the crap back to them without paying triple the item value or more.
This company is 100% scam (my opinion). Ordered shirts and didn't fit properly and now they are claiming I didn't measure right and I got what was asked for. Too, top that the shirts were (are) very poor quality. So true, you get what you pay for. I want to return them but they are dragging out responses so 7 days will pass. I will end up with this crap and out money. Never again.
CLOTHING AND SHOES
Bellelily's clothes and shoes are cute and priced reasonably. I had an issue with the way I measured prior to purchasing a product. Customer Service was great helping me to exchange the product. I will definitely purchase from Bellelily again.
I ordered a pantsuit the first week in June and it still has not arrived. I contacted the company via their site and have not gotten a response back yet. I paid my money and got NO PRODUCT!!!
Thank you for all of the reviews, I'm glad I looked into this before I submitted my order!!!
SOOOO glad I checked out reviews before just ordering... It's sad ppl do this ...... The pics r super super cute n I was gonna Just order 4shirts and now I'm sooooo glad I didn't ... Little bummed tho bc the prices r amazeballs ????
Agreed with everyone who commented, these clothes are AWFUL! Such poor quality. So sad.
Ordered 68.00 worth of stuff and still haven't received anything. Will definitely be filing a fraud claim with my card.
Got an amazing dress for my sister's wedding from them. And it turned out to be the best. They really got it right way. The quality of cloth was upto the mark. Truly amazing.
I purchased two shirts from Bellelily and one was over a size to small and the other fit very poorly. I requested a return and before they would consider a return, they requested I put the clothes on, take a picture (in good lighting) and send it to them. They also wanted my measurements sent to them. Given that one of the shirts was so small I could not get it on, I refused to send them a picture basically on me in my ....
Stay away from this company unless you know you'll just keep whatever they send you. Shein is much easier to deal with for basically the same price point.
DO NOT WASTE YOUR MONEY. The quality of the items is terrible and the customer service is even worse. I used their sizing guide and the sandals still did not fit. Customer service told me to gift to someone and offered me a discount on my next order. I won't be ordering again since they can't even make this issue right with me. The shoes aren't even nearly the quality I had hoped after spending $30+ I can find something better for that money at my local Target!
Got my shirts from them. And they were absolutely worth everything. Truly amazing clothing with a great quality. I would definitely shop from them again. ❤️
I had purchased 4 t-shirts from this website and they were delivered within the given time and in well condition. Quality is pretty decent for the price.
Are they true to size?
No not true to size, horrible quality. Super disappointing!
Really impressed with their clothing style. They provided me the best quality shirts. Highly recommended.
The quality of product is excellent. The service is very friendly. I would love to recommend them.
OVER $200+ IN CLOTHING - I CHECKED THE SIZE GUIDE BEFORE ORDERING TOO!
Nothing fits, has the described quality or pattern as pictures or described. The website clearly stated I can return for a full refund if in original packaging, unworn and tagged. When I received my item there was an address on the label titled "send all returns to:" with a US address - but that bag was mistakenly thrown out. I went through all the motions to request a return over the span of 2 + weeks and I am getting the shaft from this company. They take their time requesting pictures - which i send. Then they only offer me a partial refund. Now they offer for me to send back to China on my dime for postage. But the very best part: ALL OF MY EMAILS TO THEM ARE GETTING RETURNED (from 2 separate email addresses) because they mark me as SPAM! I am unable to reply back to their emails without it getting kicked back. I send as a new message - it gets kicked back. I send from another email address with the prior correspondence attached and I get one reply (without an acceptable solution) and then I AM MARKED AS SPAM AGAIN. This is a joke. I want to return these in the US as stated on their website. Nothing has even been TRIED ON - that is how misrepresented these sizes are - and I've done everything right! Please see attached for examples of the BS correspondence from this company and all of my BLOCKED attempts at resolving this.
I am CLEARLY not the only one this company jacks around. They are bad behavior and scammers! The return label had a US return address on the label! It stated in order to return that it needed to be approved by contacting their customer service! Their customer service has played this game for over a month! I cannot wear any of these items of clothing! I am a size M and wear a M-L because I do not want things to be too tight - I wanted a baggy look in some of the items ordered and I ordered WAY UP in size and they DO NOT EVEN FIT ME AS THEY ARE TOO SMALL! I even ordered 2XL items! The material is cheap, the colors off and the return policy is bull ...! Please please help me! This is not fair and I checked with USPS and it would cost me $263 to send back these UNWORN, UNOPENED items that I tried to return in the first 2 days of receiving! I am playing by all of the rules and I was scammed and mislead by the advertising of their products in quality, size, color and return policy! I do not want a partial refund, I want to return these items for a FULL refund to the address on the label that I so very much so wish my husband did not mistakenly throw out! This company is unethical and I feel like my purchase is not protected even with PayPal if I still need to prove otherwise! And a side note - all of my correspondence through email with them is STILL marked as spam and all get bounced back to me - as Bellelily immediately emailed me when I opened this claim and asked for me to close this claim and accept store credit for a partial amount... Funny how it took them weeks to respond prior but as soon as I opened a Pay Pal claim against them they responded within 2 hours. Please let me know if you need any other proof of correspondence or pictures of what I did receive vs what I should have! Thank you for your time!
I would not recommend anyone use this site. I ordered a jacket online and then tried to return it (too small/colour not right/style not right) but customer service just sent me a flurry of emails fobbing me off (asking me to send photos of me in the jacket very weirdly so that they could send them on to their "suppliers") and only offering a 30% refund instead of a full one. I would be very sure you want the item(s) you order because unlike other normal clothing sellers/distributors you will not get a refund.
Aztec geometric pocket jacket
This was most definitely negative experience! I paid $37 for this so called “jacket” that looks like it cost $5 for them to make. Frazzled edges looked Un-sewed, no tassels as shown in pic and the material is cheap quality. Do not trust their return policy. All they offered was 20% back which is completely unacceptable! You’ve been warned!
Shirts and shorts
Took almost a month to arrive and the quality is super poor. Very disappointing awful quality, sizes are way off and the material is paper thin with absolutely no give… I’m assuming this all came from China. I spent almost $70 and never get to shop for myself so I’m not happy at all ????
Horrible customer service takes them hours to fix problems, they ignore all the issues never got replacement for missing item , never ever give refunds
Agree Gene! It’s garbage from China. Don’t trust the positive reviews. It’s a scam!!
Awful customer service. They refuse to work with you. They want you to give away the clothes that don't fit, and then have you repurchase with a "discount". Hard pass. Trust me when I say DO NOT BUY from this company. They were expensive. Shipping cost just as much as the product.
I didn't get two things I ordered and also received the wrong size. I send a screenshot of my order with order number and manually inputted my order number with product numbers. No one responded on Facebook, Instagram or email! Do not buy here. They have no customer service. Buyer beware!
I placed an order and going on three weeks with no shipping notification, I emailed them and they told me the reason why they didn’t ship it was because they were waiting for one of the items to stock up again. Never let me know, nothing so they told me to pick something else close to the same price. Well when I did that they told me it had to be the exact price. Mind you it was after telling me close to the same price so I told them to cancel my order. They emailed me back and offered to email me a coupon but never sent it and stopped responding to my emails. Never will I ever order from this place again!
Lace splicing open back midi dress and ruffled hollow out lace splicing dress
Absolutely horrible. The dresses are obviously cheaply made and the pictures are not how they look at all. The company continues to tell me that my return is approved since they did not work out, but refuse to tell me where to return them to. They offered me a refund if I left a good review also. I started a dispute in paypal, but I don't know if they'll support me or not. Bellelily has offered me a refund of only $12 or $20, it changes every time of my $56 purchase and they want to charge me triple shipping. It's not worth the headache, but I just want to let you all know DON'T BUY FROM BELLELILY!!!!!!!