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Socks order never arrived
I bought three pairs of socks from this company, but sadly, they never showed up. I tried to ask about the shipping details, but I didn't hear anything back. And when I finally did get a response from customer service, they weren't helpful at all.
Socks
The socks are good quality, but I had some trouble trying to return a pair. I got them on sale a few weeks ago and wanted to send one back, but it was a struggle to get a return label or address. Every time I asked for help, I just got excuses and delays. If their guarantee is anything like their return process, I wouldn't suggest buying from them again.
Large ill-fitting socks
The socks I bought ended up being way bigger than what the size chart said. I tried getting a smaller pair but they still didn't fit right. Plus, it took forever to get both deliveries. When I reached out to customer service about the sizing problem, they weren't helpful at all. My whole experience with this company was really terrible, so I'd recommend staying away from them.
Overdue socks order
I ordered a pair of socks from this place over a month ago and I still haven't gotten them. And to make matters worse, they haven't even bothered to reply to any of my emails. Can you believe that? Ignoring customers like that is just not cool. If you can't fill orders, the least you can do is keep customers in the loop.
Expensive socks, unfulfilled order
I was really let down by my recent shopping experience. I spent a lot of money on some socks, but they never showed up. Customer service didn't seem to care and just told me to deal with the courier on my own to try to get my package back. It was super frustrating and made me feel like I was on my own. Also, the fact that they didn't take Paypal should have been a warning sign. I wish I had just gone with a brand like Smartwool instead.
Incorrect size socks
I wouldn't recommend shopping at this place. I bought some socks there, but they sent me the wrong size. When I asked for a return label, customer service wouldn't give me one and just offered a small 25% refund instead. It's been more than 3 weeks now and I still have these socks that don't fit. It's frustrating, so I suggest finding somewhere else to shop.
No package. Payment taken.
I ordered something and paid for it, but it never showed up! The customer service team replied at first, but then ghosted me after I showed proof that I paid. Now, three months later, they're trying to tell me they delivered it with some fake screenshot from a different country on a different date! That's so sketchy.
Pair of socks
I bought a pair of socks from this store not too long ago. Right after I placed my order, they charged my card. But guess what? I never got the socks. They gave me a tracking number to keep an eye on the delivery, but every time I checked, it said there was no info. I tried getting in touch with customer service a bunch of times, but no luck. Now I'm starting to think I got scammed. It's been a real bummer of an experience.
Socks purchase
I finally got my hands on a pair of socks from this place, but man, it was a real challenge. The socks are awesome, no doubt about that, but dealing with them always being out of stock is just plain irritating. And their customer service? Don't even get me started. They are by far the most incompetent group I've ever come across. It's like talking to a brick wall every time I need help.
Online shopping
I recently had a pretty bad experience with an online store when I tried to buy something. Even though I changed my mind before completing the order, I still got charged. I tried emailing their customer service four times in four days to cancel the order, but they pretty much ignored me. I only got one response. Then, I got notifications saying the order was confirmed and shipped, which left me feeling frustrated and disappointed with the whole ordeal. It's really disheartening when you feel like your money was taken unfairly, and the company doesn't seem to care about fixing the problem.
About Silverlight
Hiking is a long, vigorous walk, usually on paths over a long distance. The duration of the activity can vary from half-day to throughout 20. Hiking can help lower the risk of heart disease, improve blood sugar levels, boost bone density, and improve balance. Hiking also leaves one rejuvenated and happy. This activity is perfect for those that live sedentary lifestyles. Getting the right hiking gear like socks can sometimes be daunting as innumerable online stores are claiming to offer high-quality hiking socks at reasonably priced rates. How then can one identify an online store with a good track record? Which of these online stores is worth considering visiting? Maybe Silverlight. You should read honest customer reviews of Silverlight here to know if their products and services align with your needs.
About Silverlight
Silverlight a privately held company whose history can be traced back to 2018, when it was founded by Ralph S; a hiking enthusiast and also trail runner. The company asserts its passion comes from the lack of specialized hiking socks on the market. And this, however, claimed to have achieved raising 40,000 dollars through crowdfunding on Indiegogo.
Product and services of Silverlight
Silverlight offers hiking socks that are either white or black, ankle or crew, 1,3 or 5 packs, and in multiple sizes. They maintain to offer free shipping services, lifetime guarantees, and free returns.
Compliments, Complaints, and Tips for Silverlight
Have you used any of the hiking socks offered by Silverlight before? If your answer is in the affirmative, then how was your experience like? Is their website user friendly? Are Silverlight’s products and services worth suggesting to your friends and colleagues? We await your feedback!
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Contact Information
Categories Silverlight
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Seite online seit: January 22, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Online shopping
I recently had a pretty bad experience with an online store when I tried to buy something. Even though I changed my mind before completing the order, I still got charged. I trie... Read onBy: Kyler Ankunding