Smart Nora - Overall Rating based on 21 reviews
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Faulty product
I received a faulty product back in early April, and it just wasn't working out for me. I decided to contact their support team on April 25th to see about getting a return. Initially, they responded pretty quickly, but when I mentioned wanting to return the product, they stopped responding altogether. I've tried emailing them three more times since then, but I haven't heard anything back. It seems like their so-called "return" policy is more like a tactic to avoid dealing with customer requests until it's too late to return the item.
Disappointing purchase experience
I was really excited to try this product, thinking it would help me sleep better. The first night went well, but after that, it just stopped working altogether. I tried contacting customer service three times, but all I got back were generic responses saying they'd get back to me (which they never did). Trying to return the product was a total nightmare, they made it way too complicated. In the end, it was a total waste of my time and money.
My terrible experience with CS
Oh my goodness, seriously, the customer support was just terrible! I sent FOUR EMAILS trying to get a refund within the 30-day trial, and they completely ignored me. It's so frustrating how they're trying to make me go past the trial period so I can't get my money back. UGH!
Return label delay
Smart Nora was really helpful when I was having issues with the product, but it's been more than a week now and they haven't gotten back to me about sending a return label. Even though they said I'd get it in 1-2 business days, I still haven't heard anything from them.
Life-changing sleep solution
Smart Nora has really changed my sleep for the better. I had been having trouble with sleep apnea tests and couldn't stand using the regular gear because it was so uncomfortable. That's when I decided to give this new product a try, and it's been a game changer. I'm finally getting the good night's sleep I've been missing out on for years. Not only has it stopped my snoring, but it's also reduced those middle-of-the-night trips to the bathroom. The technology behind Smart Nora is pretty amazing - it actually listens to how you breathe and adjusts to help you breathe better, which gets rid of snoring. I can honestly say that this product is the real deal and has made a huge difference in how I live.
Sleep device
I bought this sleep machine more than a year ago and it's really helped me get better sleep. It's made a big difference for both me and my partner, helping us finally get a full night's rest without any interruptions. This machine has not only cut down on noise in our bedroom but it's also stopped me from waking up constantly throughout the night to readjust. We did have a small problem with the motor, but the customer service I got to fix it was amazing. I would definitely suggest this product and company to anyone who needs better sleep.
Smart Nora anti-snoring device
My Smart Nora anti-snoring device is getting up there in age, and it's been showing some wear and tear lately. I decided to contact Customer Service for some help, and I was really impressed with how knowledgeable and efficient they were. The team figured out the problem right away and sent me the replacement parts I needed to get my device back in working order. It's rare to find a company these days that actually cares about their customers like Smart Nora does. I can't recommend them enough for their top-notch products and amazing customer service.
Snore-stopper pillow
This snore-stopper pillow has been a total game-changer for my partner and me! We used to dread those sleepless nights due to his loud snoring, but now, as soon as I hear a snore, I know this amazing pillow will do its thing and shut it down without my partner even realizing. Yeah, it's a little on the expensive side, but with the 30-day guarantee, I would definitely suggest giving it a try!
Sleep solution purchase
The Sleep solution has really changed our lives for the better. Dealing with a partner who snores is no joke, but thanks to this thing, we're able to sleep in the same room without any interruptions. It's super user-friendly and the customer service from the company has been amazing. Even after 5 years, it's still going strong and hasn't cost us much in maintenance. We'd definitely suggest this to anyone who's dealing with snoring problems.
Misleading product description
I was pretty let down by this product. It said it would help with snoring by moving your head gently to stop the noise, but it didn't really do much for me. Even though they claimed it could handle even heavy heads like mine, it just didn't do the trick. I was really counting on this to fix my snoring issue, but it just didn't measure up. On top of that, it's pretty pricey, so finding out it didn't work as advertised was a real bummer.
Improved sleep and saved marriage
Smart Nora has been a total game-changer for me. I tried a bunch of different things to stop my snoring, like mouthpieces and stuff, but nothing worked right and just made me uncomfortable. But Smart Nora really improved my sleep without any of those previous problems. I was worried about using it while traveling, but turns out it's super easy at home and overseas. I had a problem with the air pump recently, but the customer service team sent a replacement real quick. I've already told my friends about Smart Nora and think anyone wanting better sleep should give it a shot.
Anti-snoring device
I bought this anti-snoring gadget from the company, thinking it would help me sleep better. But, turns out, it didn't work for me, so I sent it back for a refund almost three months ago. Still haven't gotten my money back. I've sent a bunch of emails asking about my refund, but no response from them. This whole lack of communication and slow refund process is really irritating and I'm not happy with their customer service at all.
Snore Stopper
Oh my gosh, this thing is amazing! My dad's snoring used to keep me up all night, but with this snore stopper, I can finally get some sleep. And the customer service is incredible. They're always so helpful and quick to fix any problems or send replacement parts. If I could, I'd give them more than 5 stars!
Anti-snoring product
I just got this anti-snoring thing and I gotta say, it's working way better than I expected. I've tried a bunch of other mouthpieces before that were just uncomfortable and didn't do anything. But with this one, I can't even tell it's there when I'm asleep. And the way it gently nudges me when I start snoring? Works like a charm. Plus, the customer service was top-notch. They were super quick to help out with any problems and make sure everything was sorted out.
Awesome gadget
I really love this gadget! It's just so cool because it's small and doesn't need any strange stuff like pills or nose contraptions or straps. And it's really smart because it can actually tell when I'm snoring and then it helps me sleep better. It doesn't stop my snoring completely every time, but it has definitely made a big difference in my sleep and has me feeling way less tired during the day. I think it probably stops most of my really loud snoring too, which is pretty awesome.
Pillow purchase for husband's snoring
I thought that pillow would finally put an end to my husband's snoring, but man, it actually made it worse! What a total bust! And when I reached out to return it, the company completely ghosted me. Such a bummer!
Neglected customer service
I was really let down by the customer service I got from this company. I sent them multiple emails asking for help, but never heard back from them. And on top of that, I didn't even get a call back for the consultation I requested on their website. It's so annoying to feel like you're being ignored, especially when you're just trying to get info on something you want to buy.
Sleep aid device purchase
I bought a sleep aid device not too long ago, but it didn't work like I hoped it would. It's a bummer that it didn't do the trick, but the real headache started when I tried to send it back and get my money back. I had to contact them a bunch of times just to figure out how to return it, and even though I did everything they asked, I haven't heard anything back about my refund. Not hearing from them and waiting forever for my money isn't making me a happy customer, that's for sure.
Base replacement after 2 years
After having this product for a few years, I ran into a problem where the base had a red light on and needed to be replaced. I contacted customer service and Nicholas was really helpful in getting me the replacement order. The new base came within a few days and now my Smart Nora is back to working like new. I'm glad to say that I can now enjoy my sleeping experience with the snoring correction feature working again. Thank you so much!
Waste of money
The device was a total nightmare! It messed up my sleep even more and didn't help with my snoring at all. Plus, returning it was a real hassle. It seems like they want to make it hard for you to send their product back. You have to jump through hoops to get a return label, and then they tell you it might take forever to get your money back. Come on! In this day and age when everything is so easy to do online, their slow return system is just not okay.
Review with most votes
Oh boy , it works !!
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