SMOKO53 reviews
This score is based on 53 genuine reviews submitted via US-Reviews since 2023.
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I needed a replacement fridge for my boba cooler. They sent it out free and I didn't have to ship the old unit back. Delivery was quick. Customer service handled it without fuss. Not perfect, but much better than others.
Hesitant but pleasantly surprised
I almost didn't order — I was nervous, new to vaping and had a bad run with another brand before — but their support quietly fixed my wrong order after I messed up. The pod snaps in cleanly, no constant scrubbing, and that little surprise made me stick with them, mostly happy.
Delivery's great, phone ordering isn't perfect
Been phoning in my e-cig order once a month — I use it daily. Ordering is a bit clunky on the phone sometimes, but staff are helpful and even remember my usual. Parcelforce gets it to me next day, which saves me.
Skeptical, then pleased
I wasn't sure at first — had a couple of slow deliveries from other shops — but this place surprised me. Customer service actually answered and fixed a tracking hiccup, delivery arrived sooner than I thought, and the gifts were cute and solid. I'll keep ordering, honestly.
Too fruity for my taste
Not for me — way too fruity. I ordered Virginia because I smoke roll-your-own and wanted something similar, but it tastes like sweet pineapple. Used it a few evenings trying to switch over; juice seemed fine otherwise and delivery was quick, so I'm glad it arrived fast, but the flavor was a no-go, yuck
Shipping made it pointless
Not worth it. I ordered two things to avoid extra shipping. Then they canceled one as out of stock and sent shipping confirmation for the other quickly. I would have canceled it — shipping cost was about the same. On the plus side, one item arrived fast.
Saved my coffee breaks
I bought this because I hate sweet vapes and was honestly skeptical it’d taste anything like tobacco. Used it every morning with my first coffee and during work breaks — surprisingly, it did the job. Haven't had a cigarette since, felt oddly relieved.
Worth the switch
Stopped smoking, so yes, it's worth it. I first saw SMOKO at a friend's place and they tipped me to try it back in April 2023. Ordered online, simple. Product feels made here, which felt important. Refills are easy. Tastes good. I feel safer supporting a small UK maker.
Low-key obsessed
I'm a big fan of Smoko. Stuff is cute and actually well made — seams hold up, designs are fun. Shipping and support have been spot on for me, honestly. Glad I found them. My only wish: more color options sometimes and fair prices too.
Sneaky little favorites
way cuter in person. My kids nabbed mine so I hide them now. Not perfect — one had a tiny paint nick — still very liked.
Little wins
Pretty satisfied — these bits actually hit the mark. I needed a few cute gifts for friends and a decent face mask for commuting with my bad seasonal allergies, so we kept the big RGB unicorn light and handed out the Boba lights. People liked them, masks fit well thanks to the nose wire, so glad it worked out.
Morning test passed
Right when I noticed I hadn't even thought about a cigarette all morning, I knew it worked. I've smoked twenty years and now use the SMOKO vape every day — with coffee, at breaks, in the evening. UK-made, easy site, neat packaging. Not perfect (battery life could be better), but solid. Already reordered refills.
Cute toys, shaky ordering
I like how these little gadgets feel. Soft plastic, well-weighted, fun to fidget with at my desk. They’re not perfect — some seams show and the paint wears after a week — but they work and bring a smile. Problem is the buying process. Orders got canceled twice without real answers and I spent days emailing support. Other brands would tell you if stock’s low. It’s annoying but product itself is fine.
Short visit, long help
Halfway through my week I remembered that tiny shop on Camden Road — I’d seen it before but hesitated to go in. I worried about service and COVID, and whether it’d be worth it. Daisy and Mike sorted things, patiently, when I was unwell. Not flawless, a bit slow at checkout, but solid help that saved me.
The day I noticed it worked
give it a couple weeks for good.
Quick, thoughtful service
I almost didn't buy during the holidays — figured it’d get stuck in the mail and I'd miss a sale — but they surprised me. They called to say they adjusted my order to apply a discount I missed, checked I was okay with it, and still shipped fast despite bank holidays. The item arrived and looks good so far. Glad I took a chance. Wish the discount was easier to spot on the site, but I'd use them again.
Finally gave it a go
I was halfway through comparing things when I finally hit buy. The site was clunky and a bit confusing, and I kept wondering why they sell bottled e-liquid that doesn't fit their own prefilled pods. Happy to see stuff made in the UK though, that was a relief. The e‑cig actually vaped smoother than I expected, which was a nice surprise. Wish they'd offer refills or explain compatibility better — ask before you order.
Little surprise in the mail
I was kind of skeptical at first but the package arrived sooner than I expected and that helped a lot. Customer service actually replied to my message within a day and was straightforward and helpful, not scripted, which I appreciated. The lamp is plastic and not flawless up close — some slight unevenness and a tiny smudge — but in dim light it looks really nice and does the job. Would recommend if you want something cute and fast-delivered.
Mixed feelings after ordering
I found the shop on Instagram and even told a friend to check it out, so I was pretty stoked to buy two items. They warned about delays (COVID backlog) and said a tracking number would come in about a week and a half. After 17 days with no updates I had to send a follow-up email — finally heard back, but still slow. If you need something for an event, honestly go elsewhere. That said, when they did respond things moved and the items turned out fine, so I'm kind of relieved, just annoyed by the silence.
Underfilled plush, poor returns
confirm return rules and ask for photos first.
About SMOKO
SMOKO is a UK-based electronic cigarette company that specializes in the manufacturing and selling of vaping products and accessories aimed at providing a healthier alternative to traditional smoking. SMOKO's product line includes e-cigarettes, vape pens, and a variety of flavored e-liquids. Established with the mission to help reduce the harmful effects of tobacco smoking, the company focuses on quality and safety by ensuring their e-liquids are made with high-quality ingredients and manufactured within the UK to adhere to strict regulations. While specific details on the company's founding date and founders are not included, SMOKO has positioned itself as a reputable brand in the vaping industry, aiming to offer a satisfying smoking experience without the tar, tobacco, or thousands of chemicals found in traditional cigarettes.
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Contact Information
18 Camden Road
TN1 2PT Tunbridge Wells
United Kingdom
Categories SMOKO
Page Statistics
Last update: December 2025
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Review with most votes
Tobacco-flavored liquid
I've been using the tobacco-flavored e-juice from this company since I quit smoking, and it's the only one I use now. I like that it's not too sweet or has that s... Read onBy: annabel