Smoky Mountain Knife Works Reviews

: 4
75% Would buy here again

Most relevant positive review

  2024-01-19
Knife purchase
You know what? This online store is legit. I've bought stuff a few times now, and every time...Read on
cayla

Review with most votes

  2023-01-30
A Satisfied Customer's Review
I have been a long-time customer of Smoky Mountain Knife Works and have always been impressed wit...Read on
Noel Hermiston

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    Would buy here again
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    A Satisfied Customer's Review of Smoky Mountain Knife Works

    I have been a long-time customer of Smoky Mountain Knife Works and have always been impressed with their selection and customer service. Their website is easy to navigate and they always have a wide variety of knives and outdoor gear to choose from. I particularly appreciate their detailed product descriptions and high-quality images that make it easy to make informed purchasing decisions.

    The prices are also very reasonable and they frequently offer sales and discounts. Shipping is always prompt and I've never had any issues with receiving damaged or defective products.

    I also appreciate their commitment to customer satisfaction. I've had to return a couple of items in the past and the process was always smooth and hassle-free. Their customer service team is responsive and helpful, and they always go the extra mile to make sure I'm happy with my purchase.

    Overall, I highly recommend Smoky Mountain Knife Works to anyone in the market for knives or outdoor gear. They have a great selection, competitive prices, and excellent customer service.


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    Knife collection

    I recently visited Smoky Mountain Knife Works to check out some new knives for my collection, and let me tell you, they had a ton of options to choose from. They had everything from affordable knives to higher-end stuff, so there was definitely something for everyone. The store was super organized, which made it really easy to take my time and find the perfect addition to my collection. I really liked that they were upfront about the quality of the cheaper knives, didn't try to hide anything. <br><br> Even though I didn't have to return anything, I did hear that their return process could maybe use some improvements. But, all in all, I had a great time shopping there. The staff was really nice and knew their stuff, which made the whole experience enjoyable.


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    Knife purchase

    You know what? This online store is legit. I've bought stuff a few times now, and every time, it's been exactly what I wanted. The knives are seriously good quality, and the variety they offer is unmatched. And don't get me started on the shipping - crazy fast, every single time. Seriously, don't think twice about it, this place is the real deal for knives.


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    Pocket knife purchase

    I recently bought a pocket knife from this store, and let me tell you, it was a total disaster. The first knife they sent me was messed up, and when I reached out to customer service, they sent me a replacement that was also damaged. This happened two more times before I gave up on getting a good knife. And when I tried to talk to the higher-ups about it, they treated me poorly and didn't even listen to my concerns. To top it all off, I kept getting their catalog in the mail even though I tried to get off their mailing list several times. It was a total joke of an experience.


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