Sofa Dreams - Overall Rating based on 16 reviews
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Ordering, Delivery, and Assembly
I just bought a sofa from this store and everything went really well - ordering, delivery, and assembly. Their customer service was great and the pricing was fair for the quality of the sofa. I would absolutely recommend this store to anyone in need of furniture.
Sofa quality and service
I was so pleased with the service I got at that store. The employees really helped me find the perfect sofa for my living room, giving great advice and suggestions along the way. The sofa's quality is amazing, and I'm super happy with my decision to buy it. The delivery didn't take too long either. All in all, it was a really great experience!
Top-notch customer service
This team knows how to take care of their customers. When I first walked in, I felt welcomed. They answered all my questions with a smile and made the ordering process easy. They gave me all the information I needed to make a decision. The delivery was on time and went smoothly. I am very satisfied with the service I received from this company. I highly recommend them to anyone looking for furniture!
New sofa with durable fabric and comfortable seats
Our new couch came today, a whole week earlier than we thought it would! The fabric is super tough, which was key for us with our pets. It’s a real nice dark gray and the seats are unbelievably comfy. We’re thrilled with our new couch - it’s perfect!
Extra Sofa XXL with sleeping area
I just bought a Sofa XXL with a sleeper option from this company. The sleeper part is super hard, feels like sitting on a picnic table. Can't lay on it without a mattress topper. It's been a month and it's softened up a bit, but still not great for long-term use. Also, the seat cushions have different levels of hardness which is weird. The sofa looks nice but definitely not comfy.
Corner sofa with real leather, bed function, and 2 USB ports.
I recently bought a corner sofa with real leather, a bed function, and 2 USB ports from this store. The delivery had a small issue, but overall, I was happy with the quality, packaging, and appearance of the sofa. It was packed really well for shipping, so it arrived without any damage. However, I was a little disappointed with the delivery service because even though I paid extra for the "2-Man Handling" option, I still had to help the delivery driver bring the sofa inside my home. This was unexpected since I paid more for that service. Also, the tracking on the website was off because it still showed the items as "In Processing" even after they were delivered. If the delivery process gets better in the future, I might shop here again. But for now, I'd probably think twice, especially for heavy items that need assistance.
Bed purchase
My husband and I bought a bed about 5 years ago, and we had a great experience with the staff at the store. We chose this company because we liked the style and quality of their products, especially their leather sofas which we couldn't find anywhere else. Lately, we were talking about how durable our couch has been, especially the leather, so we decided to order a bed from them.
LED light leather sofa purchase
Communication was great and the sofa got here right on time! We're really happy with our new LED light leather sofa. The quality is fantastic and the design is exactly what we wanted. Thanks for the awesome service!
Recent sofa purchase
I recently bought a sofa from this store and it was a great experience. I just wanted to look around at first, but I was pleasantly surprised by all the different couch sets they had. The staff was super helpful and really knew their stuff. The store manager even personally helped me find the perfect sofa for my living room. The delivery was quick and the team was really nice, making sure the sofa was placed exactly how I wanted it. I also liked that they kept me updated on the delivery schedule, which made everything easy. Overall, I'm really happy with my purchase and would definitely come back to shop here again.
Comfortable Sofa
I've had my sofa for about a year and a half, and I still love it just as much as the day I brought it home. It's super comfy and stylish, even better than it looked online. I would definitely suggest this sofa to anyone who wants a cozy and chic addition to their living room.
Sofa purchase
I recently bought a sofa from this company, and I've gotta say, I've been really let down by the whole experience. The sofa started falling apart pretty quickly, with the leather coming apart at the seams. I reached out for help, and all they did was blame the product. They said they'd send a replacement cushion, but it's been months and still nothing. Their lack of responsibility and communication is not cool. I ended up having to pay out of pocket to fix the cushion myself because of how lousy the quality was. I definitely recommend avoiding this company to save yourself the hassle and disappointment.
Luxurious Leather Sofa
I've had this really nice leather sofa for about a year now, and I gotta say, I'm super happy with it. Even with my two dogs, keeping it clean is a breeze. The quality is amazing and it looks so good in my living room. I definitely think the price I paid was worth it, since it's held up way better than I thought it would. Next time, I'll make sure to get one with a sleeper function, but from now on, I'm only sticking with this brand when it comes to buying sofas.
Damaged sofa delivery
My new sofa was delivered all messed up, and get this, they tried to make me pay to take it back! Are you kidding me? It took them forever to even come get it in the first place, and then they have the nerve to ask for more money. I mean, come on! After we made a stink about it, they finally gave us a discount, but it was still a rough situation all around. Sofa Dreams needs to step up their game, seriously.
Big sofa purchase
I bought a big living room sofa set from this store a couple years back and I gotta say, I am super happy with it. It's really comfy, roomy, and, most importantly, really well made. It can definitely handle a lot. I'm really happy I spent my money here. They also make customer service a big deal. Always a great shopping experience here. I would give this place ten stars if I could. Thanks a bunch!
Leather sectional sofa
It was definitely worth the wait, even though there was a one-day delay from the supplier. But they gave me a good reason for it, so I still have to give it 5 stars because I'm rating the product itself, not the delivery service. I had checked out the quality in person at the showroom and decided to go with the buffalo leather. The headrests, lighting, and remote control all work perfectly, and the seating comfort is top-notch.
XXL sofa and bed
I'm so happy with the couch and bed I got from this store! They're both top-notch in quality, and I love that the couch has built-in charging. Even after 3 years, the couch still looks like new, which really shows how well-made it is. And the boxspring bed is just stunning, it really adds a classy vibe to my bedroom.
About Sofa Dreams
One of the most expensive pieces of furniture has been said to be a sofa although the sofa may not be favorable. This is why people choose to buy from digital retail companies for their promise of returns. However, which digital retail company would you choose?
Browsing through your smartphone about sofa companies could be hard. You may have seen Sofa Dreams but not know about its services. Sofas are everywhere. In offices, in the restaurant, in the home, and other places, which is why you want to get one too. You need to find a comfortable sofa and you may only get one of such by reading online reviews. Online reviews let you access what customers who have used sofas from Sofa Dreams before have to say. It lets you know their experiences with the company as they could guide your sofa choices.
About Sofa Dreams
Founded in 2006, it is located in Berlin, Germany, and it has been said to expand its markets to other countries of the world. With about 10 quarters in Asian, European, and American countries, Sofa Dreams is said to have created smarter products and means of delivery to impress its customers. The company is also said to design and reflect new ideas with its products.
Products and Services of Sofa Dreams
Sofa Dreams deals with the sale of the Italian Leather Collection and other quality products of furniture. It claims to have also avoided using unsafe materials in the production of its furniture. On its website, the category of fabric sectional sofas has sofas like small fabric sectionals, fabric sofas, and couches, fabric sofa sets, fabric armchairs, Italian recliner and fabric sectionals as well as mancave sofas.
Its leather sectional sofas have products like leather armchairs, couches, large and extra-large sectionals. The company also sells U shaped sofas as well as L-shaped ones. Its home furniture includes box spring beds, modern bedroom sets, nightstands, wall united, leather coffee tables, and fabric coffee tables. All these and more are what the company claims to customers.
Shopping and Return Policy of Sofa Dreams
Sofa Dreams allows payment with PayPal or a visa. It also uses Affirm as its first payment platform. It claims to offer delivery services to many countries and all you need to do is to make an order and wait for your expected delivery date to receive your product. You can also return an order only after 7 days of the product's delivery.
How to Get Discounts from Sofa Dreams
There are different promotions offered by Sofa Dreams. You can read from the online review platform recommended above to read some of the discount offers you may enjoy. You can also see the company website for discounts on their products.
Complaints & Tips about Sofa Dreams
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Importance of Reviews
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Contact Information
Categories Sofa Dreams
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Seite online seit: August 10, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
XXL sofa and bed
I'm so happy with the couch and bed I got from this store! They're both top-notch in quality, and I love that the couch has built-in charging. Even after 3 years, the ... Read onBy: G. Kuphal