Solgaard Reviews
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Carry on luggage
Order November 26 2022, still order has not arrived , today is December 11.
Bad customer service , don’t recommend , if I don’t hear by tomorrow will call my credit card and cancel paymentCarryOn Closet and Juice Pack
It has been two weeks since my order and all I have received is the juice pack. The actual luggage, is still sitting in their facility. A tracking label has been created, but it has not moved. Multiple emails to their "customer service" person has yielded no answers and no help. I will never shop with this company again nor will I allow any of my friends to do so. Your products may be sustainable, but your company will not be, with customer service like that.
Venetian red CarryOn Closet
I ordered two things - a solar juice pack and a piece of luggage. I ordered it on November 17th. I have received the juice pack but not the luggage. Their website claims orders go out 24 to 48 hours after an order is placed. Multiple emails to customer service has yielded no answers and no help. I will never make the mistake of ordering from this company again, nor will I let my friends make that mistake. Their products might be sustainable but their company won't be, with terrible customer service like this.
Endeavor
At first glance this idea seems like a great one, but after receiving the bag you can just buy a laptop back for a quarter of the price and the insert you can also buy for a quarter of the price. So, I realized it was not for me, i returned the item on Oct. 29th and it took almost 2 weeks to even get back to the company, and now it's been almost another two weeks after they have received it and i still haven't received my refund. And all i get from "Customer Service" is we apologize we are experiencing high amounts of calls we will process your return as soon as we can. I would not buy from this company; they are a joke and don't take customer service seriously.
carry on closet & carry on closet plus
First of all the site is terrible. Second I ordered two suitcases and one needed to be returned because it was too small. They don't accept returns easily, a hassle. I tried ordering two additional larger suitcases and the one that arrived was the same size that I was trying to send back. The second one has yet to arrive. All paid for. There is no way to communicate with this company, if you send an e mail you get a generic e mail back. I thought the company was a good idea but they won't go anywhere with such dreadful service. I have been unable to get my money back or to get suitcases that I ordered.
Large Carry On Closet
First time I used it and retrieved it from baggage, it had a huge ... in it. It’s useless now. What a waste of $250. I’m surprised this company is in business. Don’t waste your money. Complete hunk of junk
Carry On Closet
This is one of the worst purchases I have every made. I live in Arizona and supposedly the luggage was being shipped from San Diego, California. It took 10 days to arrive, which was hours before I departed on my 7 day trip. I tried packing for 5 days and could not close the luggage. The closet's depth took up all the room and the upper side of the luggage could not be used. Could not get an extra pair of shoes or my makeup bag in the luggage. They have terrible customer service. Your questions never get answered by their automated help. I'm still waiting for the address to return the unused luggage. This product may be useful for a day trip and THAT IS IT! I would never recommend this product or company. Be ready to loose your well earned money.
2 carry on closets
thought it was a great product....ordered one for my daughter's trip, was emailed that if trip was to be before a certain date, consider ordering another "right here", (click on link) which I did....tracking showed order arrived in the states, then sent back because I had cancelled order....However, no confirmation on new order, EVER, so I took a chance (needed that suitcase) on a different size, supposedly in stock, and never received that either...that's been since july 4th. all I get are computer generated email responses....VERY DISAPPOINTED!!!!! oh, i forgot to mention there is not a customer service phone number in sight either.
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2 carry on closets
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