The Webster16 reviews
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Dress purchase, sizing issue
I bought a dress from The Webster not too long ago, but I was pretty disappointed. The dress I got was supposed to be a US size 10, but it was way too small when it showed up. It fit more like a size 6.
High-value purchase, exchange needed due to promo code usage
I recently bought some stuff at this store and had a problem with using a promo code for a discount, so I had to swap out a few items. The issue was trying to contact customer service to set up the exchange - it was a real pain. I tried calling multiple times but couldn't get a hold of anyone to help me out.
Puffer jacket
I bought something online on February 1st and they took the money out of my account right away. I waited for two weeks but didn't get any email confirming my order or any updates. So, I contacted customer service. It took them days to get back to me, and even when I showed them proof of purchase, they said it wasn't good enough. I'd rather shop at places like SSENSE or FARFETCH where they have great service and always have items in stock. The snooty behavior at The Webster is just not cool, especially after my experience with them.
Bought a shirt online
I ordered this really awesome shirt online, but when it came, it was totally the wrong one! I tried contacting the seller, but they refused to replace it or give me a refund. That's just not okay.
YSL wallet purchase
I recently bought a YSL wallet from this store and let me tell you, it was a total letdown. When I got the bag, there was no authenticity card to be found, and it was sloppily wrapped in basic paper with just a logo sticker slapped on. Not a single hardware protector sticker in sight, and the metal handle wasn't even covered. To top it off, the logo on the front looked faded and worn. All of this made me start questioning if the bag was even real. Honestly, it was a pretty terrible experience that left me feeling like I wasted my money on a phony product.
Damaged Gucci wallet
I bought a Gucci wallet from this store, but it came damaged. I followed their return instructions and sent it back just 2 days later. They said I'd get my refund in 3-5 business days, but it's been a month now and still no refund. They're not even replying to my emails asking about it. This is terrible customer service and I'm very frustrated.
Misleading Sale Item
Webster's advertising sales, but when you click the link, they send you to a customer service team that's no help and seems shady. Don't waste your time or money there - try shopping at Josephstore or Italist instead.
Cool shirt
Man, this store was totally uncool. I was trying to find a cool shirt, but no one bothered to help me out. It felt like they didn't even want me to buy anything. Not cool at all, dude.
Incorrect shoe size purchase
I bought a shoe from this store about six months back, but got the wrong size. It's still brand new in the packaging. When I tried to get help from customer service, they were super rude. The representative basically said I couldn't return it because too much time had passed. This kind of service is really not up to the standard for a luxury store. I'd recommend avoiding shopping here.
Purchased clothing for wife
Customer service was absolutely terrible! I was told I could return items if they didn't fit, but when I tried, they accused me of lying and wouldn't take them back. Can you believe that?
Lost package, no refund
My package got lost and it's been a mess trying to get it sorted out. I've reached out to customer service a bunch of times but still haven't gotten a replacement or refund. Every time I talk to them, they just say they're still looking into it. It's been three weeks since I bought it and I'm super bummed about how it's been handled. Just a heads up to anyone thinking of ordering from this retailer - my experience has been pretty disappointing.
Fendi jeans
I bought some jeans from that store and man, was I disappointed. The first pair I got was way too small, so I returned them in perfect condition. I also bought a bigger size to make sure they fit. But then they rejected the return for the first pair because apparently, they were missing some tags and loops. When I got the jeans back, all the tags were gone. I can't believe a fancy store like that would make such a mistake.
Handbag order
I bought this super adorable handbag from a store I saw on Instagram because I just had to have it! I splurged on 2-day shipping so I could get it right away, but then I got an email saying they made a mistake and it wasn't in stock. Total bummer! It took me forever to find the perfect store to buy it from, and now I have to go back to square one. Not cool at all.
Luxury shoes purchase
I recently bought a fancy pair of shoes that were supposed to be top-notch quality, but they turned out to be a big letdown. They started falling apart after just a week of having them. I tried reaching out to their customer service team right away, but it's been six weeks and I haven't heard a peep from them. I've tried calling and leaving messages, but no luck getting through. This whole situation has me doubting the authenticity of their products.
Multiple jacket orders
I had a really bad time shopping at this store. I bought two sizes of the same jacket, but my order got canceled because they couldn't verify my payment, even though I had charges pending in my bank account. I tried to buy one size with a different card, and it went through at first, but then a week later they said it was out of stock and canceled that too. It was such a waste of time and a total joke. The customer service was a disaster, and it felt like they didn't care about my business at all. If they can't figure things out, they should just close up shop.
My new hoodie
I picked up this awesome hoodie at this store, but when I tried to return it, nobody was around to take it back. FedEx ended up sending it back to me and now I can't seem to reach anyone at the store. Definitely recommend avoiding this place!
About The Webster
Beyond wearing clothes, there are many other accessories with which we can wear clothes. One of such accessories is bags. There are different styles and sizes of bags that people use. Most bags are also unisex, especially the female types. The female types of bag could include crossbody, belt bags, totes, and shoulder bags. Males on the other hand, majorly use briefcase and backpacks that can carry their laptops and documents. For men, carrying bags is a matter of necessity while women carry virtually every time probably because they always have items to carry around but even when they don’t have to, it is also vitally a fashion statement. One of the companies where you can buy different types of bags for male, female and bags as well as clothing and other fashion accessories is at The Webster. However, you should read honest reviews of The Webster before you patronize them.
About The Webster
The Webster was established in the year 2009 in Miami. The company was established by Laure Heriard Dubreuil. The location of the company was on a 20,000 sq ft, on a building that was initially The Webster Hotel. Before establishing The Webster, Heriard Dubreuil worked as a major merchandiser in Yves Saint Laurent and Balenciaga in Paris where she grew up.
Favorite IT Bag/Best Bag for 2017/2018 & Sophia Webster Unboxing & Review
Products of The Webster
The products of The Webster include jewelry, bags, shoes, clothing, and other clothing accessories. They sell these products for various top brands.
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Seite online seit: January 20, 2020
Letzte aktualisierung: November 29, 2024
Review with most votes
Luxury shoes purchase
I recently bought a fancy pair of shoes that were supposed to be top-notch quality, but they turned out to be a big letdown. They started falling apart after just a week of havi... Read onBy: M. Stanton