Trainz Reviews

: 413

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92% Would buy here again

Most relevant positive review

  2024-03-25
Various N Scale items
Trainz shipping has been prompt and descriptions have been right-on. I don't see the shippi...Read on
Dave Comina

Most relevant negative review

  2024-03-30
Cancelled order shipped anyway
I can't believe how incompetent this company is. I made sure to cancel my order, but they st...Read on
E. Gibson

Review with most votes

  2020-02-23
Lionel Items
Placed MANY orders with them for both parts and items and so far so good not a glitch not a compl...Read on
AL Pugliese

Reviews (413)

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    Z gauge auto transport

    Best co to do business with thanks


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    Steam locomotive

    Only problem was when I put on the track front wheels jumped off and before I could stop it cut into one of the wheels before I could stop.


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    Lionel Light Tower 92

    Great tower at the best price I could find.


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    Atlas 2057 N Code 55 Nickel Silver 3.5 Wye Switch Turnout

    Product was great as expected. Delivery was at a snails pace for the price I had to pay for shipping. Expensive!

    Over all, I am thankful for another source to find N scale products and services.


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    Plastruct 5/32" Plastic Letters (2x)

    I have asked for a full refund including postage as your people sent the wring items, they sent 1/8" high letters but I require 5/32" tall letters for pattern work.


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    AF passenger car

    Good company that I have bought from for over 5 years or so. Always happy.


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    Small parts

    Ordering on the site was quick and easy. One of the items I ordered was not the right thing. I emailed them about the problem and they had a replacement in the mail the next day. Quick delivery and great customer service.


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    Burlington Northern Used Locomotive

    So pleased with my like new locomotive, will never buy new again. Almost perfect in every way. Of the 7 locomotives on my layout,
    three older than 50 years, this runs with the best of them. It took a while to get it, but it was worth the wait.


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    The Ultimate Guide to make buildings in Dioramas

    You guys are great!!


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    MTH Premier cars

    Purchasing through trainz was fine when u buy multiple items to offset the shipping.


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    Misc. small parts

    It was good to be able to find the small parts needed to finish a project. Trainz .com had what I needed


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    Kato 176-8515 SD70ACe NS#1111

    The item arrived in perfect condition . the locomotive runs beautifully. I would
    definitely order from TRAINZ.com again.
    Thank you


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    Light bulbs and track uncoupling section

    Very good website with quick turnaround on the order and shipping.


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    Lionel post war 2026

    Honesty, it may HAVE ran well , but the E unit kept kicking in and out , unfortunately as a result it had stalled and while my hand was no where near the throttle it took off and flew of my layout and into the garage floor. Now of course it does not run at all. All other items I have bought have been excellent and as advertised. This one however made no mention of a bad E Unit. I honestly blame myself for not turning off the power as I adjust the E unit


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    Microscale decals

    Delivery was timely, price, including shipping, was extremely reasonable. Only negative ? I would think the sheet would have faired better in a flat envelope. It came in a box and was crumpled slightly by the packing paper.


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    Atlas O gauge switch

    I was pleased with my purchase of an O gauge switch. It was delivered promptly and in good condition. I also appreciate the additional materials (wiring and controller) that were enclosed.


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    Kline 42413 construction scene

    Shipping a little slow and hard to track. Piece arrived well packed but an end piece broke off. Cust. Ser good and applied discount. Then I find item only partially works. Truck should move to and fro and dump. Well it doesn't dump. Decided its easier to accept as is. Win some lose some. Most on line buys good. Some not so.


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    MTH 20-6507 O Pennsylvania 70' Aluminum Passenger Car Set (Set of 5)

    Very nice set. Will be ordering in the future.


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    Styrofoam Planes

    Came timely but 2 had broken tails, I contacted Trainz and they immediately returned my money for those two planes.


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    Jay Bee 98 HO 38" Metal Wheelsets with Pointed End Axles

    Just what I needed and this was NOS as there is not much demand for 38" wheelsets so I know you were glad of my purchase to move old inventory. The price was Very good and that is why I bought you out. Thanks.


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