Visual Click - Overall Rating based on 24 reviews

71% Would buy here again




Featured Reviews

Most relevant positive review

  2024-04-03
Prescription glasses purchase
I just bought some prescription glasses from this online store. It took a little longer than I ex...Read on
Bode

Most relevant negative review

  2024-05-13
Prescription eyeglasses with b
I had a really disappointing experience as a customer at Visual Click. I should have listened to ...Read on
Joan Hilpert

Review with most votes

  2022-01-28
Prescription designer glasses
Visual-Click is absolutely horrible. I was looking for a pair of Gucci prescription glasses GG100...Read on
Cassandra

Reviews (24)

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    Prescription eyeglasses with blue light blocking lenses

    I had a really disappointing experience as a customer at Visual Click. I should have listened to the negative feedback before I placed my order because, unfortunately, my experience was just as bad as others had said. I waited for three weeks to get my order, only to find out that it was missing items. I paid more for prescription lenses and blue light blocking technology, but all I got were frames with trial lenses that I can't even use. I tried reaching out to customer service through email, messages, and calls, but all I got was a generic response saying they were looking into it. It's been a while now and the problem still isn't fixed. The lack of communication and failure to deliver what they promised was really frustrating. The service was so unprofessional that it made me regret ever ordering from this website. I wouldn't recommend it to anyone based on my experience.


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    Sunglasses never received

    I bought some sunglasses online and paid extra for fast shipping through UPS, but the package never showed up. UPS says they delivered it, but there's no proof anyone actually got it. The seller isn't being helpful at all, just sending unhelpful emails with no care about what happened. It feels like I got ripped off.


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    Prescription glasses purchase

    I just bought some prescription glasses from this online store. It took a little longer than I expected for them to arrive, but they kept me in the loop with frequent email updates, which I liked. The communication was clear and helped me know what to expect. When the glasses finally showed up, I was impressed with how nice they were and how well they fit. Plus, the price was better than a lot of other websites selling similar stuff, so I feel like I got a good deal. All in all, I had a good shopping experience with this store and I'd definitely buy from them again.


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    New glasses purchase

    I just got my new glasses and I am so excited about the amazing service and quick delivery. The customer service on the phone was outstanding, and my order came even sooner than I thought. I don't understand why some people have issues because my experience was fantastic. The glasses themselves are really good quality and I will definitely be coming back for more in the future.


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    Damaged sunglasses

    I just got my new sunglasses, but when they arrived it looked like they had been in a fight with a cat or something. There were scratches all over them, like they had been through a sandpaper jungle. And the logo on them was halfway gone, not cool at all. They really need to take better care of their products, that's all I'm saying.


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    Oakley sunglasses

    I picked up some awesome sunglasses that are identical to my friend's but much more affordable. I ordered them online and they arrived pretty fast, only took about 8 days. They look really cool and the packaging was nice. I'm really happy with my purchase, might consider getting more in the future.


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    pair of sunglasses

    I ordered a pair of sunglasses back on November 7th, only to find out shortly after that they were actually out of stock. It's been 3 weeks now since I paid for them and still no word on when they might arrive. I sent an email to customer service a week ago and haven't heard back, and calling their UK number every day goes unanswered. I am really let down by their lack of communication and service. I wouldn't suggest them to others after this frustrating experience.


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    Sunglasses purchase

    I bought some sunglasses from this store recently and I just wanted to say I'm really happy with how everything went. The customer service was quick to respond to my questions, usually within a day or two. And my sunglasses arrived super fast, just 4 days after I ordered them. They're good quality and the price was reasonable. Overall, I'm really happy with my purchase.


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    Prescription glasses order

    I had such a good experience getting my prescription glasses from this company. They actually caught a mistake in my prescription and made sure to tell me about it, which I really liked. It did make the delivery take a little longer, but it was worth it knowing they double checked everything. When the right pair finally arrived, it was in perfect shape and really good quality. I'd totally suggest their services to anyone else.


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    Sunglasses delivery

    I'm so happy with how fast my sunglasses got here! They didn't just show up quickly, but they're also really good quality. They're exactly what I wanted and I couldn't be happier with them. Ordering was easy and stress-free, which made the whole shopping experience really positive. I'd definitely suggest this service to anyone looking for great eyewear.


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    MiuMiu glasses purchase

    I had a great time buying a pair of MiuMiu glasses from Visual Click. The price was really good for the quality I got. Even though the delivery took a little longer than expected, the customer service team reached out to keep me in the loop and I liked that. It wasn't a big rush for me, so I was thankful for their honesty. The glasses came in a nice package with their case, and you could tell they were the real deal. I'm super happy with my purchase and would definitely suggest Visual Click to others looking for cool eyewear.


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    Sunglasses purchase

    I got some sunglasses and they were really cool! They arrived super quickly and were exactly what I wanted. The quality was awesome and I'm definitely going to buy more. I even told all my friends about it!


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    Sunglasses purchase

    Hey, I just wanted to tell you about my experience with this website. I ordered some really awesome sunglasses from them, but unfortunately, I never actually received them. Plus, they tried to play me by getting me to click on some sketchy link. Not cool at all, you know what I'm saying?


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    Fake product comparison

    I just bought a fancy pair of designer sunglasses from this store, but when I compared them to my real ones, I could totally tell that they were fake. Most people probably wouldn't notice, but I'm pretty good at spotting fakes. Even though it was a bummer to get a knockoff, the return process was smooth. The customer service team was quick to respond and I got my money back right away. Looks like they're really paying attention to feedback and trying to step up their game.


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    Quick turnaround glasses

    I was told that my glasses would be ready by a specific date, but then I found out that they had to be ordered from the manufacturer, which caused a big delay. It's really frustrating that they didn't tell me about this earlier, because I could have made different plans. It's not okay to mislead customers with promises that aren't true, that's just not how you should do business.


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    Fake sunglasses sold

    The company is tricking people by saying they sell real luxury brands, but they're actually selling knockoffs. They tell customers to look at official brand websites to find authorized sellers, but Visual Click isn't on there. The sunglasses might be nice, but they're not the real deal like they claim. I wouldn't suggest buying from them.


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    Sunglasses

    I got these awesome sunglasses on Saturday and they showed up at my door on Tuesday morning! They look just like the picture online and are even better in person. The service was top-notch, and they were cheaper than other places. I totally recommend them to everyone! 5 stars for sure!


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    Prada Sunglasses

    I just bought a pair of sunglasses from Visual Click and I have to say, I am beyond happy with them. Even though I was a little worried after seeing some bad reviews, I had a great experience. I ordered the Prada sunglasses last Thursday and they got here super fast on Monday thanks to DHL express, all the way from Spain to Switzerland. The sunglasses are exactly what I was hoping for - real deal, in perfect shape, and just like the ones I tried on in the Prada store, but for a much better price. I am so pumped about my new shades and how awesome they are.


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    Sunglasses for girlfriend

    I picked up these sunglasses for my girlfriend and she absolutely adores them! They arrived with all the packaging and everything was spot on. The quality is really good and she rocks them with so much style. I'm so pleased with my buy!


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    Glasses purchase experience

    I bought some glasses not too long ago and it was a pretty good experience. The only bummer was that it took forever to get them delivered. But they were good about letting me know about the delay and gave me the option to either wait or get a refund. I couldn't hang around, so I went for the refund. They handled everything really well and I liked that they kept in touch with me so quickly.