Woodbests - Overall Rating based on 23 reviews
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Seven puzzle purchase
I just bought seven puzzles from this store, but only got two 13 days later. Still waiting on the rest. Plus, one of the puzzles I did get was missing two pieces. Tried contacting customer service, but kept getting sent back to the home page. Couldn't find a phone number to call and can't track my order without a tracking number. It's been frustrating to say the least.
Puzzle purchase
This was my first time buying a puzzle from this store and I gotta say, I was pretty let down. It took a whole two weeks for my order to get here, which I think is pretty crappy. But I did like the sweet wooden box that the puzzle came in. The colors were awesome and the puzzle pieces were super unique - definitely stood out.
Puzzle purchase
I had a really bad experience with this company. I bought a puzzle and paid extra for fast shipping, but it took a whole month for me to get it. When it finally arrived, it was just tossed in a tiny burlap bag with no original packaging. The whole thing was a mess and made me feel like I got ripped off.
Puzzle fun
I had so much fun with this puzzle I got! My family and I worked on it together and boy was it challenging. We were all so focused and curious the entire time.
Puzzles not showing up!
I ordered a bunch of puzzles over a month ago, but they never showed up. Supposed to be here by December 22nd, but nope, nothing yet. I asked for my money back, but still waiting for the refund. I'm so frustrated and annoyed with this whole mess. I've tried reaching out to them several times, but haven't heard back at all.
Beautiful puzzle, fast delivery
I got this really awesome puzzle from a store the other day and I was blown away by how nice it was. The colors were so bright and the pieces fit together like a glove. Plus, I couldn't believe how quick the delivery was - I had it in my hands in just 10 days! It was such a great shopping experience, and I totally suggest this store to anyone in need of a top-notch puzzle.
Puzzles purchase
Being a big fan of puzzles, I've bought a bunch from this shop. The quality is always great - all the pieces are there and they fit together really well. The puzzles themselves are top-notch, with bright colors and strong pieces. Only downside is how long it takes for them to show up. I love doing puzzles to unwind, so waiting a while for them to arrive is a bummer. I'd say this shop is good for puzzle lovers who aren't in a rush to get their stuff. Just a heads up though, if you need your puzzles by a certain date, you might want to look elsewhere since delivery times can be all over the place.
Puzzle purchase
The puzzles I bought were awesome! The designs were really well done, and they were definitely a challenge to complete. I got a few different puzzles and none of them let me down. The pieces were great quality, and the final pictures were just as gorgeous as they appeared online. I had a blast putting them together and showing them off in my home. Ordering was easy, and I got my puzzles pretty quickly. Overall, I'm super happy with my purchase and will definitely be getting more puzzles from this company down the road.
Puzzle order for daughter's birthday
I ordered this puzzle for my daughter's birthday like a whole month ago and I'm over here still waiting for it. Like, it was supposed to be this cool birthday gift for my girl, but I haven't even gotten it yet. I wouldn't even know if it's any good 'cause it's like MIA. Man, this is such a bummer ?
Puzzle purchase
I just bought some puzzles from Woodbests and it was a total disaster. They showed up a whole month late and on top of that, they smelled super strong like chemicals. I was really bummed out by how bad the quality was and worried about the health stuff with that smell. I've been trying to air them out but the smell is going away reaaal slow. Right now, I don't even want to touch the puzzles and I might just toss them if the smell doesn't get a whole lot better.
Puzzles
I ordered some puzzles and they arrived really quickly! I got them in just 7 days and they were all in perfect condition. Didn't have any issues with any of them, they were all a blast to put together.
High quality product with delayed delivery
When I got my order from Woodbests, I was happy with the really nice product I got. But, I gotta say, I did have a bit of a wait for it to show up cause of some logistics stuff. Even so, the folks on the customer service team were great and real chill about helping me out. I gotta give them props for making sure I was happy. I’d totally think about buying from them again down the line.
Fashionable t-shirt
I just got this really cool t-shirt from Woodbests as a gift for a friend. The color was so bright and the shirt itself was really nice. My friend was so happy and totally obsessed with it.
Large dinosaur puzzle for family bonding time
The big dinosaur puzzle was so awesome for my grandson, who's six. We had a blast putting it together, and it was extra cool that we could glue them and add a magnet on the back. He proudly shows them off on the fridge, and we ended up buying six more because we're all so obsessed with them now.
Engraved item from an online store
I bought something online that was supposed to be engraved, but it never showed up. I tried reaching out to customer service, but they didn't fix the problem. I was bummed about the lack of communication, so I ended up buying the same thing from a different site for more money. I spent an extra ten bucks, but at least this one came with engraving and a phone number for better customer service. Dealing with that first store was a letdown, and I wouldn't suggest buying from them to anyone.
Multiple purchases, good quality and color
The quality of this product is top-notch and the color is just beautiful. I've purchased from this place multiple times and my family really loves it. I would definitely recommend it.
Frog Family Wooden Jigsaw Puzzle
The Frog Family Wooden Jigsaw Puzzle is just so stunning with all its bright colors! It was actually pretty challenging to put together, but I loved every minute of it. I had so much fun and I definitely recommend it to anyone who loves puzzles.
Blank puzzle purchase
I bought a blank puzzle from this company thinking I'd give it as a gift, but man, was I let down. I shelled out extra for quick shipping, only to find out 16 days later that the puzzle hadn't even been made yet. It took a whole month for the puzzle to get to me, way past when I needed it for the gift. And to top it off, the puzzle had broken pieces, showing they weren't keeping an eye on quality. I also found out they're based in China, which wasn't clear on their site, making the whole thing even more disappointing. The picture printed on the puzzle was good at least, but that didn't make up for the overall letdown.
wood best large dragon puzzLe
Puzzle as supposed to come with stand and in a wooden box according to the website. Parts arrived inn a burlap bag, no box or stand!! When contacted the company said I misunderstood the website and offered a 10% refund (only after several attempts to get the missing items. Puzzle parts are cheap and thein. Don't waste your money!!
Puzzles
We purchased two puzzles from this company over Thanksgiving. It took a month for the items to arrive. Both puzzles were supposed to come in a box as described by their website, but were instead shipped in a burlap bag. I immediately e-mailed the company, who said the box was an extra fee, but there was absolutely no indication of that in the product description. It explicitly said it came with a box. Company again refused to acknowledge their error, saying I misunderstood, and offered to refund $5 without sending the item back. I told them I wanted either the boxes shipped to us, or a refund with the company paying the return shipping. They ignored my request. Tried to escalate with Paypal, but they only offered a refund if I paid for the return shipping (nearly $30 to return shipping to China).
Do not buy from this Company! They will scam you with the product, then deny responsibility and blame you instead for misunderstanding. Either something is completely getting lost in translation (something I should have picked up early on from their website grammar and descriptions) or they simply don't care once they have your hard-earned money.
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