XP-PEN4 reviews
This score is based on 4 genuine reviews submitted via US-Reviews since 2026.
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installer ran, but the config app crashed. I reinstalled every offered version. Same crash. Frustrating. Then I tried it on a Windows 10 laptop and boom, worked fine right away. So yeah, my initial suspicion about that antivirus instruction was right to make me pause, but it turns out disabling AV wasn't the issue. Happy it works on Win10, but annoyed about the Win7 support. Returning it, but at least shipping was quick.
Tracking made me nervous
I was staring at the "Shipment pending" status for the XP‑Pen 24 Pro (Gen 2) and almost canceled — the site said 24–48 hours but it stayed stuck for three days. I hesitated before ordering because silence about shipping and no updates make me jittery, especially when it's not cheap. First reply from support was weirdly robotic — "can't access order systems, forwarded to sales" — so I stayed worried. Then someone human actually followed up, explained what went wrong, gave a ship date and apologized, and the tablet arrived in good shape. So my doubts mostly vanished; product is solid and the rep eventually sorted it out. If you're nervous, ping them early and keep receipts of messages.
Not what I expected, but at least I got it back
the stabilization behavior made lines crawl and “drop” like some weird animation, and turning the stabilizer up to what I normally use just made it worse. Frustrating. I emailed the UK support since I bought it there and asked for a refund. At first the rep was evasive, saying they don’t do full refunds, which felt like bad faith. After a bit of back-and-forth (I had to send proof of my rights and screenshots) they finally agreed to refund and I shipped the tablet back. Communication was slow and vague — “several working days” means nothing — but in the end they honored the refund. So I’m glad it didn’t turn into a long fight, even if the product and service weren’t great. Telling my friend who recommended it to skip it, but relieved it didn’t cost me in the end.
Pocket studio upgrade
this combo surprised me — I'm actually happy, even though I rolled my eyes at first. I got the XP-Pen Magic Drawing Pad a few months back because I wanted something portable, not one of those oversized pads that basically need a laptop. It was already great for sketching on the go, but adding the matching keyboard turned it into a proper little editing station. The keyboard is solid, feels weighty in a reassuring way, and the unit still closes up like a laptop — yes, it’s heavier with the keyboard, but I don’t mind. I came in skeptical since I’ve had cheap Bluetooth keyboards from other brands that missed keystrokes or rattled, so my expectations were low. After a short adjustment period I found typing to be comfy and editing much quicker. One annoying thing: sometimes keys double-type or add an extra space; it’s new hardware so maybe a firmware fix will sort it. Battery life’s been fine for me, too. Small gripe aside, I’m satisfied — a nice step up for mobile creators who also want decent typing.
About XP-PEN
XP-PEN is a consumer electronics brand that manufactures digital pen tablets and pen displays used for drawing, graphic design, and related creative work. Its product range includes screenless graphics tablets, display tablets, and stylus accessories designed for use with computers and supported creative software. The brand targets artists, designers, students, and other users who work with digital illustration and handwriting input. XP-PEN products are distributed internationally through online and retail channels.
This information is based on publicly available data and is provided for orientation purposes only.
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Online Shop | Electronics | Office, Hobby & Party Supplies
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Last update: March 2026
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