If you are seeking an online platform where you can easily order the latest in chic glasses at a reasonable price, then Zeelool is the place to go. They provide thousands of choices in high-fashion and high-end eyewear so that you never run out of options. They have a wide range of customers from different parts of the world whom they serve relentlessly day in and day out.
Zeelool is a New York based company helping people all over the world to have a foresight vision and providing them with fashionable, innovative and top graded quality eyewear. Regardless of their location, Zeelool offers the same price to all – retailer or shopper alike. With their quality products, affordable price and light-speed service, Zeelool is a brand to be reckoned with. They ship products worldwide within 10-25 business days. By using the express shipping option, you can receive their products within 4-9 working days. They have a dedicated customer service that keeps you informed about your purchased product at every possible stage – from pre-sales to after-sales. They also offer a comprehensive 30 days return warranty. You can easily contact them by e-mailing their customer service and they will reply within 24 hours.
Complaints and Feedbacks about Zeelool
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I'm honestly surprised by the bad reviews here. I received my new glasses yesterday. Delivery was shorter than I expected (it took 2 and a half weeks; I live in NYC). The frame is cute, the prescription lenses (single vision) seem good so far (I only use glasses for driving and watching TV which I only did for a short time yesterday), but my experience has been great. I connected customer service after I placed my order and they got back to me within a day. I chose a frame that was on sale and for $12.95 (including shipping) I have a new pair of glasses. It doesn't get any better than this. I even recommended it to a friend.
I ordered the wrong PD for my prescription and even though it was my own fault, they offered 50% off of my next order. My order was only slightly affected by holiday shipping and arrived within a timely manner. I don't understand why I saw so many negative reviews here. They are pretty transparent in their services and I got exactly what I ordered. It was my own fault it was wrong. They didn't have to offer me the discount, but still did just to make me happy, which was successful. These frames are adorable and I love the size and weight. Zeelool is a lot better than for what these reviews give them credit.
Not sure why there are negative reviews. However, I know everybody's experience is different but I have absolutely NO complaints. My prescription glasses arrived timely, the tracking was accurate, the price was great, and the quality of the frame is VERY good!
I know a few people that order from this company and they have not had a bad experience either. I am definitely ordering more frames and highly recommend this company!!
I am thoroughly pleased with this company. The value, quality, and style you get is unmatched. Customer service is also impeccable. I wear glasses all day every day and I am happy to have found a company that affords me the opportunity to buy several pairs at a time. Thank you Zeelool! I'm a customer for life!
I get all my glasses from Zeelool. I have about 20 pairs from there. I absolutely love this place. Beautiful high quality frames with perfect scripts in the lenses. Their customer service is kind and helpful. It couldn't be better and I couldn't ask for more. I highly recommend them.
Wrong prescription. They wonβt refund my money. And want to charge a lot of money to return. I absolutely do not recommend this company. They are dishonest and underhanded. The product is not worth the trouble.
I had read sooooo many great reviews and hardly any bad so I pulled the plug and ordered. I was so excited to get notified my glasses arrived today while I was at work. I got home and tore open the package to find that I did not receive my glasses, not even my prescription or order number on the packaging! I immediately contacted support and they seemed pretty helpful, said that I could keep or donate the wrong glasses and they would immediately send me new ones. Then I get a follow-up email stating they will not be replacing my glasses because tracking shows I received them. Duh, I got a package but it didnβt have my glasses in it but someone elseβs! Iβll be contacting PayPal tomorrow if Zeelool still refuses to make it right.
2 pair progressive lens eyeglasses and 2 accessory items
Save yourself the time and agony! I have been waiting almost two months to receive my order! Each time I write in, they tell me they were intercepted someplace in California and that it is the fault of the USPS. I am told to wait until the USPS figures it out. I am overwhelmingly disappointed because I was referred to Zeelool by a friend. I guess a few people have had a tolerable experience but I will be filing a claim with PayPal AND the US Postal Service based on the tracking code supplied. Just a total ZERO working with their customer NON-service department!!!!!
NEVER order from this place! They lost my order and will not refund me its been over a month and they keep giving me the run around. The items they lost were sold out and they still won't refund the full amount. Horrible customer service. Legal action will be taken if I don't get my money back!
Havenβt received after a month and company doesnβt answer emails. Should have read all the negative reviews I found before being stupid enough to even order from this company. Oh and two of these star ratings literally will not accept me pressing 1?!!!!!!!!
All I can say about Zeelool is that they have horrible customer service. I didn't even get the correct pair of glasses as their website does not indicate what frames actually accomodate what prescriptions. I would have become a new regular customer but instead I will never use them again nor will I ever recommend them. I've been in customer service all my adult life and what I experienced at Zeelool was a disgrace and all that over $20! What a shame!
They sent me another customers glasses and they asked me to send it to the customer in puerto rico-very shady. instead of asking to send it back to them. thats becuase you are ordering from a chinese company. so good luck when anything goes wrong. they refuse to take any accountability and will only offer solutions that makes their life easier. my glasses would have the screw fall off multiple times its obviously a manufacturing issue but their solution is to keep sending me plastic frames every month.... this is ridiculous. dont bother. they may look nice but not worth it because they fall apart eventually .
There is currently one customer review posted about Zeelool Inc.. On average, they received a star-grading of 3.8/10, with 33% of the reviewers indicating that they would buy from the brand again.
What services or products do Zeelool Inc. offer?
Zeelool Inc. is mainly active in the Online Shop category, more specifically with .
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