All reviews of Tyson Feest
Review about: Caviar
Recent order experience
I ordered from a food delivery service recently, and while the customer service was decent, I had some issues with their tipping setup. Basically, the app automatically added a $5 tip for a delivery that was just half a mile away, on top of the $5 delivery fee. It didn't sit right with me that I had to tip upfront before getting any service. I was left wondering what the tip was actually based on, especially since the delivery distance was so short. What really got to me was that I had to click through multiple screens and manually enter $0 if I didn't want to tip or if I wasn't sure the tip would actually go to the delivery person. And to top it off, the app reset the tip to $5 on my next order, making me go through the whole tipping process again. In my opinion, it would be better if the food delivery service just paid their delivery folks a proper wage instead of relying so heavily on tips from customers.