AO Business72 reviews
This score is based on 72 genuine reviews submitted via US-Reviews since 2023.
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The moment the washer did a little shuffle across the floor on its first full load, I knew the installation wasn’t right. Then the dishwasher leaned forward when I opened it with dishes inside, which was... not ideal. Delivery was on time and the price was decent, so no complaints there. I’ve paid more at other places, but honestly, cheaper installation feels less like a bargain when you have to fix it afterward.
The warranty matters here
I had a nagging feeling this oven might be more hassle than it was worth, and sadly that feeling wasn’t wrong. We use it most days for dinners and weekend baking, so the light failing right after the January purchase was annoying. Then it died again in March. The technician replaced it and also found the fan wasn’t running properly. He said these fans can seize up and stop the motor. It cooks fine when it’s working, but I’d definitely pay for solid warranty coverage.
Small delivery mess, decent people
first a 7–9am window, then an 11:15am update on the morning of delivery. I wouldn’t have been home, it took three calls to get things straightened out. Everyone I spoke to was polite and tried to help (I mean, really trying), but the process was a mess — wrong windows, delayed notices, too many handovers. The delivery driver was the one who actually fixed the timing and got the fridge in. The unit itself fit badly — noticeably smaller than the one I ordered, gaps on the sides, and no adjustable back legs so it sits a bit crooked under the counter. So, good people, poor coordination and a disappointing install. I used to recommend them, now I’m hesitant, sadly.
Delivery OK, install not so much
In short, delivery itself was fine but installation turned into a faff. I needed a new washer because my old one finally died and I couldn't keep carrying laundry around (and my back isn't great), so I was relieved when it arrived on time. The drivers were friendly, but they wouldn't fit it — said the piping was ancient and not their thing. Had to call a repair guy who fixed it in 10 minutes. Also, my kitchen floor picked up some scratches trying to manhandle it into a tight spot. Refund for disconnect/connect was handled quickly, which helped.
Quick doubt fade
Skeptical, then relieved.
They showed up on time
Saw it online; friendly delivery, small hiccup
Noticed right away
Tried today, skeptical but actually pretty pleased
Low-key pleased
Was skeptical before buying; daily coffee use, minor flaws.
Hesitant then happy
Walked in skeptical; left smiling — prices decent, staff actually helpful.
Arrived
Used it right away, knew I was satisfied, no fuss
Quietly relieved
I hesitated about price and delivery, then everything worked — glad I bought.
Friend's tip paid off
Saw it on a friend's post, ordered, next-day arrival — worked well, not flawless.
Didn't expect this
Started using it last week—feels solid, comfy to hold, pretty impressed, honestly.
Porch find
Saw it on a friend's porch. Feels solid, fits well — skeptical, then pleased.
Moving Day Fridge
Needed a fridge after moving with bad back—drivers were polite, helpful; communication solid, relieved
Shade mix-up, still usable
I needed a fridge for my move, worried about color; got a dark gray instead — not thrilled, but surprisingly fits.
Chill delivery vibe
Came today, handled gently; box opened easy, works great in my kitchen—use it every morning, pretty happy.
Quick confirmation
Saw it on a friend's post, ordered, and when it heated soup I knew I was satisfied.
Dared and regretted
Friend dared me, I saw the place on a dare; toilets felt sticky, smelled old — honestly I went out immediately, yuck.
Good install, slightly pricey
Overall I'm pleased. Quick stove install, no fuss. I use it daily; cat liked them, but price felt steep.
About AO Business
AO Business is a division of AO World plc, a company specializing in the sale of household appliances and consumer electronics online. Founded in 2000 by John Roberts, AO World plc, headquartered in the UK, has expanded its operations to offer services tailored to business customers through AO Business. This segment caters specifically to businesses, offering a wide range of appliances and electronics, along with bulk purchase options and business-specific services such as flexible delivery and installation services designed to meet the needs of companies of all sizes. AO Business aims to provide a seamless and efficient procurement process for appliances and electronics, supporting various sectors including property development, management, and the hospitality industry among others.
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Categories AO Business
Services | Workspace Office Jobs B2B | Other Goods & Services
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Last update: October 2026
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Review with most votes
Trustworthy, Efficient, and Cu
As a client of AO Business, I have had a great experience with the company. Their online platform is user-friendly and easy to navigate, making it simple to find the products I ... Read onBy: Sydney Reinger